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“A good option if you are traveling on I-80 through Omaha”

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Quality Inn & Suites
Ranked #41 of 82 Hotels in Omaha
New York, NY
Level 5 Contributor
50 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“A good option if you are traveling on I-80 through Omaha”
Reviewed 10 May 2013

We stayed one night on our trip west. Entrance to the hotel was a little awkward through a single-wide door, but once that was negotiated, the front desk clerk was welcoming and efficient. Our choice was an upstairs room, but there is no elevator, or downstairs room near the breakfast area. Not wanting to negotiate the stairs with bags, we opted for the latter. Hallway noise turned out not to be a problem, but noise from upstairs guests was noticeable whenever they walked across their room. Our room was large, with two comfortable queen beds, minifridge and microwave, two chairs, etc. Vanity area was in room instead of bathroom. Housekeeping was good. Breakfast buffet was above average - not the typical carbfest. We had dinner next door to the hotel at Azteca Restaurant, a locally-owned Mexican place. A nice break from the chain restaurants along the side of the interstate.

  • Stayed May 2013, travelled with family
    • Value
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Helpful?
Thank hrza04a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vic g, Front Office Manager at Quality Inn & Suites, responded to this review, 11 May 2013
Dear hrza04a,
Thanks for the insightful comments.Our priority at Quality Inn and Suites is to improve the experience of our guests.
We welcome the opportunity of serving your hospitality needs in the future.
Sincerely,
Jessica Woods
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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113 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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English first
Laredo, Texas
1 review
Reviewed 7 May 2013

The ambience was great. The staff were always friendly and helpful. The rooms were neat and very clean. We are always very critical and high quality used, but about this hotel and the services we can't say anything negative!

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank B P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vic g, Front Office Manager at Quality Inn & Suites, responded to this review, 9 May 2013
Dear BP.
Thanks for the compliment. We are very pleased that your stay with us was comfortable. Critical evaluations like yours gives us the impetus to do to do even better.
Thanks,
Jessica Woods.
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2013 via mobile

Great experience. Service was great, breakfast was good, and I was amazed at how clean the rooms were. The beds were really comfortable and although my neighbors were a little loud I was able to get a good nights sleep. I stayed here a while back and I'm happy to say I will definitely be coming back here. I can sincerely say I enjoyed my stay at this hotel.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunnyvalesteph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vic g, Front Office Manager at Quality Inn & Suites, responded to this review, 9 May 2013
Miss Sunnyvalesteph,
We are very pleased that you had a good stay. When we hear from guests like yourself, we know our team is doing a good job.
Thanks,
Jessica Woods,
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit Lakes, Minnesota
1 review
Reviewed 25 March 2013

We had some problem with another hotel due to overbooking and came into this property without any reservation. Front desk staff was extremely helpful in finding a room that was within our budget. The breakfast was very adequate and the rooms clean. Overall, a good stay and next time will stay at this property again.

Room Tip: Ask front desk for discounts!!!
See more room tips
  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vic g, Front Office Manager at Quality Inn & Suites, responded to this review, 28 March 2013
Thank You!!! We are very glad that we were able to help you with your accommodations during an emergency. We are particularly happy that we could accomplish this within your budget. We, at Quality Inn, look forward to serving your Hospitality needs in the future.

Jessica Woods
Sales Manager
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chattanooga, Tennessee
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 September 2012

This was a great experience. Very helpful front desk - great restaurant and place to hang out for activities. Room was very clean -also get free movies with DVD player for your room. All around a great stay with a great pool-spa, etc

  • Stayed September 2012, travelled with friends
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Helpful?
Thank Shirley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesManagerOmaha, Manager at Quality Inn & Suites, responded to this review, 14 September 2012
Thank You-It was a pleasure hosting this couple.
Jessica Woods
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omaha, Nebraska
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2012

My Family & I can't say Enough of how GREAT!! they Treat you here Prices & All the EXTRAS!! if out of town or in town & want a Place to go TRUST!! us STAY!!! HERE you won't be dissapointed

Room Tip: POOL side are The BEST!! thats what we get
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank billtdd1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vic g, Front Office Manager at Quality Inn & Suites, responded to this review, 23 July 2012
Thank You!!!
Our priority is a comfortable and pleasant stay for our guests. I am glad and proud of our staff that we were able to accomplish our motto for this particular guest.
Sincerely,
Jessica Woods
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Summerville, South Carolina
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 July 2012 via mobile

We were disappointed w/ this property and would not recommend it! This hotel is tired - dark dingy hallways, smells dirty and even though we had a non smoking room it smelled of smoke. The mattress was old and not very comfortable and the a/c was noisy and kept me awake. The lobby was not inviting and there was an open door behind the front desk that was their laundry room was messy with linens thrown on the floor - yuck! Breakfast was minimal and the selection was poor! Sorry we stayed here for 118.00 - never again!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelChickSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vic g, Front Office Manager at Quality Inn & Suites, responded to this review, 23 July 2012
It is unfortunate that this particular guest did not have an enjoyable stay. We sincerely regret that because we try to give all our guests an enjoyable and comfortable stay.
It is curious that our breakfasts were not up to her standard-it is an amenity that we feel is outstanding. It includes: omelets, gravy and biscuits, hard boiled eggs, yogurt, 2 different kinds of breads, bagels and different kinds of beverages etc. In other words, a continental breakfast and one we consistently get compliments on.
Regarding the laundry on the floor-it is a laundry room where different types of laundry are separated PRIOR to being put in the washer. All rooms have washed and cleaned sheets-without exception. This is obviously a minimum standard and one that is inviolable.
This property just had it's bi-annual inspection by the Franchisor and an independent inspection agency. It passed with outstanding scores in all categories. We are particularly proud of this achievement since new management took over on January 1st and we have made considerable efforts in improving the property.
Once again, we regret this guests experience. it is clearly not the experience of a vast majority of our guests. However, we will definitely keep in mind this guests experience and make an effort at improving the property even more.

Sincerely,
Jessica Woods
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 9505 S 142nd St, Omaha, NE 68138-3642 (Formerly Ramada Limited)
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 82 Hotels in Omaha
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 54
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