My husband and I went to Springfield to be with my father in law during his heart surgery at Memorial Hospital. This hotel is located across the street which really drew us to it. Awful! No hot water in the morning to shower. And not just that but a horrible attitude from the front desk person who did not offer an answer to the problem or any information. I was actually told to go back to my room or leave! I went back to the hotel to speak to the manager later in the day and was given the same attitude! I would have rather slept in a tent in 20 degree weather in the parking lot than deal with such rude people.
I am in the travel industry and I know that if I treated my clients in this manner, I would deserve to be out of business.
I would not suggest anyone to stay at this hotel. It should actually be shut down.
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- Also Known As:
- Homestyle Inn And Suites
- Homestyle Hotel Springfield