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“A great place, very reasonable, close to town, nice people.”

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BEST WESTERN Clearlake Plaza
Ranked #14 of 38 Hotels in Springfield
Certificate of Excellence
New York, NY
Level Contributor
424 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
“A great place, very reasonable, close to town, nice people.”
4 of 5 bubbles Reviewed 1 April 2014

After a lot of looking around, we found this hotel in Springfield Illinois, which takes pets.
Like a lot of chain motels, this one was very reasonable and had a low pet fee. Unlike a lot of motels, this place had a large indoor pool, and very helpful desk staff. Well located off a busy road, the motel is close to a good mall, town, and a great dog run where our aggressive poodle had to be escorted from the premises after being set upon by a shepherd, who was attacked by our boy.
The bed was very comfortable and the room air conditioner and heater worked well. I would recommend this place to anyone.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review, 3 April 2014
Dear guest,
Thanks for sharing your feedback with us. Our gal is to provide excellent service.
I am very happy to hear that you enjoyed your stay with us.
We look forward to your future stays with us.
Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

204 reviews from our community

Traveller rating
    82
    75
    36
    5
    6
See reviews for
64
75
12
25
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Palatine, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 March 2014

Easy access from I-72 . Good location for food options. Clean rooms. Front desk staff was friendly and efficient. Breakfast was good but eating area was limited is seating options. Overall this hotel was a good choice.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Stuart P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review, 31 March 2014
Dear guest,
We really appreciate the fact that you chose to stay at our hotel & are so pleased to hear that you enjoyed your stay. Part of our mission is to be always clean & genuinely friendly.
We look forward to having you as a guest in our hotel again soon.
Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rantoul, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 March 2014

Great place. Very Clean!! The rooms were very comfortable. The employees were helpful. Pool area clean. The outside is deceiving to what you get on the inside....don't let it fool you. Close to I55 and I72.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Rick and Pam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review, 30 March 2014
Dear guest,
Thank you for your wonderful review. First of all thank you for choosing Best western Clearlake plaza. Part of our mission is to be always clean & genuinely friendly I am glad we were able to accomplish that for you.
we hope to see you again soon. Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis
2 reviews
3 of 5 bubbles Reviewed 27 March 2014

Though the room was dated in decor, the customer service here was outstanding! Always making sure that my family and I were comfortable. The breakfast had many items to choose from which pleased my family since we have different tastes in what we want to eat. The kids really enjoyed the pool, and had a blast swimming in it!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review, 30 March 2014
Dear guest,
Thank you for sharing your feedback with us. Our goal is to provide excellent service & a clean hotel. I am happy to hear that you enjoyed your stay & we look forward to your future stays with us.
thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spring Grove, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 16 March 2014

This hotel was chosen for its handy location near Hy 55 as we travelled back to MN from Florida and wanted to stop to see the Lincoln Museum, home, library, and tomb in Springfield. While the hotel neighborhood and lobby were only average, our room was very nice, clean, spacious, and comfortable. It was a challenge finding a restaurant to our liking nearby so that was not handy. But our convenient drive into downtown Springfield the next morning to see the historical Lincoln features was easy and we were very glad that we had taken the time to stay in Springfield and visit the Lincoln sites.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review, 19 March 2014
Dear guest,
Thank you for your kind review. Part of our mission is to be always clean & genuinely friendly.
We have 2 excellent restaurants near by Chesapeake is seafood house but they also do steaks & chicken, other restaurant is Mario's which is an Italian awesome food. We have recommend to our guest these 2 restaurants & they have been very happy with them.
We look forward to your future stays with us.
Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 15 March 2014

The motel is older, but it is clean and more than adequate. Our non-smoking room smelled like it had been smoked in but that some fragrance had been used to try to cover it up. The breakfast was good including french toast, bacon and sausage as well as cereal, rolls, yougurt, etc.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 727kaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review, 16 March 2014
Dear guest,
Thank you for sharing your feedback with us. Our goal is to provide excellent service & clean hotel.
I am very happy to here that you enjoyed our breakfast. We look forward to your future stays with us. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
murphysboro, United States
1 review
4 of 5 bubbles Reviewed 14 March 2014

Helpful service staff at front desk was very friendly and helped us to find a restaurant for dinner. Breakfast was of average quality with nothing exceptional. Our overall stay was pleasant with no complaints.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review, 16 March 2014
Dear guest,
Thank you for your wonderful review thank you for choosing Best western Clearlake plaza.
Part of our mission is to be always clean & genuinely friendly I am glad we were able to accomplish that for you. We hope to see you again real soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Clearlake Plaza

Property: BEST WESTERN Clearlake Plaza
Address: 3440 E Clear Lake Ave, Springfield, IL 62702-6210
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Springfield
#13 Family Hotel in Springfield
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Clearlake Plaza 2.5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Best Western Springfield
Springfield Best Western

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