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Aksarben Suites Omaha
Ranked #42 of 81 Hotels in Omaha
Omaha, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“OK Stay”
Reviewed 30 May 2014

The room itself was great. I love the suite and the full size refrigerator. I was not impressed that there were no light bulbs in two of the lights and thee were issues in the bathroom as well. Standing water that took a while to empty after a shower and the toilet pressure was sometimes strong and sometimes not so strong. The absence of a free breakfast was a turn off as well and the price for breakfast at 13+ dollars was not attractive. The ice machines are very inconveniently located depending where you are and the on one on my floor was broken so I had to go up 2 flights to get ice. The hotel itself is beautiful and outside of these inconveniences I would reccommend staying - but there may be some itmes you don't expect.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bruce N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, General Manager at Aksarben Suites Omaha, responded to this review, 2 June 2014
Thanks for staying with us and taking time to fill out this review. We know your time is valuable and we appreciate your comments. I will be given to my operations team right away! We hope to see you return in the near future! Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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748 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Nemaha, United States
1 review
Reviewed 30 May 2014

We experienced the staff at night was not friendly at all and was not helpful at all. Definitely will not be staying at this hotel again. Also our room was non smoking but smelled badly of smoke. The hotel was busy with a wedding and we were wanting to go out and the workers during the day were helpful getting us where we wanted to go and were willing to call a taxi but at night they would not even suggest a place to go or even a direction to go to find something to do. We were there for a long weekend away and definitely will choose a different hotel.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ashley V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, General Manager at Aksarben Suites Omaha, responded to this review, 2 June 2014
Thank you for taking the time to write a review about your recent stay with us at our hotel. We appreciate your feedback and apologize for the condition of your guest suite. We hope to have another opportunity to serve you if your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Omaha hotels

Gilbert, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2014

I stay at this hotel a couple of times each year when I come to Omaha for business. It is in a great location, it is clean, the staff is friendly and the amenities are nice. If you are planning a trip to Omaha and need a hotel you will not be disappointed if you choose to stay here.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Anissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, General Manager at Aksarben Suites Omaha, responded to this review, 2 June 2014
Thanks for staying with us and taking time to fill out this review. We know your time is valuable and we appreciate your comments. I will be given to my operations team right away! We hope to see you return in the near future! Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sioux Falls, United States
1 review
Reviewed 29 May 2014

Interior of hotel was ok. Surrounding area was a little rough, but was close to a lot of locations. Hotel food was terrible. Hotel staff were great and very friendly. Left item in hotel room and have called Housekeeping numerous times with no return call.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Katherine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, General Manager at Aksarben Suites Omaha, responded to this review, 2 June 2014
Thanks for staying with us and taking time to fill out this review. We know your time is valuable and we appreciate your comments. I will be given to my operations team right away! We hope to see you return in the near future! Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sioux Falls, SD
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 May 2014

When I checked in, there was a bit of a wait. I watched the people ahead of me get free cookies, yet one was not offered to me. I found that strange and inconsistent, even though I was ok with it since I try not to eat cookies :) My room seemed clean, one remote control did not work, so had to take the one from the front room to use in the bedroom area. The cupboards and couches need updating, seemed to be from the late 70's. When I woke up in the morning, there was no receipt slipped under my door as I come to expect from hotel stays. I had to stop by the front desk and inquire about it. I was told that they are emailing receipts now, which is wonderful, love being green. But, why was my email address not asked for when I checked in?? I gave the gentleman my email and left for home. No email receipt ever arrived, so I had to call the next day and request one again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ilovewarmweather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, General Manager at Aksarben Suites Omaha, responded to this review, 2 June 2014
Thanks for staying with us and taking time to fill out this review. We know your time is valuable and we appreciate your comments. I will be given to my operations team right away! We hope to see you return in the near future! Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 27 May 2014

Had to get three separate keys made on check-in. My initial room, the one that was labeled on my card sleeve, got to the room and the key did not work. Walked back downstairs and was rekeyed only to be given access to a room with someone already in it! I walked in to a backpack and pants hanging from an ironing board. Immediately walked back downstairs to get another room and found that my room was on a different floor.
My room was a little dated, but overall was clean with plenty of space. I did not get waters each morning :( which i usually do as status customer, nor was I on an Honors floor.
Breakfast was good, had eggs and bacon and the staff in the restaurant were extremely friendly with attentive service also. I had a few after dinner drinks at the hotel bar one night and the staff there was also extremely friendly and quick.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, General Manager at Aksarben Suites Omaha, responded to this review, 2 June 2014
Thanks for staying with us and taking time to fill out this review. We know your time is valuable and we appreciate your comments. I will be given to my operations team right away! We hope to see you return in the near future! Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Potomac, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

I stayed at this Doubletree the week of 19 May. One the better Doubletree properties I have stayed at all around the country. There is a beautiful atrium that is large and welcoming. The room was very spacious and very quiet. There is a large balcony which is very unusual for a hotel. The locaiton is outside of downtown but is promximate to I-80 and close to a couple of nice restaurants like Spezies. The pool is really nice and the common areas lend themselves to gatherings of all types. Although I was a business traveler with the atmosphere and space I would take my family there for sure.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, General Manager at Aksarben Suites Omaha, responded to this review, 2 June 2014
Thanks for staying with us and taking time to fill out this review. We know your time is valuable and we appreciate your comments. I will be given to my operations team right away! We hope to see you return in the near future! Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aksarben Suites Omaha

Property: Aksarben Suites Omaha
Address: 7270 Cedar St, Omaha, NE 68124-2310 (Formerly DoubleTree by Hilton Omaha)
Region: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Omaha
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Aksarben Suites Omaha 3*
Number of rooms: 186
Official Description (provided by the hotel):
Welcome to the Aksarben Suites Omaha featuring all-suite rooms, with separate living and sleeping rooms, complimentary wireless internet and parking, a complimentary 5-mile radius shuttle, contemporary fitness center with indoor pool and whirlpool spa. We are located just minutes from Downtown Omaha, right off I-80/I-680, with convenient access to all of Omaha's top destinations such as; Aksarben Village, Stinson Park, Ralston Arena, Fun Plex, Westroads Mall, Regency Court, One Pacific Place, Village Pointe, Boystown, Nebraska Furniture Mart, Omaha Community Playhouse, University of Nebraska Omaha, College of St. Mary's, Bellevue University, Creighton University, TD Ameritrade Park, CenturyLink Center, Omaha's Children's Museum, Holland Performing Arts Center, Joslyn Art Museum, Durham Western Heritage Museum,Lauritzen Botanical Gardens, the Henry Doorly Zoo, and Omaha's Old Market district. We are also minutes from the nearby medical district: University of Nebraska Medical Center, Alegent Creighton University Medical Center, Bergan Mercy Medical Center, Children's Hospital, Methodist Hospital, Immanuel Hospital and the Lied Transplant Center. We look forward to having you as our guest so stop on in and we will have a world famous warm DoubleTree Cookie waiting for you! ... more   less 
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Also Known As:
Doubletree Suites By Hilton Omaha Hotel Omaha
Doubletree Hotel Omaha
Doubletree Omaha

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