My partner and I found this hotel online and the reviews were more poaitive than negative. I knew I should have checkes TripAdvisor before booking. Learned that lesson.
At first it waa nice. The beds are comfortable and rooms clean. Until we found a beetle of some sort in our room on the third floor. No big deal just kill it right? It was in the indoor pool area that we really started to feel uncomfortable. The clerks looked the other when it came to alcohol being in public places. My partner and I do not drink. We were forced out of the hot tub when more guests piled in with alcohol and proceeded to brimf bottles of it in. Later in the evening around 11:30 the clerk stood around with non guests drinking on the job. Ibrun my own company so maybe my standards are high but this came ofd to us both as unprofessional. We complained to the manager about it and of course the clerk lied about not drinking and it is obvious she was.
The next evening the guesta returned and were now actual guests of the hotel. We apexifixally heard the comment that "someome squealed" on the clerk so they couldn't drink in the lobby. It was definitely unpleasant and we will NOT be staying here again. Ever.
The breakfast waa good though!
- Official Description (provided by the hotel):
- The Comfort Inn(R) hotel in Omaha, NE near Ralston Arena and CenturyLink Center Omaha will get you rested and ready for anything. Located off Interstate 80 near midtown, our Omaha hotel offers convenience to a variety of attractions including Joslyn Castle, Lauritzen Gardens, Omaha's Botanical Center and Omaha's Henry Doorly Zoo. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Omaha Southwest Hotel Omaha
- Holiday Inn Omaha
- Omaha Holiday Inn