We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Residence Inn Springfield South
If you like this hotel, you might also be interested in
US$112
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$105
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$84
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$79
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$63
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$107
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$101
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
State House Inn(Springfield)
US$116
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$110
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Motel 6 Springfield(Springfield)(Great Value!)
US$56
Booking.com
View Deal
  • Free Parking
  • Pool
US$91
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$85
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Fairfield Inn Springfield(Springfield)
US$95
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$89
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$137
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$128
Booking.com
View Deal
  • Free Wifi
  • Pool
Courtyard Springfield(Springfield)
US$100
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (294)
Filter reviews
294 results
Traveller rating
236
42
5
4
7
Traveller type
Time of year
LanguageAll languages
236
42
5
4
7
Show reviews that mention
All reviewsfire pittwo bedroom suitefull kitchenmarriott propertiesan extended staybreakfast crewwafflespull out sofagreat place to stayfresh fruitsmokey bonesred lobsterhome away from homeextra towelsgreat poolcold cerealsausage
FilterAll languages
Updating list...
229 - 234 of 294 reviews
Reviewed 8 May 2013

We stayed at this Residence Inn when they first opened last June. It was our grandson's birthday and everyone was so friendly! They even gave Baden a birthday gift and cake! We stayed again with friends last weekend and everyone remembered us. This time our friends brought their 14 month old yellow lab service dog in training. Once again, everyone was so friendly and kind. The Inn is extremely clean, the pool is salt water and the breakfasts were delicious. We will let anyone that is traveling to Springfield know about this great place to stay.

  • Stayed: April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kitchard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this reviewResponded 9 May 2013

We welcome you back once again. We are so pleased to know that the good customer service you received on your first stay continued to be so on your return. We appreciagte your taking time to express the good customer service that you received. We continually strive to make our guests feel right at home and leave with a memorable feeling. Once again, thanks so much for taking the time to let us know that we are doing our job! Have a wonderful day and should you plan future travels, we hope that you will choose to "once again" come and see us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2013

We decided to do a quick trip over Spring Break to Springfield with our 4 kids- ages 8, 5, 5 and 2 (we live in Evanston, just north of Chicago). I had never been to Springfield before and I was quite surprised. We stayed at the Residence Inn and had a great experience! From the little bath toys when we checked in for the kids, to the clean pool with tons of pool towels to the comfortable 2 bedroom guest rooms with kitchen and complementary breakfast it was great. The rooms and hall were surprisingly quiet, and the staff couldn't have been nicer and more helpful. We had a great trip and will certainly be back! Thanks Marriott!

Room Tip: We were in a corner and it was perfect. With 4 kids under 8, it was the best location for us. I would say that if an adult is planning on sleeping on the sofa bed, it is a typical sofa bed and not comfortable at all, much better for kids who's backs aren't as 'aged'.
  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Angelique K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this reviewResponded 9 May 2013

Thank you so much for your quick reply to the questionaire. Know that we appreciate your kind remarks. We continue to strive for good customer service. Comments such as yours helps us realize that we are the right track and continue to do so. We hope that in your next travel plans, that you will, once again, choose Residence Inn as one of your stopping points and allow us to once again, make your stay pleasureable and memorable. Again thanks not only for being here with us, but for your kind and thoughtful remarks!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2013

We stayed three nights at this location. It appears to be a fairly new hotel. Our only unfavorable comment is that the bathroom in the studio room was pretty small. There are several other hotels and a few restaurants in this area.

  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HooHokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this reviewResponded 6 May 2013

Thank you for taking time to respond to the questionaire. We appreciate knowing that you enjoyed your stay. Unfortunately, at this time we can't do anything about the small bathroom area, however, your comment will certainly help in the future planning of rooms. We hope that in your future travel plans that you will come to see us again and allow us to make your return stay enjoyable and comfortable. We appreciate having you with us! Have a wonderful day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2013

This is an excellent choice for a hotel if you're staying in Springfield. The hotel is updated, beds are comfortable and the staff is friendly and does their best to accommodate you. We had a two-bedroom suite (for a fair price). While we didn't use it the common area had a full kitchen with stainless steel appliances and granite counters (granite in bathroom areas as well). They also have a breakfast AND a dinner that is served complimentary. The pool is a salt-water pool, basketball area (very nice, but smaller court)...this is set up for extended stay for the business warrior. I wouldn't hesitate to stay here again.

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jad16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this reviewResponded 4 May 2013

Thank you for taking the time to respond to the questionaire! Know that we appreciate your kind remarks and to know that you would choose again to come to Residence Inn. We continue to strive for good customer service and it's comments like yours that keeps us on track of our goal. We hope that in your next planned travels, you will come and see us again and allow us once again to make your stay comfortable, accommodating and memorable.
Have a wonderful day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2013

I'm a long term Marriott platinum member and have been staying in this hotel with my wife and one year old daughter during weekend visits to see our family. Whenever we stay in this hotel, we feel right at home.

My most positive experience is the customer service in the front office as they seem to go above and beyond the call of duty to make sure we have a pleasant experience. All the staffs I met are great and in particular Cathy Armstrong, Darin Dame and Mark Vanhala are certainly outstanding. They are always friendly, warm, courteous and beyond excellence.

The room is clean, comfortable and has a great décor with a fully equipped kitchen. I believe the hotel has studio, 1 and 2 bed room suites. There is a really nice indoor and outdoor area good for social gathering. They also have a nice pool, hot tub and a basket ball court. The hotel offer an hearty breakfast and is in a great location with several restaurants around.

My only concern is, this hotel offers only studio for a reward night and upgrading to 1 bed room suite is extremely difficult. I feel the studio is small for my family and would appreciate at least an 1 bed room suite.

We live in Chicago and have a need to visit Springfield several times during this year and will definitely stay here. I will also recommend this place to my friends and family.

Thanks again to the hotel staffs.

Naren & Deanna Gunaseelan

Room Tip: Ask to be at the opposite end of basketball court.
  • Stayed: March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Naren G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this reviewResponded 1 May 2013

Thank you for taking time to respond to the questionnaire. Know that we appreciate your comments. It's comments such as yours that helps us tocontinue to strive for good customer service and help make the guest feel as welcomed and comfortable as possible. Your response will be passed on to the others you mentioned in your note.

We do apologize for the disturbance of the basketball area. Please know that we took your suggestion to heart and have now implemented a time frame in which the basketball court csn be used. We appreciate your bringing this to out attention. We constantlhy strive to make our guests visit pleasant and memorable. We hope that in your future planning, should you travel our way, you will choose to once again stay with us here at Residence Inn and allow us once again make you feel "at home"!

Have a wonderful day and once again, thanks so much for taking time to help us with our continuous efforts in "Good Customer Service"!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews