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“DO NOT STAY HERE!”
1 of 5 bubbles Review of Hotel Hafnarfjall

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Hotel Hafnarfjall
Ranked #2 of 3 Hotels in Borgarnes
Ottawa, Canada
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“DO NOT STAY HERE!”
1 of 5 bubbles Reviewed 14 September 2013

We booked rooms at this "hotel" based on the pictures we had seen in a tourist guidebook. We had been booking our hotels and guesthouses this way all week with great results. Unfortunately, Hotel Bru was a huge disappointment for us. When we pulled in, we could tell that this wasn't going to be like the other places we'd stayed. We even discussed not going in, but thought that would be too rude. At the front desk, we were greeted by a very potent smell, and the first rude person we had encountered in the five days we had been traveling around the country. We then proceeded up to our rooms, where we discovered dirty carpets and slanted roofs that made it impossible for two 5 ft 4 women to stand up straight. We also found that the one shower was not draining. The only bright spot about this place was the breakfast, which was very nice, but did not make up for all the other shortcomings. I would not recommend this hotel to anyone. There are other, better options out there, do not stay here.

Room Tip: If a good room is what you're after, choose a room elsewhere.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Amy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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170 reviews from our community

Traveller rating
    50
    63
    34
    17
    6
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28
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Oxford, England
Level Contributor
47 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed 12 September 2013

We knew this hotel had very poor reviews and it lived up to them. We used this as an overnight stop between Reykjavik and the Snaefellsbaer peninsula as our flight time meant we could not get there with ease the first night. Arrived to be told there was no restaurant service that night which was a pity as some previous reviews had actually said the fish was excellent. We were recommended a good local restaurant in the Settlement centre in Borganes less than 10 minutes drive. Room was small, not clean, lots of hair in the shower, poor sheets, curtains and carpet, in fact everything was worn and tired. They clealry use geothermal water for hot water hence the very eggy smell. In other locations with geothermal water they all used normal heated water to overcome the smell, clealry a cost saving measure rahter than a eco saving measure. Breakafast was just about acceptable but only had a single 2 slice toaster for all the guests, so there was always a wait. The breakfast laid out was minimal and topped up as used. I got the impression they were trying to keep the quantiy eaten to a minimum. The only good point was it was impossible to miss of Route 1 going north. and the views over the sound were excellent. I simply dfail to understand how some reviewers can give this five stars even when it was the cheapest hotel we stayed in whilst travelling in Iceland.

Room Tip: At least choose a twin overlooking the sound
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 26 August 2013

Firstly I am gobsmacked that this hotel has received 5* ratings! Absolutely extrordinary!!! The place has the potential to be a really good hotel (being by the roadside - away from built up areas) but good - it is not. It has a depressing run down feeling to it. Very poor decoration (think dirty walls and skirting boards peeling off)
Paper thin walls
Small awkward room with uncomfortable bed
Bad exterior landscaping (kerb appeal)
Eggy smelling taps (geothermal ??)

I did think the breakfast was ok though.

I can only think the place survives through the passing tourist trade (great reviews???!!!!) and (wholly innacurate - which is unusual) mention in the Lonely Planet guide.

If I were the owner I would redecorate the whole place top to bottom - do some works outside and consider restructuring the rooms. Otherwise there will always be a stream of negative reviews that cannot be buried.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GJBWindsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 24 August 2013

Cheap but not that cheap. Clean enough. Aging and dated. Not comfortable. No tv, no working internet and no one there cared. No one at lobby past 10 pm. Breakfast was so-so at best. I won't go as far as saying it's a dump, but there are so many things wrong that it was one of only two places we didn't like in a 17 day trip to Iceland...

Room Tip: Don't go there unless it is an absolute last resort...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pixelsinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T-A
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 16 July 2013

We stayed for 1 night with a group of friends.
The hotel needs a renovation.
It's location is beautiful, right on the Fjord.
It's more a motel - our rooms doors were facing the outside.
The room was very simple with twin beds.
The breakfast good, and the breakfast room has lovely views.
There is a sitting room on the upper floor - very worn out. Mostly all the light bulbs were off.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 24 June 2013

Like said in the title: Only in case of emergency.
We stayed in this hotel because we were tiered after our trip of the day.

The rooms are:
-Noisy
-Without charm
-Lake of cleanliness

The breakfast was fine

To conclude: to expensive for what it is.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Revock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
126 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 bubbles Reviewed 12 June 2013

We were really shocked upon our arrival at this hotel, because the photographs and reviews made the hotel look much more modern and polished than we found it to be in reality. We kept thinking that we must have pulled into the wrong hotel! When we arrived, the gentleman assisting us did not seem to know who we were. Luckily, I had a paper copy of my reservation, and after quite a bit of discussion, he said he could provide us a room. We were taken to a tiny room with twin beds which was not what we had reserved. We went back and requested a different room with a double bed. We were told that nobody would be there to prepare another room for us until 6PM, but then he changed his mind and said he would himself prepare a room with a double bed for us. So at least we were given clean bedding (although I don’t know whether any other cleaning of the room took place) and we were able to check into a room about 15 minutes later. We also had a problem with loud noises from overhead, which ended about 8PM. Then it was quiet the rest of the night and we slept pretty well. Overall, the facilities were very basic and rather worn out looking, nothing like the other hotels we stayed in during our 2 weeks in Iceland. But on a good note, the views were pretty and the staff with whom we interacted were friendly. We would not choose to stay at this location again.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anameineed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Hafnarfjall

Property: Hotel Hafnarfjall
Address: Hafnarskogur, Borgarnes 311, Iceland (Formerly Hotel Bru - Bridge Hotel)
Region: Iceland > West Region > Borgarnes
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Borgarnes
Price Range (Based on Average Rates): ££
Hotel Class:1 star — Hotel Hafnarfjall 1*
Number of rooms: 16
Official Description (provided by the hotel):
Situated close to the bridge crossing Borgarfjordur bay, across the water from the town of Borgarnes Hotel Bru provides the simple comforts of home in a cozy atmosphere, a place you can sit and chat as the sun turns the bay first golden, then fiery red. Just a few hundred meters from the main road, Hotel Bru has a homey feel to it, whilst providing the facilities expected in a hotel. ... more   less 
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Also Known As:
Hotel Hafnarfjall Iceland/Borgarnes

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