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“The kids love the pool”

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Hilton Garden Inn Springfield
Ranked #6 of 38 Hotels in Springfield
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The kids love the pool”
Reviewed 23 July 2014

We moved away from Spfd a few years ago, and we now use the Garden Inn as our home-away-from home when we visit, so the kids can host a play date with their local friends. They like the pool and snack area. I like the comfortable bed and having a frig. We all like the breakfast buffet. We tried several hotels in the area, and after staying here, we stopped using any other hotel in Spfd.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KATJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this review, 25 July 2014
We are pleased to hear that you enjoy your stay with us! We appreciate your patronage and look forward to seeing you and your family again soon. Thank you for choosing the Hilton Garden Inn!
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726 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Cottage Grove, Wisconsin
Level 6 Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 July 2014

This is a nice clean hotel located in a good spot near the interstate and close to restaurants. Only minor complaints are that I asked for a visitor guide to the area and they did not have any. I did not see any cookies out in the evenings as they claim to have. I was also disappointed that they charge for breakfast. Many hotels at this price point will include breakfast for free. Overall, no major complaints, it was newer and kept up well

  • Stayed May 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank allaboutthefamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this review, 25 July 2014
Thank you for your feedback. We do apologize that breakfast is not complimentary, but we have a restaurant unlike a lot of hotels with a chef that makes eggs to order, omelettes, french toast, pancakes and many other items. We do have a bed and breakfast package which gets you breakfast at a discounted rate. We hope this doesn't deter you from staying with us again. We would love to have you stay with us again!
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Glen Ellyn, Illinois
1 review
Reviewed 18 July 2014

Tiara and housekeeping were very helpful when I lost my phone recharger - especially Tiara.. All of the staff were very hardworking and polite. The rooms were spotless and had modern furniture. The office accessories were great. I would definitely come back to this lovely hotel!

Room Tip: This is right off the expressway. Be careful when exiting to go up north when you leave - follow th...
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Stayed July 2014, travelled with friends
Helpful?
Thank 166Carol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISpringfieldIL, Other at Hilton Garden Inn Springfield, responded to this review, 19 July 2014
Thank you for your kind words about our front desk staff and housekeeping. We’ll make sure to pass your kind words on to them. All of our staff takes great pride in providing a wonderful experience for all of our guests. We hope that you come visit us soon so we can impress you all over again.
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Noblesville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014

This hotel was immaculate, the room was very nice and the bed was comfortable with plenty of pillows and high-end bedding. The staff were very friendly and helpful and the breakfast buffet far exceeded any other I have experienced. Best sausage gravy I have had in any restaurant.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISpringfieldIL, Other at Hilton Garden Inn Springfield, responded to this review, 18 July 2014
Mark C,
Thank you for taking the time to comment on your recent stay at our hotel. We are very glad that you enjoyed your stay with us and found the hotel up to your high standards. I have to admit that I am very partial to the sausage gravy myself; anytime I have breakfast here (which is very often) I have the sausage gravy. The Executive Chef takes great care in making sure all the food that is put out for the guests is of top quality. We hope the next time you swing around Springfield IL, you’ll stop by and see us again soon.
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Ceresco, United States
1 review
Reviewed 10 July 2014

I loved the place, but when you pay this much for a room, I would think the breakfast would be complimentary. Also, they were out of top shelf after dinner liqueurs. Other than that, it was quiet, clean and everything else you would expect

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank E. Jean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this review, 13 July 2014
Thank you for your feedback. Unfortunately, we do not have a complimentary breakfast. We have a full service restaurant where you can order eggs to order, omelettes, french toast, pancakes and many other items that are not part of a complimentary breakfast. We do have a bed and breakfast package that includes breakfast. You wouldn't be disappointed with the breakfast that we serve. Also, we don't carry every liquor on the market, but have a wide range of products to choose from. Give us some suggestions on something you would like at the bar and we will take any suggestions into consideration. Thank you for choosing the Hilton Garden Inn.
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Minneapolis, Minnesota, USA
Level 3 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 July 2014

We were in town to visit the Lincoln Presidential Museum and other historic sites. The hotel is right off I-55 and convenient to the sites we wished to visit. Our room was clean and comfortable, and we heard little traffic noise. The Keurig coffeemaker was a nice plus, as was the comfy chair and ottoman in our king bed room. The water pressure could have been better. The lobby was attractive, free coffee and other hot beverages were available each morning, and fresh cookies were set out in the afternoon.

Room Tip: Ask for a room away from the elevator so you don't hear its bell.
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank where2nxtpj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this review, 13 July 2014
Thank you for taking the time to give us feedback on your recent stay. We are pleased that you enjoyed your visit in Springfield. We are even more elated that you enjoyed your hotel room. We do apologize for the water pressure and will work to get that fixed. We hope that you will find your way back to visit us again in the future. Thank you for choosing the Hilton Garden Inn!
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Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 July 2014 via mobile

In town to visit the Lincoln Presidential Library and all things Lincoln so we didn't spend much time at hotel. Room was quiet -we were on 4th floor facing freeway. McDonald's is conveniently located across the street for a quick breakfast. Keurig coffee makers are a big plus. However, I like real 1/2 & 1/2, not the fake stuff. It would be nice if you had the real cream downstairs and guests can bring it up and put in room fridge for am. Otherwise, we were very happy with our stay--employees were very nice and helped is get around to everything we wanted to see.

Stayed July 2014
Helpful?
Thank mmdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this review, 9 July 2014
Thank you for your feeback on your recent stay with us. We try to make sure every guest is happy and satisfied throughout their stay. We do apologize that half and half was not available for you. Our staff is very accomodating and would be happy to see if we have more of an item for you. We are glad you enjoyed visiting the Lincoln sites and hope that they will bring you back to the area again. We look forward to seeing you again. Once again, thank you for your feedback and for staying with us at the Hilton Garden Inn- Springfield!
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Additional Information about Hilton Garden Inn Springfield

Property: Hilton Garden Inn Springfield
Address: 3100 S. Dirksen Parkway, Springfield, IL 62703
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 117
Official Description (provided by the hotel):
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important. YOU! ... more   less 
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn

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