We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Doubletree Hotel Omaha - Downtown / Old Market
Ranked #37 of 84 Hotels in Omaha
Reviewed 3 March 2014

The Hotel was it real nice condition. The rooms are quiet and clean. The restaurant still does not know what service is. One server at night just doesn't work. They do have van service to some great restaurant in old town.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Kenneth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travis K, Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this reviewResponded 17 March 2014

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to share the nice feedback with our team. I have also noted your concern about our restaurant service, and will cover this with our F&B team this week.

I do hope you will afford us the opportunity to host you again when you travel to the area. Thank you again for your comments and please do not hesitate to contact me if I can be of additional assistance, now or in the future. I can be reached by phone at 402-346-7600 or by email at tkuhlman@omahadoubletree.com.

Warmest Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,121)
Traveller rating
Traveller type
Time of year
Language

850 - 856 of 1,121 reviews

Reviewed 3 March 2014

room on upper floor of tall building had great city lights view - hotel had lounge, pool, starbucks nice downtown - city hotel, location was good, parking is not free but reasonable, large windows, quiet and private room

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Tracey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travis K, Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this reviewResponded 17 March 2014

Thank you for choosing the DoubleTree Omaha Downtown. I was very pleased to hear such wonderful things about our hotel and team. We really do have a unique set up in Omaha that no other property has with the views of downtown and our set up to the Old Market area! I am always excited to share such great feedback with our team.

I hope we get the opportunity to host you again soon!

Warmest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014

The staff of the hotel seemed disinterested. There was no information about the hotel in our room, and when I asked the front desk if we were missing something, she said she would have housekeeping look into it, but she had no idea what our room number was, and didn't ask. The restaurants were very cold--the main one had no customers, and a few people were eating in the bar.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
2  Thank BetsyCannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travis K, Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this reviewResponded 17 March 2014

Thank you for leaving us some feedback on your stay. I am disappointed to hear about your experience with us, but have used your feedback as an opportunity for us to grow as a team. Please let me know if there is anything I can do for you in the future. I can be reached directly at 402-636-4901 or by email at tkuhlman@omahadoubletree.com

I hope you afford us another opportunity in the near future to show you what we are really about.

Warmest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2014

Very friendly employees; Omelet bar attendant was FABULOUS!! The swimming pool was one of the warmest we have been in in a hotel pool....Very nice!!! Beds were very comfortable, enjoyed stay all around!!!

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travis K, Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this reviewResponded 12 March 2014

Thank you for choosing the DoubleTree Omaha Downtown! I was excited to read your review and the wonderful comments regarding a team member of ours, and our property in general! It is always exciting when we can have such a positive impact on a persons day! I will be sharing your wonderful feedback with our team and celebrate the job they have done to make your stay such a good one! In addition, we have personally recognized Cornel (Omelet Bar) for the individual feedback!

Again, Thank You and we look forward to hosting you and your family again very soon!

Warmest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014 via mobile

Stayed here for two nights on a work trip... The staff was super duper as I had some spare time and went downstairs to the hotel bar to find that it was pretty packed. I ordered a beer and crashed by their free Internet workstations that also offered free printing. they came to check on me every once in a while and even offered me a glass of water. The only weird thing is due to the building and how it was built, in the winter time they only offer heating in the rooms, which gets pretty hot. There is a slight window you can open but it doesn't help that much.... I was worried as the water pressure in the sink was very weak, but the showers were nice and powerful.

sometimes the cleaning staff for the rooms neglect the coffee or tea refills, but they did awesome and replenished the supply.

Great stay; convenient free shuttle within a four mile radius and to the airport; great staff!! I believe they even offer bicycles for rent so you can enjoy the city! Thank you!!!

P.s. I wonder if double tree offers other options for their pillows? Down pillows offer very little support :(

Stayed: February 2014, travelled on business
Thank izuj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travis K, Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this reviewResponded 4 March 2014

Thank you for taking the time to post your comments regarding your recent stay with us at the DoubleTree Omaha Downtown. The team was very excited to read your comments about them and the level of service you recieved. We as a team like to celebrate what we do, so THANK YOU again!

I do hope you will afford us the opportunity to host you again when you travel to the area. Thank you again for your comments and please do not hesitate to contact me if I can be of additional assistance, now or in the future. I can be reached by phone at 402-346-7600 or by email at tkuhlman@omahadoubletree.com.

Warmest Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

Hotel is a bit dated, but clean. Hotel staff was great and accommodating. Free full buffet breakfast was very good. Gym is adequate. A couple of elliptical machines, treadmills, and a few free weights.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Eli G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travis K, Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this reviewResponded 12 March 2014

I wanted to thank you for taking the time to complete a review for the DoubleTree Omaha Downtown . I will be reviewing your survey with our departmental management to inform them of both the highlights of your stay and the opportunities that we have. It is because of our valued guests like YOU that take the time to provide feedback for us to truly discover how well we meet expectations, and I can't thank you enough on behalf of our operation for sharing your experience with us.

We know that you have many options in the Omaha-metro area for accommodations and are delighted that you have chosen to stay with us - it is certainly my hope that we become your choice home away from home in town. Please don't forget us next time you plan to visit the community, and don’t hesitate to contact me if I can be of further service to you!

Warmest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

I upgrade to King suites it was Outstanding and a great location downtown for business meeting and the Old Market area. Real good shuttle service. They were willing to take you to any area downtown within 5-10 at no cost.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Richard2651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travis K, Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this reviewResponded 28 February 2014

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to share the nice feedback with our team.

I do hope you will afford us the opportunity to host you again when you travel to the area. Thank you again for your comments and please do not hesitate to contact me if I can be of additional assistance, now or in the future. I can be reached by phone at 402-346-7600 or by email at tkuhlman@omahadoubletree.com.

Warmest Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Omaha hotels
0.6 mi away
Hampton Inn & Suites Omaha - Downtown
0.4 mi away
Hilton Garden Inn Omaha Downtown / Old Market Area
0.4 mi away
Hilton Omaha
Hilton Omaha
#9 of 84 in Omaha
1,471 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Courtyard Omaha Downtown/Old Market Area
0.1 mi away
Residence Inn Omaha Downtown/Old Market Area
0.3 mi away
Magnolia Hotel Omaha
Show Prices
Show Prices
Show Prices

Been to Doubletree Hotel Omaha - Downtown / Old Market? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree Hotel Omaha - Downtown / Old Market

Address: 1616 Dodge St, Omaha, NE 68102-1502
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Omaha
Price Range: £83 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Omaha - Downtown / Old Market 3.5*
Number of rooms: 413
Official Description (provided by the hotel):
Our DoubleTree by Hilton Omaha Downtown is located ideally in downtown Omaha, just off of I-480, and minutes from Eppley Airfield. We are minutes from everything, located across the street from First National Bank and Union Pacific, and 6 blocks from CenturyLink Center. We are also minutes from the Historic Old Market, Henry Doorly Zoo, Orpheum Theater, Midtown Crossing, and the Holland Performing Arts Center.Enjoy a warm and fresh DoubleTree cookie at anytime during your stay. Enjoy our luxurious accommodations, with thoughtful amenities such as a fitness center, indoor swimming pool, and excellent dining at our Signatures Restaurant. Omaha. Looking to host your own meeting? We have over 30,000 sq. ft of flexible meeting space in our Executive Meeting Center, as well as other flexible space. Come stay with us at our DoubleTree Omaha Downtown hotel and find out what you've been missing in Omaha! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hilton Hotels Direct, Hotels.com, TripOnline SA, getaroom.com, Ebookers, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Doubletree Hotel Omaha - Downtown / Old Market reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Omaha Downtown
Omaha Doubletree
Doubletree Omaha

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing