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Candlewood Suites Springfield
Ranked #10 of 38 Hotels in Springfield
Certificate of Excellence
Reviewed 26 November 2013

This location of Candlewood Suites is fantastic! Everything is clean and up to date. I travel a lot for work,thus have stayed at several hotels...this just made the top of my list. Also, Billy Lester, was wonderful to work with...you can tell that he is passionate about what he does and truly cares about the patrons. Highly recommend this place!

  • Stayed: November 2013
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Thank LTStL2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 5 December 2013

Thank you very much for you comments about your recent stay LtstL2. We are glad you enjoyed your stay and we will share your comments with Billy and our team.

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Reviews (213)
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154 - 160 of 213 reviews

Reviewed 18 November 2013

When we planned a trip to Springfield for October, I was a little leery of staying overnight. Most of the Springfield hotels looked dirty, dingy, and outdated. I was hoping that the reviews for Candelwood would hold up, and they did...mostly. (The beds and pillows were terrible. That's my only big complaint.)The rooms were clean and spacious. And the staff was exceptionally professional, kind, and accommodating. There were lots of chain restaurant options close by and it was really a very short trip into downtown Springfield. All in all, I'd recommend this place to a friend, or to someone who was traveling on business through the capital. There is no breakfast though (IHOP is across the street), and you do feel like you're part of a suburban hotel stay.

Room Tip: There's no pool or breakfast. Starbucks is about 2 miles down the road.
  • Stayed: October 2013, travelled on business
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Thank Pamela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 26 November 2013

Thank you for taking the time to share your feedback regarding your last stay Pamela H. I apologize our beds and pillows were not up to standard. We are in the process of putting in new pillows and linen throughout the hotel. I am glad to hear the staff was friendly and will speak to them about your comments. Thank you very much.

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Reviewed 4 November 2013

I have been staying at the Candlewood Suites for the past few months on business, the staff is outstanding and always are so friendly. They are always so welcoming and I would never consider staying anywhere locally outside of the Candlewood Suites. Billy, Anna, Kyle, Robert the whole crew go above and beyond.... Thank you!!!!!

  • Stayed: October 2013, travelled on business
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Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 26 November 2013

Thank you for your comments about your stay and our staff Kevin C. I have passed along your feedback to the front desk and housekeeping staff and hope you will be able to stay with us again.

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Reviewed 28 October 2013

This place is absolutely beautiful, but it was out of our price range for an overnight stay. The only reason we stayed here was because the hotel where we normally stay was completely booked and the Candlewood was kind enough to reduce their prices for "overflow" guests.

Room Tip: We were on the third floor and the room was extremely nice.
  • Stayed: October 2013, travelled with family
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Thank Wayne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 26 November 2013

Thank you for your comments about your last stay Wayne P. We were happy to have you stay with us and hope to see you again soon.

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Reviewed 28 October 2013

Had a great stay, have had many stays at hotel in the past but this was the first time staying with candlewood. Great location , pet friendly , great guest service. Also appealing was the on site laundry that was complimentary. Would return and also would recommend to other family's and business travelers.

Stayed: October 2013, travelled on business
Thank Lacey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 26 November 2013

Thank you for the positive comments about your last stay Lacy S. We are glad to hear you were able to take advantage of our guest laundry and enjoyed your stay here. Thank you very much.

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Reviewed 27 October 2013 via mobile

Nothing fancy. Friendly check in. Didn't care for the lack of ice machines. The room had a refrigerator equipped with an ice maker, but that didn't help me until morning. The coffee in the room was terrible. The room was clean except for the hairs in the tub. This is why I travel with Clorox wipes.

Stayed: October 2013, travelled on business
Thank Katherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 26 November 2013

Katherine B. I am sorry to hear about your experience during your last stay here. I have spoken with our housekeeping team regarding your room cleanliness and I am sorry our coffee was not enjoyable. We hope you will give us another chance and look forward to seeing you again.

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Reviewed 24 October 2013

i have stayed at numerous other hotels in the area and this is my favorite by far. The rooms are nice. The kitchen is a wonderful perk. The room was clean and looked very inviting. The windows are large so that you can get nice sunlight in your room during the day. And they open so you can actually experience fresh air. The staff is abosolutely great. They are very nice, accomodating, helpful and friendly.

  • Stayed: October 2013, travelled on business
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Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 26 November 2013

Thank you Bill D. for your comments about your last stay. We are glad you enjoyed the room and hope you will be able to stay with us in the future.

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Additional Information about Candlewood Suites Springfield

Address: 2501 Sunrise Dr, Springfield, IL 62703-5773
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Business Hotel in Springfield
#3 Family Hotel in Springfield
#8 Romantic Hotel in Springfield
Price Range: £67 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Springfield 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
We are the newest extended stay hotel in the Springfield, Illinois area. The Candlewood Suites is just minutes away from numerous Abraham Lincoln sites including the new Lincoln Presidential Library and Museum, Lincoln's Home, Lincoln's Tomb and New Salem State Park. Other points of interest a short drive away include the Illinois State Capitol, Abraham Lincoln Capitol City Airport, Illinois State Fairgrounds, the Dana-Thomas House and Knight's Action Park. We are also centrally located to several business and government offices, medical centers, restaurants and retail shops. Consider Us Home and experience our Comforts of Home Bedding Collection. Enjoy high-speed Internet and full kitchens in spacious guest rooms for longer visits. Candlewood Suites provides free laundry facilities, unlimited access to a state-of-the-art business center, an exercise room and the Candlewood Cupboard convenience store for meals and snacks. Pets are welcome with a $100 non-refundable fee. Current shot documentation is required. A pet policy must be signed at check-in. Room cleaning is provided once every 7 days. Maximum number of people allowed per room (including children) is 2 in a room with 1 bed and 4 in a room with 2 beds. The front desk is open 24-hours a day. ... more   less 
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Also Known As:
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