I stay frequently at Holiday Inn Express's and I think this is the only one I have stayed in that I wish I stayed somewhere else. The property is in a busy location that is hard to get in and out of due to the major street and to get to the property you have to navigate through one-way streets to get in the right direction to enter in the one driveway. The staff seems unhappy and not as friendly. When we arrived we were told that we would have to change the type of room we had due to an unexpected stay over from the previous guest. We understood the circumstances but they wanted to put 4 adult in a room with a king bed and sofa pull-out. When I objected to the pull-out the person got the manager on-duty. He was a little testy with me, I did not appreciate the attitude. He did find us a room with 2 queen beds. The hotel lobby was noisy and full of people who I gather from the shirts they were wearing were in town for a family reunion which was great but, no one else at the hotel could even get into the area. The rooms were clean and comfortable. The ice machine on our floor was not working. The TV takes about 5 minutes to warm up and about 2 minutes to change channels. For the most part it was quiet. Some of the family reunion was on our floor and had noisy children in the hall but not after 9 pm. The breakfast area was mediocre food and once again, full, spilling out into the lobby with this family reunion. Very noisy. The jaccuzzi didn't work, and the pool was full of young children most of the time. The laundry room only has 2 washers and dryers there is competition for the machines.
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- Also Known As:
- Comfort Inn And Suites / West Dodge Road Hotel Omaha
- Comfort Inn Omaha
- Omaha Comfort Inn