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“Excellent place and value!!”

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Candlewood Suites Springfield
Ranked #10 of 38 Hotels in Springfield
Certificate of Excellence
Reviewed 8 January 2014

This was a really nice hotel. Everything was modern and clean. The attendant, Bill at the front desk was extremely nice. He even gave us batteries for our dead camera at no charge! This hotel really caters to extended stay business travelers as there is a kitchenette in the rooms. We had a great stay!

  • Stayed: January 2014, travelled with family
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1  Thank LizardQueen926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 9 January 2014

Thank for your comments regarding your last stay. We are glad you enjoyed your room and the service you recieved at the front desk. We hope to see you soon.

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Reviews (213)
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149 - 155 of 213 reviews

Reviewed 7 January 2014

I had to book a room for my daughter and her family this last weekend. Their furnace went out on the coldest weekend in local history. When I checked them in the manger on duty upgraded them to a larger room and went out of his way to make sure they had what they needed and were comfortable. They reported that everyone at the hotel was helpful and courteous. This is a newer hotel and the room was clean in great shape.

  • Stayed: January 2014, travelled with family
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1  Thank tklasinski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 9 January 2014

Thank you tklasinski for your recent review of our property. We are glad we were able to accomodate your daughter and her family during their stay. We have shared your comments with our entire staff and hope they will be able to stay with us again.

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Reviewed 10 December 2013

Very nice. I travel a lot. Feel right at home here. The staff is great. Robert checked me in on the phone when I arrived my room was ready to go no waiting. Robert made my check in a breeze will definitely be back.

  • Stayed: December 2013
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1  Thank johnboy2382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 9 January 2014

Thank you Johnboy2382 for your review of your last stay. We appreciate your positive feedback and we have shared your comments with Robert regarding your check-in experience. We hope you will be able to stay with us again in the future.

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Reviewed 1 December 2013

We always try to stay at Candlewood Suites when we travel to visit family. This particular day we had a long day's travel and had to cancel one reservation and make another one.

Kyle was very helpful and got us checked in quickly..

We had a great night's sleep!

Stayed: November 2013, travelled with family
1  Thank Labluvr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 5 December 2013

Than you for taking the time to review our property about your last stay Labluvr1. We are glad Kyle was able to assist you with your reservations. We will be sure to pass along your feedback to him and hope you will be able to stay with us again in the future.

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Reviewed 28 November 2013

Friendly & Knowledgeable front desk manager, close to eateries, shopping mall, clean facility, clean & quiet room, kept-up to the snuff, has fitness on site, internet with printer. A terrific Candlewood.

  • Stayed: November 2013, travelled as a couple
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Thank Yongie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 5 December 2013

Thank you for the positive review about your last stay Yongie. I am glad you enjoyed your room along with the location of our hotel. I will also make sure our front desk manager is aware of your positive comments about her. We hope you will be able to stay with us again soon.

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Reviewed 26 November 2013

This location of Candlewood Suites is fantastic! Everything is clean and up to date. I travel a lot for work,thus have stayed at several hotels...this just made the top of my list. Also, Billy Lester, was wonderful to work with...you can tell that he is passionate about what he does and truly cares about the patrons. Highly recommend this place!

  • Stayed: November 2013
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Thank LTStL2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 5 December 2013

Thank you very much for you comments about your recent stay LtstL2. We are glad you enjoyed your stay and we will share your comments with Billy and our team.

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Reviewed 18 November 2013

When we planned a trip to Springfield for October, I was a little leery of staying overnight. Most of the Springfield hotels looked dirty, dingy, and outdated. I was hoping that the reviews for Candelwood would hold up, and they did...mostly. (The beds and pillows were terrible. That's my only big complaint.)The rooms were clean and spacious. And the staff was exceptionally professional, kind, and accommodating. There were lots of chain restaurant options close by and it was really a very short trip into downtown Springfield. All in all, I'd recommend this place to a friend, or to someone who was traveling on business through the capital. There is no breakfast though (IHOP is across the street), and you do feel like you're part of a suburban hotel stay.

Room Tip: There's no pool or breakfast. Starbucks is about 2 miles down the road.
  • Stayed: October 2013, travelled on business
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Thank Pamela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this reviewResponded 26 November 2013

Thank you for taking the time to share your feedback regarding your last stay Pamela H. I apologize our beds and pillows were not up to standard. We are in the process of putting in new pillows and linen throughout the hotel. I am glad to hear the staff was friendly and will speak to them about your comments. Thank you very much.

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Additional Information about Candlewood Suites Springfield

Address: 2501 Sunrise Dr, Springfield, IL 62703-5773
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Business Hotel in Springfield
#3 Family Hotel in Springfield
#8 Romantic Hotel in Springfield
Price Range: £67 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Springfield 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
We are the newest extended stay hotel in the Springfield, Illinois area. The Candlewood Suites is just minutes away from numerous Abraham Lincoln sites including the new Lincoln Presidential Library and Museum, Lincoln's Home, Lincoln's Tomb and New Salem State Park. Other points of interest a short drive away include the Illinois State Capitol, Abraham Lincoln Capitol City Airport, Illinois State Fairgrounds, the Dana-Thomas House and Knight's Action Park. We are also centrally located to several business and government offices, medical centers, restaurants and retail shops. Consider Us Home and experience our Comforts of Home Bedding Collection. Enjoy high-speed Internet and full kitchens in spacious guest rooms for longer visits. Candlewood Suites provides free laundry facilities, unlimited access to a state-of-the-art business center, an exercise room and the Candlewood Cupboard convenience store for meals and snacks. Pets are welcome with a $100 non-refundable fee. Current shot documentation is required. A pet policy must be signed at check-in. Room cleaning is provided once every 7 days. Maximum number of people allowed per room (including children) is 2 in a room with 1 bed and 4 in a room with 2 beds. The front desk is open 24-hours a day. ... more   less 
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Also Known As:
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