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“A pleasant surprise”

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Candlewood Suites Springfield
Ranked #11 of 38 Hotels in Springfield
Certificate of Excellence
Chicago, Illinois
1 review
“A pleasant surprise”
Reviewed 26 February 2014

I was flown in on someone else's dime, not really expecting much more than a place to hang my hat. To my surprise, the room was quite nice and well situated with amenities-- including a full kitchen (as well as a full-sized refrigerator). Though I could not imagine spending enough time in my room to need a dishwasher, it had one. Obviously, this was a suite and was set up for extended stay guests, but it was nice for a typical hotel guest nevertheless.

There were tea bags available in a public sort of pantry/honor bar area as well as a small selection of DVDs, snacks, and sundries. The fitness room also looked adequate, though I never used it.

I would like to add that the laundry detergent was not the weapons-grade irritant used in most hotels that plays havok with my sensitive skin. Thank you to Candlewood for not giving me a rash as so many "multi-star" hotels have.

The usual boiler plate of wonderful staff and other pleasantries goes here. (It's true, but I don't feel like rattling on about it)

I recommend it if you find yourself in Springfield.

Room Tip: I was near the elevator and could hear foot traffic. It might be best for those who need quiet to c...
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank B A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review, 28 February 2014
Thank you very much B.A. for taking the time to leave us a positive review. We were glad to hear you enjoyed your room and that our linen was comftorable for you. Please do not hesitate to book a room with us if you are ever in town again. Thank you
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208 reviews from our community

Traveller rating
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    16
    5
    2
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Tallahassee, Florida
1 review
Reviewed 16 February 2014

I recently moved to Springfield, Illinois with my family, which included a cat and a German Shepard. We were here for 2 weeks. The staff was so helpful, friendly and always pleasant. My kids would get cabin fever and run around the hotel, and the staff here were always nice to them. My daughter volunteered to help shovel some snow, which she got paid with a popsicle for her and her brother.
The laundry room and fitness center was clean and up to date with nice equipment.
Our room was clean and included a nice fridge, small stove, microwave and plenty of pantry space.
Overall, I would highly recommend this hotel. We had a very pleasant stay and enjoyed our time there.

  • Stayed February 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paige H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review, 28 February 2014
Thank you Paige for taking the time to review your recent stay. We are glad to hear you were able to take advantage of all our amenities and found the staff to be pleasant. If you ever need a room again in Springfield we hope you will stay with us.
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Lafayette, Indiana
1 review
Reviewed 6 February 2014

The rooms were very spacious and cozy. The staff was friendly and helpful; they even helped us arrange a pizza party for our large crowd staying at the hotel. We've already booked rooms there for next year!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank StJames800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review, 11 February 2014
Thank you Stjames 800 for your recent comments about your last stay. We were glad to hear you enjoyed your room during your visit and that the staff was able to help you with your dinner. We are looking forward to seeing you next year.
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Bowling Green, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 January 2014

We stayed in Springfield while visiting relatives and used IHG points for this hotel. Robert, at the front desk, was wonderful! He was so friendly, polite and professional as he helped us deal with the main IHG office to deal with the points issue. The hotel is very clean and well-maintained. We had a wonderful stay.

  • Stayed January 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Pam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Public Relations Manager at Candlewood Suites Springfield, responded to this review, 11 February 2014
Thank you Pam C for taking the time to review our property regarding your last stay. We are glad you enjoyed your stay here and we will make sure to pass along your comments to Robert at the front desk. We hope you will be able to stay with us again during your next trip to Springfield. Thanks again
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Shorewood, Minnesota
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 January 2014

Due to a family emergency we quickly needed a place to stay in Springfield IL. I called around and the staff at the Candlewood Suites was very accommodating and polite. After speaking with them, I decided to book our stay. We were there 5 days and 4 nights. We also booked for our extended family and they were delighted with their stay as well.
Lovely small store located near the lobby with non perishables, perishables and frozen items to buy. Treats too. The laundry was free (wow), you just had to bring your own detergent. Laundry soap pods available in the store for $1.
We all used the workout room and it was neat and clean.
The rooms were spacious with a nice size furnished kitchen.
My only complaint would be, we would have liked a complimentary breakfast but there was an IHop a block away. The kids would have liked a pool.
It was a wonderful experience and I would stay there again.

Room Tip: We were on the 4th floor-very quiet.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barb C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review, 20 January 2014
Thank you Barb c for the recent review you submitted. We are glad your family was able to take advantage of our free guest laundry and cupboard. We do have passes to a local fit club if your children would like to go swimming during any future stays. Thank you again for your positive feedback.
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Griffith, Indiana
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 January 2014

This was a really nice hotel. Everything was modern and clean. The attendant, Bill at the front desk was extremely nice. He even gave us batteries for our dead camera at no charge! This hotel really caters to extended stay business travelers as there is a kitchenette in the rooms. We had a great stay!

  • Stayed January 2014, travelled with family
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Helpful?
1 Thank LizardQueen926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this review, 9 January 2014
Thank for your comments regarding your last stay. We are glad you enjoyed your room and the service you recieved at the front desk. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Illinois
Level 5 Contributor
89 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 January 2014

I had to book a room for my daughter and her family this last weekend. Their furnace went out on the coldest weekend in local history. When I checked them in the manger on duty upgraded them to a larger room and went out of his way to make sure they had what they needed and were comfortable. They reported that everyone at the hotel was helpful and courteous. This is a newer hotel and the room was clean in great shape.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tklasinski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this review, 9 January 2014
Thank you tklasinski for your recent review of our property. We are glad we were able to accomodate your daughter and her family during their stay. We have shared your comments with our entire staff and hope they will be able to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Springfield

Property: Candlewood Suites Springfield
Address: 2501 Sunrise Dr, Springfield, IL 62703-5773
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Business Hotel in Springfield
#3 Family Hotel in Springfield
#8 Romantic Hotel in Springfield
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Candlewood Suites Springfield 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
We are the newest extended stay hotel in the Springfield, Illinois area. The Candlewood Suites is just minutes away from numerous Abraham Lincoln sites including the new Lincoln Presidential Library and Museum, Lincoln's Home, Lincoln's Tomb and New Salem State Park. Other points of interest a short drive away include the Illinois State Capitol, Abraham Lincoln Capitol City Airport, Illinois State Fairgrounds, the Dana-Thomas House and Knight's Action Park. We are also centrally located to several business and government offices, medical centers, restaurants and retail shops. Consider Us Home and experience our Comforts of Home Bedding Collection. Enjoy high-speed Internet and full kitchens in spacious guest rooms for longer visits. Candlewood Suites provides free laundry facilities, unlimited access to a state-of-the-art business center, an exercise room and the Candlewood Cupboard convenience store for meals and snacks. Pets are welcome with a $100 non-refundable fee. Current shot documentation is required. A pet policy must be signed at check-in. Room cleaning is provided once every 7 days. Maximum number of people allowed per room (including children) is 2 in a room with 1 bed and 4 in a room with 2 beds. The front desk is open 24-hours a day. ... more   less 
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Also Known As:
Candlewood Suites Springfield Hotel Springfield

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