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“Real Holiday Treat”

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SENTIDO Vasia Resort & Spa
Ranked #2 of 18 Hotels in Sissi
Certificate of Excellence
Birmingham, United Kingdom
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Real Holiday Treat”
Reviewed 15 August 2014

We stayed a this Hotel & Spa at the end of June for 2 Weeks. We originally booked the holiday through Thomas Cook but I also contacted the Hotel directly in order to allow my daughters friend to join us for a week during the holiday. They couldn't have been more helpful, confirming additional costs and even sorting out transfers to and from the Hotel. The staff were all very friendly and the spa was fabulous. The only dissapointment was we paid all inclusive but drinks were only covered until 11pm. This was not mentioned in the Thomas Cook brochure. There is no close beach but there is a free shuttle service from the hotel or alternatively you can go down to the little harbour area and swim which was delightful.
This is a hotel we would consider visiting again.

  • Stayed June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Judy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (299)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
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English first
Wolverhampton, United Kingdom
Level 4 Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 August 2014

This hotel is in a fantastic location. There is a lot to offer in Sissi itself and the sea views are stunning. It is very clean both in the rooms and the public spaces and there was plenty of choice for food although it became a little repetitive over the 10 days we were there. Give one of the restaurants within the resort a try for variety or venture into Sissi itself.

The majority of staff are very friendly, worked very hard and were helpful however for some it felt as though we were an inconvenience to them and very few smiled.

There were plenty of pools to choose from and bars to enjoy an evening drink but don't expect too much from the entertainment. Kids will enjoy it a lot more than adults and although we didn't use it the kids club seemed full of smiles and laughter.

Overall a great hotel with just a few chinks that probably on some weeks wouldn't show.

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank JuliForrest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2014

3 Families, 6 Adults and 4 Kids 17,14,12 & 9. From the moment we arrived the holiday was perfect. The staff can't do enough for you, very friendly and always have smile on their face and a credit to the hotel. The food is excellent with a wide variety of choice and two lovely Greek and Italian restaurants to break up the self service element. The hotel is well maintained and spotless, they are forever cleaning and look after the guests really well. Plenty for the kids to do & a good selection of pools and entertainment each day. My 17 year old nephew made plenty of friends his own age and Malia is only a shorty taxi ride away for some fun. Sissi is only a short walk away with some lovely bars and restaurants to watch the sun set each evening should you need a break from the hotel. Its great to see a hotel that focuses so much attention on the guests & would definitely go back.

Room Tip: Ask for a room with a balcony overlooking the swimming pools, gives you some much needed relief out...
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  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Martin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vasia306, Guest Relations Manager at SENTIDO Vasia Resort & Spa, responded to this review, 18 September 2014
Dear sir/madam,

A big thank you from all of us at Vasia Hotels for your kind review and all your positive comments!

Looking forward to welcoming you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level 5 Contributor
87 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 10 August 2014 via mobile

Just back from a one week stay. The hotel is well run, spotlessly clean and is well located. The food was plentiful with a good choice. The staff worked hard and were very helpful. The accommodation was fantastic, we had a 2 bedroomed apartment over 2 floors with an ensuite on both levels. We had a large room terrace with sun loungers with great views. The air conditioning in both bedrooms was very effective to escape from the scorching temperatures of Crete in mid summer! The hotel had all the lovely touches with a fruit basket and wine in the room for our arrival, and a cretian gift left for us to take home prior to our departure. Sissi is a lovely town and a 10 minute walk away. A quaint wee town with some lovely tavernas with fantastic sea views. We had a fabulous holiday here and would recommend to anyone. Well done vasia beach, you're very customer focussed and it's refreshing to see a hotel chain who clearly values their customers.

Stayed August 2014, travelled with family
Helpful?
3 Thank mint a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level 6 Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 10 August 2014

From beginning to end our holiday was perfect! We are a family of 4 with 2 boys 7 & 16. Arrived at hotel where we were warmly welcomed with packed lunches as night arrival. Bags taken with us to our room showed us in made sure we was all good. Fantastic family room (1640) 2 bedrooms, 2 bathrooms & balcony with views of the sea. A small swimming pool 1 room away with sunbeds beautiful views and quiet. We used this pool loads it was like our own private little area. The hotel inside and out was immaculately cleaned & rooms cleaned everyday. All the staff were so friendly the food hall was big but not load nice touch with placemats with Greek words which we all enjoyed learning. Food was always varied with something for everyone salads pastas rice local dishes cooked meats chips cold meats lots of desserts to choose from. Breakfast the same eggs bacon beans sausages croissants cereals yogurts variety's of bread. Plates were taken straight after you had finished.drinks served. Daytime activities for the teenager were great he met up with all nice teenagers. Small boy went to the kids club 4-5 times he adored the staff especially mingeon and Paulo they were brilliant. We went to spinalonga, did the jeep safari and went to water city water park all booked with thomas cook great value for money not much more than local sellers Ryan our rep was friendly fun and easy to approach. Great service. We enjoyed all 3 trips very much they were excellent! Would definitely recommend all 3 we walked to malia palace ruins 10km each way was great to see and spent the day at a great sandy beach.sissi bay is a stunning unspoilt little fishing village we spent lots of time swimming in the bay clear warm water. The locals swam there everyday too which was lovely. We had Lots of walks and sunset views were just amazing . we sat in the bars in the bay for an ice cream and drink and played crazy golf. The Greek restaurant was really lovely great food the Italian food was nice but we preferred the Greek out of the 2. Both times we booked for 19.45 so we could take advantage of watching the sunset while we ate and sipped wine. We kept the room till 4pm on the last day for 30 euros which they included lunch too. Safes are 30 euros a week. We used hotel towels free of charge u can change every 2 days (30 euro charge if u loose)the hotel was extremely safe. If your looking for a quiet real cretan holiday with a hotel that offers plenty for your kids its ideal. All of us had a fantastic happy holiday. Thank you to all the wonderful staff at the vasia. Elsa the receptionist was brilliant.You made our 2 week holiday just wonderful.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Sacha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walsall, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 August 2014

2 families of 4 adults ,4 kids 17 & 16, 13 & 10 (girl,boy,girl,boy) & we all had a great holiday,well laid out hotel typical Greek style fantastic food with plenty of choice every meal (the best food we've ever had on all inclusive holidays) you also receive a VIP Italian or Greek 1 per week ( both very nice with great views) , fantastic air conditioned (supercold), modern & extremely clean rooms with great bathrooms & showers.

Plenty of sunbeds to choose from even if you go down after breakfast! Mixed nationality of guest with no problems (unlike other hotels)

The main thing for me was the staff who are are excellent, they are very friendly, especially Georigo (restaurant manager & brother of the hotel manager) hes a lovely bloke & works very hard looking after your needs & barman Aldi who looks miserable but hes also a good laugh. Reception staff are also very good,Be friendly & they will look after you!

Thee are 7 pools to choose from with 3 bars during the day, drinks are normal all inclusive standard but no limit to amount you can have until 11pm (some moaners about the 11pm finish but we just got a few in at last orders) Cotton Club is nice bar where the evening entertainment happens also in the ampitheatre, the entertainment isnt very good im afraid but it wont ruin your stay! Stefanos is a good bar across the road from & very cheap and there is a lovely beach bar but be aware is wont let you bring in under 12 year olds! Games room above the Cotton Club & nightclub below as well.

Sissi village is a short walk away, its very nice & picturesque with lots of restaurants & good bars (very reasonable as well, also good staff). Great supermarket just outside the hotel as well. We celebrated 2 birthdays in Sissi at Ormos (fantastic bar with great views) &The Jolly Roger (Sat night with Diesel & Woody was superb!) 2 different types of bars but staff were fantastic & also lots of with singing & dancing.

On the whole its a very good 4 star hotel & yes we would defiantly return as we probably had the best all inclusive holiday. HIGHLY RECOMMENDED!!! Enjoy Vasia its a great place to holiday!1

Room Tip: Excellent food, rooms & superb staff!!!
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank HRambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, Scotland, United Kingdom
Level 5 Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 August 2014

We stayed 2 weeks in Vasia with our 15 and 17 year old daughters. We were upgraded to suite accomodation, which was perfect for us. The hotel is well kept, there is more than enough staff and they are all friendly and helpful. There was a great selection of pools and there were more than enough beds available. The all-inclusive is ok, don't expect haute cuisine or fine wines, but there was plenty food, a good choice and tasty. The beer was a bit watery, the wine was not the best quality, but very drinkable and there was a choice of 5 cocktails. The only thing that was a little disappointing were the speciality restaurants (greek and italian). Teher was a very limited choice between 2 mains and 2 puddings, the starter was standard. They served basically the same food as the buffet, but the atmosphere was much nicer and the food was brought to your table. Fine to do once as part of your all-inclusive, but certainly not worth paying money for.

The resort is a 5-10 minute stroll from the village, which is wonderful and beautiful. We ate half of the time in the village, where there is a great choice of lovely greek food and fresh seafood, all very reasonably priced. Along the seafront there are also many bars for drinks and ice creams.

Our teenage daughters had a lovely time, at the pools during the day and in the hotel nightclub at night.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Rick_Ann_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SENTIDO Vasia Resort & Spa

Property: SENTIDO Vasia Resort & Spa
Address: Lasithiou, Sissi, Crete 724 00, Greece
Region: Greece > Crete > Lasithi Prefecture > Sissi
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Sissi
#2 Spa Hotel in Sissi
#4 Family Hotel in Sissi
#4 Romantic Hotel in Sissi
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — SENTIDO Vasia Resort & Spa 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Welcome to SENTIDO Vasia Resort & Spa, a family-friendly hotel situated above a rocky cove in the picturesque fishing village of Sissi. Here you stay in comfortable rooms with breath-taking views over the Cretan Sea and Lassithi Mountains or the pool and garden. The hotel boasts a total of 7 freshwater pools, including a kids' pool, as well as a large spa centre with Mini Spa treatments (8-12 yrs) & Teen Spa treatments (13-15yrs).There are four restaurants and six bars at the hotel, and for those who want to dance the night away, the hotel has a nightclub. Those looking for an active holiday can join in one of many sporting activities arranged by the hotel's animation team or work out in the hotel's well-equipped gym (min age requirement 16 yrs, sports outfit required). For the younger guests, the hotel offers a kids' club and a playground. Whether you are looking for an active or relaxing holiday, SENTIDO Vasia Resort & Spa is a perfect getaway for all holiday-makers. SENTIDO Vasia Resort & Spa houses a total of 300 elegant and comfortably fitted rooms with hand-made furniture. ... more   less 
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Also Known As:
Aquis Vasia Beach Sissi
Vasia Beach Hotel Crete
Vasia Beach Spa
Vasia Hotel
Vasia Beach Crete
Hotel Aquis Vasia Beach
SENTIDO Vasia Resort & Spa Sissi, Crete

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