We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent Stay As Always” 5 of 5 bubbles
Review of Embassy Suites by Hilton Omaha - Downtown/Old Market

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Embassy Suites by Hilton Omaha - Downtown/Old Market
Ranked #12 of 81 Hotels in Omaha
Certificate of Excellence
Ankeny, United States
1 review
“Excellent Stay As Always”
5 of 5 bubbles Reviewed 26 August 2014

This hotel has a prime location, park and you don't have to get in your car again all weekend. The Old Market is directly across the street and from there you have all the shopping, dining and drinking experiences you could want for a nice long weekend. I have been staying here for years and will continue to do so. A bit more pricy than the others and paying $12 to self park the car is an annoyance but all in all worth it in the end.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kristine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim O, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review, 10 October 2014
Thank you for your delightful review! We strive to be the best, and when our guests recognize that, when there are other hotel options, we are elated that we stand out and become your preferred destination in Omaha. It sounds as though you had a magnificent time while you were here. Our location next to the Old Market and just across the river from the Casinos in Council Bluffs is ideal for many of our travelers. We look forward to seeing you the next time you are in town!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

954 reviews from our community

Traveller rating
    450
    273
    128
    70
    33
See reviews for
316
159
24
338
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
  • Danish first
  • English first
  • Italian first
  • Any
English first
Johnston, United States
1 review
5 of 5 bubbles Reviewed 25 August 2014

My son and I wanted to get sway for couple days before school started this season. We called last minute for a hotel and was accommodated immediately at Embassy Suites. The location was perfect and with in walking distance to where we were planning to shop. Staff was friendly, helpful and available for all our questions. I would definitely stay there again, in fact we are planning to again next year.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Alicia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim O, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review, 10 October 2014
It is fantastic to hear you enjoyed your stay at Embassy Suites and you are already planning your next get-a-way. Make sure to look into our promotions that we offer at different times of the year. We have a great zoo package and/or Children's museum package and Romance Packages. Our shuttle can provide you transportation to these locations and many others within a 3 miles radius. Thank you for your review and we will see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Midwest
Level Contributor
308 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 24 August 2014

What a great hotel. Immediately we were helped by valets who efficiently unloaded our bags. We were greeted by a wonderful front desk clerk with no waiting to be had. Our room had a great view of downtown and was very clean. The views of the atrium from our room is gorgeous. We enjoyed the managers reception for an hour with snacks that were fine and plenty of drink choices. The morning breakfast was wonderful as once again we enjoyed sitting in the gorgeous atrium. Food was tasty and plentiful. We loved our weekend in Omaha because of this hotel. It is located directly across from Old Market so we easily could walk there and enjoy the night out.

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank cdog612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim O, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review, 10 October 2014
Thank you for taking the time to write a review of our hotel. It is fantastic to hear you enjoyed your stay at Embassy Suites. I am pleased you took advantage of our Evening Reception at the Water’s Edge Bar. It truly is a wonderful place to meet new people. I am glad you made it over to the Old Market. It is a great place to try a wide range of foods, do some shopping as well as sit at lovely outside restaurant patio and mingle with the locals. Thank you again for taking the time to write a review of our hotel. We hope to see you on your next trip to Omaha.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clarkesville, Georgia
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 21 August 2014

Great hotel next to the old market in Omaha.Great room and great breakfast. Less than a block to good restaurants,good shops and a candy store.the shuttle bus drivers are very friendly and accommodating.

Room Tip: 3 trips in different rooms-no complaints
See more room tips
  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Billy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim O, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review, 10 October 2014
Thank you so much for your wonderful review of our hotel. I am very pleased that you had a lovely time while with us. We take pride in providing the complimentary amenities that you enjoyed and are always working to enhance our guests’ experience. I will pass on your comments to our Valet staff! They will be pleased to know they did a wonderful job. We look forward to seeing you the next time you are in town!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cottonport, Louisiana
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 20 August 2014

Good hotel, our room was clean. The hotel was very crowded, it was Saturday night. Location was great as we were right at the Old Market location and enjoyed walking from the hotel to enjoy this quaint part of town.

Room Tip: Very busy with extra activities on the weekend during the evening.
See more room tips
  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank 2forTigers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim O, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review, 21 August 2014
Thank you for taking the time to review our hotel. We truly appreciate your feedback. I am happy to hear that you were able to enjoy the Old Market while you were in town. The Old Market is a premier arts and entertainment district featuring fine dining, shopping, and upscale night life. Thank you again for your review, we look forward to seeing you next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisconsin, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 20 August 2014

This hotel was a great location but the common areas were quite dirty. The bar area and the area around it had filthy floors. It looked as though it hadn't been vacuumed in a week. We checked in on a Sunday and were told the pool was out of service. The reception didn't offer any type of refund after I explained I was there with 3 children who wanted to swim. Also the day we were checking out a maid opened the door(without knocking) while we were still in the room! Rooms are old. Asked if there were any updated rooms but reception indicated they were all full. Hotel seemed pretty empty to me for a Sunday. I have stayed at several Embassy Suites and this one doesn't compare. I will not return.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Kathie1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim O, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review, 9 October 2014
Thank you for taking the time to review our hotel. While we have gone through some changes with our staff, we have recently brought on some great associates in all departments to help make every guests stay with us more unique and enjoyable. . I know the pool being closed is an inconvenience for our guests, especially those with families. I hope all other aspects of your stay met or exceeded your expectations. Thank you again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
IOWA
Level Contributor
119 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 19 August 2014 via mobile

This place is dated and not worth the price. I will not stay here again. We thought this was perfect for our family. Upon arrival, the carpet was filthy and damp, the curtains were stained, the tile grout was disgusting in the bathroom, and the drapes had stains on them. We didn't even sleep under the covers. We checked in at midnight and left at 8! Yuck! If I didn't have my kids we would have checked out!

Stayed July 2014
Helpful?
1 Thank Luv2Travel2004Iowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim O, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review, 9 October 2014
Thank you for taking the time to write a review of our hotel. I would like to apologize for the negative experience during your recent stay. We will take your comments under consideration as we continually work to improve our guest experience and consider updates to our hotel. We hope with updates you will consider staying with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Omaha hotels
0.2 mi away
Hyatt Place Omaha Downtown Old Market
0.5 mi away
Residence Inn Omaha Downtown/Old Market Area
0.3 mi away
Hilton Garden Inn Omaha Downtown / Old Market Area
Show Prices
Show Prices
Show Prices
0.5 mi away
Magnolia Hotel Omaha
0.9 mi away
Homewood Suites Omaha Downtown
0.4 mi away
Hotel Deco XV
Hotel Deco XV
#17 of 81 in Omaha
4.0 of 5 bubbles 486 reviews
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Omaha - Downtown/Old Market? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Omaha - Downtown/Old Market

Property: Embassy Suites by Hilton Omaha - Downtown/Old Market
Address: 555 S. 10th Street, Omaha, NE 68102
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Omaha
#13 Business Hotel in Omaha
#13 Family Hotel in Omaha
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Embassy Suites by Hilton Omaha - Downtown/Old Market 3*
Number of rooms: 249
Official Description (provided by the hotel):
The Embassy Suites Omaha - Downtown/Old Market is the ideal location in the heart of Omaha's Old Market District just off I480.We are just a stones throw away from such famous Omaha attractions like the Henry Doorly Zoo, CenturyLink Center Omaha, TD Ameritrade Stadium, and Durham Museum, among many others within Omaha.Our beautiful hotel features large two-room suites, high-speed internet access, 24 hour Business Center, modern fitness center, FREE cooked-to-order breakfast each order, as well as complimentary drinks at our evening Manager's Reception. Work hard or stay and play at the Embassy Suites Omaha Downtown/Old Market hotel! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Hilton Hotels Direct and Odigeo so you can book your Embassy Suites by Hilton Omaha - Downtown/Old Market reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Omaha Downtown/Old Market Hotel Omaha
Omaha Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing