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“NIce hotel and great location”

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Hilton Garden Inn Omaha West
Ranked #15 of 82 Hotels in Omaha
Certificate of Excellence
hyderabad
Level 4 Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“NIce hotel and great location”
Reviewed 9 December 2013

It is a simple Hilton Hotel with no fanfares like Hilton in Asia. The services and amenities are basic but what surprised me was the service of the hotel and the cordial staff. The hotel has free shuttle which takes you to the 5MIle radius and this is a great plus. I used shuttle for going to office, going to near buy shopping (Village Point Mall), going to near by restaurants and yes all without any cost. This was just amazing. Breakfast does not have many options and a definite area which hotel can improve upon.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank saurabhagra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisawestra, General Manager at Hilton Garden Inn Omaha West, responded to this review, 20 January 2014
Dear saurabhagra,
Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West,we truly appreciate your business. I also wanted to thank you for taking the time to complete a review on TripAdvisor. I want you to know my staff and I take these surveys, as well as your comments, very seriously. They help us consistently identify ways we can serve our guests better each and every day. Our job at the Hilton Garden Inn Omaha West is to provide great accommodations, warm service, and everything in between. I appreciate your feedback regarding the breakfast. I will pass these concerns to my staff so that we can better serve our guests in the future. I hope that you will choose to stay with us again.

Lisa W
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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448 reviews from our community

Traveller rating
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    117
    44
    22
    8
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131
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174
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
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English first
Cherokee, Iowa
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 December 2013

This hotel is just off West Dodge (a 4 land expressway), and very convenient regardless of the part of Omaha you visit. Top notch staff and accommodations. Value far superior to what you'll find downtown.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank JCfromCherokee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisawestra, General Manager at Hilton Garden Inn Omaha West, responded to this review, 5 December 2013
Dear JCfromCherokee,
Thank you so much for the review! I am truly happy to hear of your experience at the hotel, and welcome you back at any time!

I want to thank you for the kind words you said in your review! At the Hilton Garden Inn Omaha West, we love our hotel...from the spacious rooms, to the beautiful lobby. What we truly enjoy more is when a guest stays at our hotel and enjoys it as much as we do!

Thank you, again, and please come and stay with us in the future!

Lisa Westra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iowa
Level 4 Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 November 2013 via mobile

The room was clean and nice. Bed was comfortable. Shower was great. Bathroom was clean. Everything was on par or better for staying at a Hilton. The only thing I was disappointed in was that I did not notice a free breakfast. I would definitely stay again if in the Omaha area.

Stayed November 2013, travelled on business
Helpful?
1 Thank holymolyguacamole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 November 2013

Great room, loved that it had a Keurig coffee pot. I received a complimentary upgrade to a suite and it was excellently appointed. Food was good and bartender was excellent! Great value for the price!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Sheila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centennial, CO, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2013

The hotel appearance and staff are nice. However, the beds have an uncomfortable rubber matris pad that seemed unsanitary. Given the reason you stay at a hotel is for a good nights sleep, I would avoid this hotel unless they change the bedding.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, MO, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 October 2013

My company held a small business accounting class at this location. The sales staff took care of every detail made my function run smoothly. The accommodations for me and my attendee were excellent. This was our first time using the facility and we will definitely plan on coming back next year.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Alice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McPherson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2013

Pleasant stay with no problems. Good service, clean, quiet. Pleasantly surprised to find out that it is next to a new mall with shopping, restaurants, and entertainment. It is on the extreme west edge of Omaha.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Rod G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Omaha West

Property: Hilton Garden Inn Omaha West
Address: 17879 Chicago St, Omaha, NE 68118-2914
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Omaha
#7 Business Hotel in Omaha
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Omaha West 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Hotels.com, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Hilton Garden Inn Omaha West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton

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