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Hampton Inn & Suites Omaha - Downtown
Ranked #5 of 83 Hotels in Omaha
Certificate of Excellence
Reviewed 11 June 2014

Clean rooms, excellent breakfast, helpful staff. Easy location to find...very small parking lot. Felt safe and will stay there again. Close to where my business was taking place. No close restaurant. Well lighted parking lot.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hampton
Thank Char T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lsaronomaha, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded 10 July 2014

Greetings! Thank you for your recent review of Hampton Inn & Suites Omaha Downtown! We truly appreciate you taking the time to let other travelers know of the great experience you had when staying at our hotel. We look forward to having you back again soon!

Best Regards,
Linda Saron
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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600 - 606 of 929 reviews

Reviewed 11 June 2014

We spent Memorial Day weekend at the Hampton in Omaha and it was terrific. The room was clean and accomodated two adults and three kids. There were two queen size beds and a sofa bed. The room was large enough so we did not feel that the five of us were stuffed in a very small space. The pool area was clean and towels were provided. The staff was very nice. The breakfast area was very busy over the holiday weekend, but the food was good and replenished often. I have nothing but good things to say about this Hampton Inn.

  • Stayed: May 2014, travelled with family
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1  Thank 9350Zoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lsaronomaha, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded 10 July 2014

Greetings! Thank you for your recent review of Hampton Inn & Suites Omaha Downtown! We truly appreciate you taking the time to let other travelers know of the great experience you had when staying at our hotel. We look forward to having you back again soon!

Best Regards,
Linda Saron
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

Stay was good and room was consistent with Hampton Inn's the hotel chain we prefer. The free breakfast had a better selection than normal! I recommend staying here! Was told by staff that hotel was about to go through a remodel but did really see why as the hotel and room were in good shape.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hampton
Thank Leon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lsaronomaha, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded 10 July 2014

Greetings! Thank you for your recent review of Hampton Inn & Suites Omaha Downtown! We truly appreciate you taking the time to let other travelers know of the great experience you had when staying at our hotel. We appreciate your great comments on breakfast at our Hampton! We look forward to having you back again soon!

Best Regards,
Linda Saron
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

The check-in process was great. The staff was very accommodating and friendly. The rooms, breakfast area, and lobby were also very clean. Unfortunately, that was the highlight of our stay. The hot tub was EXTREMELY hot. The breakfast was ok. Lots of choices but not very fresh -- a lot of the food had been sitting out a while. The complimentary internet was not working. We had to park on the street a few blocks away since the lot was full. And worst of all, the fire alarm went off at 4:30 in the morning. We were looking forward to a restful night. Unfortunately, that didn't happen.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hampton
1  Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lsaronomaha, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded 10 July 2014

Greetings! Thank you for your recent review of Hampton Inn & Suites Omaha Downtown! We appreciate you taking the time to review your stay with us. We are sorry to hear you were here the morning of our 430 AM fire alarm. We absolutely understand that is not a fun way to wake up on a weekend! I'd love to talk with you further regarding your stay. Please contact me at your convenience at 402.517.9950.

Best Regards,
Linda Saron
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014 via mobile

Last Hampton Inn after a 4500 mile trip. We have stayed about 9 or 10 this tril. Started out a little worried. Drove up and there were cigarette butts all over by entrance to lobby. Asked clerk at check in if they had a good whirlpool to which she said yes. Enjoyed shuttle bus downtown. Got back..went to sit hot tub and it was freezing. The heater was broken. Rooms have double beds..small..no frig or microwave. Very nice lobby. Hotel is 12 blocks from old market. Did ask clerk for king bed..none avaliable. Overall..I cannot stand walking up to a lobby where there is garbage or cigarettes laying in their front entry portico. There also was a long wait to check in..get shuttle bus. In Clerk's defense.. she was working desk alone.

Stayed: June 2014, travelled with family
1  Thank Laurie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lsaronomaha, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded 10 June 2014

Thank you for your recent stay at Hampton Inn and Suites Omaha Downtown! We appreciate you visiting us on your travels through Omaha and that you took the time to share your stay experience via Trip Advisor. Guest feedback is our best form of constructive criticism and assists us in ensuring we're providing superior service and accommodations.

We appreciate your mention of your impression of our entrance area! This has been addressed with our team and we're working to resolve this. Additionally, we're sorry to hear you weren't able to enjoy our hot tub to relax after a long day of travel. I'd love to personally chat with you about your stay at a time of your convenience. Please contact me at 402.517.9950 or lsaron@ncghotels.com.

Best Regards,
Linda Saron
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Our experience started with an early check in request the night before and when we arrived not only our room but our traveling companion's room was also ready. The attendant at the desk was so pleasant and other personnel we encountered also were helpful and pleasant. The rooms were beautiful and the breakfast better than most.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Beverly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lsaronomaha, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded 10 July 2014

Greetings! Thank you for your recent review of Hampton Inn & Suites Omaha Downtown! We truly appreciate you taking the time to let other travelers know of the great experience you had when staying at our hotel. We are very excited about the five star rating you gave us! We look forward to having you back again soon!

Best Regards,
Linda Saron
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

The service is superior. Stayed here in April 2014 for a weekend. The sink was backing up in the bathroom and the maintenance man tried everything he knew to fix it but could not get it unclogged. He called the front desk to arrange for us to move rooms at a time when the hotel was full. We were on our way to a new room in a matter of minutes and we had just checked in. I would certainly stay here again and again.

  • Stayed: April 2014, travelled with friends
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Thank TNTraveler54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lsaronomaha, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded 10 July 2014

Greetings! Thank you for your recent review of Hampton Inn & Suites Omaha Downtown! We truly appreciate you taking the time to let other travelers know of the great experience you had when staying at our hotel. We are sorry to hear you had challenges with your sink but we are very pleased to hear the team resolved it above your expectations! We look forward to having you back again soon!

Best Regards,
Linda Saron
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Omaha - Downtown

Address: 1212 Cuming St, Omaha, NE 68102-4402
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Omaha
#4 Family Hotel in Omaha
#7 Romantic Hotel in Omaha
Price Range: £71 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Omaha - Downtown 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whether you're traveling for business or that well-deserved vacation, you'll want a hotel in Omaha that offers modern conveniences and stellar service. You've come to the right place: Hampton Inn & Suites Omaha Downtown. We're conveniently located near Century Link Convention Center, Creighton University, University of Nebraska Medical Center, TD Ameritrade Park, ConAgra Foods, Union Pacific, Gallup and the historic Old Market area. Whatever your pleasure you'll find it all just minutes from our comfortable hotel. ... more   less 
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Also Known As:
Hampton Inn And Suites Omaha - Downtown
Hampton Inn & Suites Omaha - Downtown Hotel Omaha
Hampton Inn Omaha
Omaha Hampton Inn

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