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“Nice place!”

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Residence Inn Springfield South
Ranked #11 of 38 Hotels in Springfield
Certificate of Excellence
Illinois City, Illinois
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice place!”
Reviewed 30 April 2014 via mobile

The Residence Inn is a new hotel. The staff are friendly and helpful. The room was clean, modern and pleasantly decorated. It had everything and more for a night stay or an extended stay. I would highly recommend the Residence Inn for solo travelers or families. Hopefully, management will maintain the hotel at this level even when it is no longer new. Thanks for a good stay.

Stayed April 2014, travelled solo
Helpful?
Thank EWNLG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this review, 1 May 2014
Thank you for taking time to go on line and share your kind thoughts and words. It always pleases us to know that guests enjoyed their stay here at Residence Inn. We were even more pleased that you found our staff to be friendly and helpful. Good customer service is one of our main goals and we continually make it one of our main priorities. Your comments help us to realize that we are doing our job. We appreciate your kind words and hope that when you start to make your future trip, and if passing through our area, you will once again choose to stay here at Residence Inn so we can once again have the opportunity to make your stay comfortable and more importantly, memorable.
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262 reviews from our community

Traveller rating
    210
    37
    5
    3
    7
See reviews for
101
54
8
58
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Avon, Indiana, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 April 2014

Even if you're just planning a short stay in Springfield to take in the Lincoln history, this Residence Inn is the place to stay! First, the staff is friendly and helpful. The rooms are clean and comfortable. There's a saltwater pool! It's within about 10 minutes of downtown where the Lincoln home and museum are, and close to an iconic Rt. 66 diner, too. We loved our stay!

Room Tip: We asked for a room on the top floor at the end of the hall where there's less foot-traffic beca...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mimi_Cookies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this review, 26 April 2014
Thank you so much for taking time to go on line and sharing your feelings and thoughts about your stay here at Residence Inn. Sounds like you really enjoyed your stay and all that came with it. We are always happy to receive comments such as yours. We take pride in good customer service and comments such as yours allow us to appreciate the fact that we are performing our job. It is our hope that when you are organizing your next travel plan, and if in the area, you will choose to stay with us and once again receive the same welcoming feeling! At this time all of us here at Residence Inn wish you a safe and happy summer!
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Michigan
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 April 2014

The staff at the front desk and in the breakfast room/lobby were very friendly and accommodating! They provided helpful advice on where to eat and what to see in the area. Great mid-week (T-Th) light dinner and beverages available. The breakfast every morning was varied and plentiful...one of the best we've experienced. The indoor pool area was clean and nice, along with the fitness room. Note to those with sensitive skin: The hotel uses a saline treatment instead of chlorine or bromine in the pool. Our 2-bedroom suite on the fourth floor was very quiet and had an up-to-date kitchen with full size appliances. The beds were very comfortable! We would definitely recommend this to anyone travelling in Springfield!

Room Tip: Higher floors are very quiet.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Warrens4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this review, 16 April 2014
Thank you for taking the time to go on line and share your thoughts and feelings about your stay here at Residence Inn. We were so happy and pleased to know that you enjoyed your stay and that you were made to feel welcomed and comfortable. We always take pride in good Customer Service and after we receive comments such as yours, it makes us happy to know that we are doing our job. Customer Service never ends and we strive to make better improvements. It is our hope that in your next travel plans that you will once again choose to stay here at Residence in and continue your warm comfortable feeling! On behalf of the staff and me, we all join in wishing you a Happy Easter!
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Melrose, Massachusetts
Level 4 Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 April 2014

It's clean, the rooms are updated, the staff is very friendly and responsive. I love the new design where the bathroom is between the bedroom and the living room, so if someone is on the pullout in the living room (or in a crib, in our case) neither party has to walk through the other's room to get there. The pool area was very hectic and crowded on the Saturday night we were there, with lots of families. Breakfast food was fine, standard Residence Inn, but again with very nice staff.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank icecat77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this review, 8 April 2014
Thank you for going on line and sharing your thoughts and feelings while you stayed here at Residence Inn. We appreciate your taking time to do this to let us know how we are doing. Good Customer Service in one of our continuous chief goals and when we receive thoughts such as yours, we know we are heading in the right direction. It makes us happy that you were pleased with your stay and found comfort with your room. It is our hope that in your next travel plans, that, should you be going through our area that you will once again choose to stay with us. Again, thanks so much for letting us know how much you enjoyed your stay. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 April 2014 via mobile

Unfortunately we only stayed one night! There was a lift for the hot tub, a spacious handicapped room and a fabulous breakfast. The only complaint we had was that the bed was too high for someone making a transfer from a wheelchair. A platform bed would have been better.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wcb1126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this review, 4 April 2014
Thank you for going on line and allowing us to know how your stay was here at Residence Inn. We are happy to know that your stay was comfortable. Customer Service is one of our chief goals and comments such as yours only verifies that we are doing our job. We appreciate your bringing to our attention the height of the bed. We are checking into this. We certainly apologize for the inconvenience it may have caused and hope that this will not cause hesitation in coming to be with us again. We enjoyed your being here and look forward to your return.
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Alton, Il
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 March 2014 via mobile

Front desk staff was outstanding! This hotel breakfast is probably one of the best "included" ones I've ever had. The breakfast room staff was friendly and particular about the taste and service of their breakfast! Our room was very clean, fresh and inviting! This will be our hotel of choice for our frequent trips to Springfield! Hats off to the hotel staff here at the Residence inn!

Stayed March 2014, travelled with family
Helpful?
Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this review, 1 April 2014
We all join in thanking you for sharing your kind words and thoughts pertaining to your stay here at Residence Inn. It pleases us greatly to know that you enjoyed your stay and that you found everything to your satisfaction. Making our guests happy and comfortable is our chief goal in Customer Service and comments such as yours helps us to realize we are doing our job. It is our hope that in your next travel plans that you will once again visit us and receive the same warm welcome! Thanks again for your kind words and compliments. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lafayette, Indiana
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 March 2014

This was a very nice stop en route to St. Louis. The hotel appears to be the nicest Springfield has to offer. There weren't any high-end lodging options in the area, but quite a few nicer mid-range properties. This Marriott was absolutely fabulous and even felt a touch luxurious. CLEANLINESS seemed a top priority. Not a blemish anywhere. Smelled great also! Loved the large bathroom area. The housekeeping crew deserves to be noticed for such a fine job. We could definitely tell they cared about keeping this hotel looking sparkling new. We only stayed for a single night but could have stayed the entire week had we not had reservations at The Hyatt St. Louis. Bed was comfy and we loved the feel of the ruffled top sheet. Great sleeping. Would most definitely stay again if in the area.
Travel tip: Scheels is a FANTASTIC store in the area if you have athletic teenagers! It is like an oversized Dick's Sporting Goods with an amusement ride and fudge shop inside. Best store we have ever encountered on a vacation. We might actually come back just for a weekend of shopping.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SheTravelsSheWrites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this review, 29 March 2014
Thank you so much for going on line to share your thoughts, feelings and such kind remarks. We are so pleased that you enjoyed your stay and that you found everything satisfactory! Customer Service is important to us and we continue to keep that as a priority. It is our hope that in your next travel plans that it will bring you our way so you can stay with us once again and enjoy the same hospitality. Once again, we all join in thanking you for taking time to share your thoughts and feelings with not only us, but for the many who visit trip advisor. Have a wonderful day!
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Additional Information about Residence Inn Springfield South

Property: Residence Inn Springfield South
Address: 2915 E Stanford Ave, Springfield, IL 62703-7308
Region: United States > Illinois > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 38 Hotels in Springfield
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Springfield South 3*
Number of rooms: 108
Reservation Options:
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