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“Awesome Hotel”
Review of Hilton Omaha

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Hilton Omaha
Ranked #10 of 82 Hotels in Omaha
Certificate of Excellence
Reviewed 29 August 2014

This hotel is beautiful and clean. The shuttle service made it so easy to go to near by places. Staff is very helpful, professional and friendlyl. We will definitely stay there in our next trip to Omaha

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Lina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 8 September 2014

Thank you for your very nice review!

We are very happy that you and your family enjoyed your stay and we look forward to seeing you back again soon!

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854 - 860 of 1,437 reviews

Reviewed 27 August 2014

This hotel is in a great location for downtown Omaha. The shuttle service is awesome. The bar is really nice, but a bit expensive for the area. The late night room service is amazing. I recommend a stay here.

  • Stayed: August 2014, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank Travis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 8 September 2014

Thank you for your review!

We are delighted that you and your friends enjoyed your stay with us. Your kind words regarding the shuttle service and room service are really appreciated!

We hope to see you all back again soon!!

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Reviewed 26 August 2014

You know what to expect at the Omaha Hilton! The Best! Always friendly staff, rooms are exceptional, Good food and great service! Rooms are always clean and the beds extremely comfortable. It's very close to downtown. We will only stay at the Hilton when we are in Omaha!

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Rita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 8 September 2014

Thank you for your very kind review, we are appreciative that Hilton Omaha is your destination of choice when visiting; this is really the best compliment we can receive!

Thank you also for your comments regarding the service provided by our staff; service is the cornerstone of our business and we appreciate that you recognized the efforts of our team.

We look forward to seeing you back again soon!

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Reviewed 26 August 2014

We stay at this hotel frequently for special occassions and sometimes just to get away. Hotel is very clean and up to date. Parking is easy and downtown is very close. Food is good and they have nice area outdoors to sit by fire or just enjoy outdoors. Reasonably price for the value.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Danny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 8 September 2014

Thank you for your very nice review, we appreciate that Hilton Omaha is your destination of choice when visiting Omaha; this is one of the best compliment we can receive!

We have enjoyed great weather this year and our outdoor patios have had many wonderful gatherings with guests enjoying the ambiance; we are happy that you had to the time to relax and enjoy Omaha!

We look forward to seeing you back again soon!

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Reviewed 24 August 2014

I am giving credit where credit was deserved!!!! Great job everyone from check in to check out. The hotel was beautiful and clean. The beds were very comfortable. The extra $10 for 2 adults to have a continental breakfast was well worth it. The food and staff in the restaurant were superb. Felicia at the front desk and Joshua who assisted with the valet parking were terrific. Thank you for a wonderful weekend in Omaha, we will most definetly be back and we will be letting others know what a great place this is to stay. You went above and beyond our expectations!!

Room Tip: If you are not able to walk far, request a room closest to the elevators.
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  • Stayed: August 2014, travelled with friends
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Thank mplueg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 8 September 2014

Thank you for your wonderful review, we are delighted that Hilton Omaha will be your destination of choice when visiting Omaha; this is truly the best compliment we can receive!

We also appreciate your comments regarding the service provided by Felicia and Joshua we will recognize their efforts in our upcoming staff meeting.

We look forward to seeing you back again soon!

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Reviewed 23 August 2014

The Hilton in Omaha offered excellent service, setting itself apart from other hotel chains. The staff was courteous, friendly, efficient, and helpful. Rooms were very quiet, clean and comfortable. Location was excellent and the hotel offered free shuttle services to nearby locations and attractions.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank P Larry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 2 September 2014

Thank you for your wonderful review!

We sincerely appreciate you compliments regarding the service provided by our team!

Providing a superior hospitality experience is always our goal and we are truly delighted when our guests let us know we have succeeded.

We look forward to being of service to you again soon!

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Reviewed 22 August 2014

We booked this hotel for a Saturday - 1 night. It was the best rate in town and close to Old Market (with a complimentary shuttle) where we were wanting to go in the evening. We booked online & called the week prior to confirm our reservation. At no point did the hotel advise us of the HUGE boxing match at the Convention Center across the street. We arrived at the hotel and the parking garage was 99% full...we had to park the farthest from the hotel as the hotel was also using the parking garage for people going to the boxing match. Check in was very easy and up to one of the top floors. A secure floor where a room key is needed to access the button in the elevator and continental breakfast the next morning. We got settled into our room and went to dinner in Old City...again the complimentary shuttle was great and they gave us a card to call back for a return pick up. Upon our return from dinner (1030pm) the lobby was over run with people who had left the boxing match. Only to find out our hotel was the HOST HOTEL for the boxers. They had security and police presence. We returned to our room and went to bed. At 1am we were awoken by partying people and called the desk for assistance and it stopped. At 2am or so we had to call again, people were playing drinking games in the hall, slamming doors. By the time security got there everyone was gone. Upon our depature the next morning, the front desk advised us that our room was taken care of due to our late night issues. That is great customer service! Needless to say this hotel would have been amazing if we were able to sleep...I won't rule them out if I am in town again as the lobby looked nice if it wasn't crowded and the location is perfect. Suggestion to the hotel - don't assume all who make a room reservation for the weekend of a huge event is attending the event unless they are booking within that block of rooms.

  • Stayed: June 2014, travelled with friends
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Thank sjccheer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 2 September 2014

Thank you for taking the time to review your stay with us.

We are very sorry that you did not enjoy a quiet and restful night, but we do appreciate your understanding that aside from the noise caused by adjacent guests, that you did enjoy our complimentary shuttle and evening in Old Market.

We hope that on future visits to Omaha, you will give Hilton Omaha another opportunity to allow you to experience our service and hospitality that we want all guests to enjoy.

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Additional Information about Hilton Omaha

Address: 1001 Cass St, Omaha, NE 68102-1152
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Omaha
#2 Luxury Hotel in Omaha
#8 Romantic Hotel in Omaha
#10 Business Hotel in Omaha
#16 Family Hotel in Omaha
Price Range: £87 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Omaha 4*
Number of rooms: 600
Official Description (provided by the hotel):
Hilton Omaha offers prime location with 600 Guestrooms (150 new and 450 newly remodeled), fresh, new lobby design and Hilton Omaha is surrounded by CenturyLink Cener Omaha, Lewis & Clark Landing at the Missouri River, TD Ameritrade Park and North Downtown Omaha, the Hilton Omaha puts you steps from the Civic Center, Holland Performing Art Center and historic Old Market with its world famous shopping, dining and entertainment. Omaha has evolved into a world-class meetings and leisure destination - alive with energy and spirit and now Hilton Omaha is taking the lead with a complete renewal and expansion to enhance our hotel in downtown Omaha. ... more   less 
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Also Known As:
Hilton Omaha Hotel Omaha
Hilton Hotel Omaha
Omaha Hilton Hotel

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