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President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel
Ranked #5 of 38 Hotels in Springfield
Certificate of Excellence
Twin Falls, Idaho
Level 6 Contributor
127 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Clean, comfy, friendly”
Reviewed 20 January 2014 via mobile

I spent several days here while at a conference. The room was clean and well-appointed, and the staff were helpful and friendly. Good location within walking distance of good bars, restaurants and attractions. The only drawback is that the $100/night room doesn't include any parking ($7/day) or breakfast ($9-11 buffet in the restaurant), though it does include in-room wifi.

Stayed January 2014, travelled on business
Helpful?
Thank windstarID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiceBogdanovich, Public Relations Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 21 January 2014
Windstar ID,

Thank you for writing a review on your recent stay at the President Abraham Lincoln Springfield-a DoubleTree by Hilton. I am glad to hear that you were very satisfied with your stay at our hotel and were able to take advantage of the location. We hope to welcome you in the near future when your travels bring you to Springfield.

Sincerely,
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1,093 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
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English first
Chicago, United States
1 review
Reviewed 17 January 2014

Very nice place and the front desk staff is wonderful. I did not have any other experiences with staff. The only small criticism I have is the television. The guide is slow and the remote was not responsive. Small thing but an evening's worth of annoyance is, well, annoying.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sharon O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiceBogdanovich, Public Relations Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 21 January 2014
Sharon O,

Thank you for writing a review on your recent stay at the President Abraham Lincoln Springfield-a DoubleTree by Hilton. I am glad to hear that you were very satisfied with your stay at our hotel. I apologize for the inconvenience created by the TV, we will look into it right away. We hope to welcome you in the near future when your travels bring you to Springfield.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crystal City, Missouri
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 December 2013

Pretty lobby, great location very comfortable rooms for the price. Would return. Our only complaint was the gentleman at the front desk seemed offended or irritated when we asked him to call us a cab.....normal concierge request, not sure why he was so rude. Other than that an excellent stay.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pruneauonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiceBogdanovich, Public Relations Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 2 January 2014
Pruneauonthego,

Thank you for your recent review about the President Abraham Lincoln Springfield-a DoubleTree by Hilton. I am very happy to see that you enjoyed your stay at our hotel. I apologize for the inconvenience at the front desk, we will make sure that will never happen again. We hope to welcome you when your travels bring you to Springfield next time. Happy new Year!
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John Day, Oregon
Level 5 Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 December 2013

We've been to numerous conferences that were held at hotels, and this was our favorite one. Comfortable beds, friendly helpful staff. I requested a feather-free room, and it was ready before I even got up the elevator. We were delayed a day in our arrival because of a late train, and they changed our arrival date without complaint, so we would not be charged. We were allowed to check in when we arrived at noon. Even this Oregonian found the in-room coffee to be drinkable! In addition, there are many good restaurants within three blocks, and the hotel shuttle service delivered us back to the station in a timely and efficient manner as promised. We are B&B-type travelers, and still liked this hotel!

Room Tip: We had a room on the west end of the 5th floor. Never heard the Christmas parties that were going on...
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JenniB15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiceBogdanovich, Public Relations Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 30 December 2013
JenniB15,

Thank you for your recent review on the President Abraham Lincoln Springfield-a DoubleTree by Hilton. I am very happy to hear that you had an excellent experience at our hotel. We hope to welcome you again the next time your travels bring you to Springfield.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 December 2013

Slow check-in/out, poorly staffed front desk, random smears on the wall in my room (1003), a soiled toilet seat in my bathroom, and leftover body hair from the room's previous occupant - my home away from home! There's always something with this hotel, from a staff member calling my room to rudely ask if I was the paying guest that 'was crying about his Hilton points' - I wasn't - to the aforementioned service and cleanliness issues. If staying at the Hilton across the street was a guarantee every time I'm in town, this review would thus go unwritten and I'd know no dissatisfaction. Not the most successful of hotel stays.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Matthew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiceBogdanovich, Public Relations Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 6 January 2014
Thank you for your comments on your recent stay with us. I apologize for all the inconvenience and I would like to let you know that we will meet as a team right away to discuss and fix the problems you mentioned. I hope you give us another chance to not only meet but exceed your expectations in your next trip to Springfield. Happy New Year.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, United States
2 reviews
Reviewed 23 December 2013

Mother of the bride paid for one night of our stay, but we were charged for both nights. It was corrected, however, it ruined her surprise. There were dirty socks hanging on a lampshade in the room. The parking ticket and signs said we must prepay before exiting the garage. Actually, we were supposed to pay as we exited the garage. The food was very good, but pricey.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Judy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiceBogdanovich, Public Relations Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 26 December 2013
Thank you for recently staying with us and for posting a review of the President Abraham Lincoln Springfield-a DoubleTree by Hilton. I would like to apologize for any disappointment you felt during your stay at our hotel. In regards to the cleanliness of your room and the billing error; we will discuss the issue as a team to ensure that these does not happen again. Thank you again for you feedback; it is greatly appreciated! We hope to welcome you again in our hotel in the near future.
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Buffalo, United States
1 review
Reviewed 23 December 2013

I stayed at this hotel for three days. The best thing about is that its conveniently located near restaurants and historical locations so you can easily walk around. The staff was very warm and friendly. The rooms and the overall environment of the hotel was also very comfortable!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Najwa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiceBogdanovich, Public Relations Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 6 January 2014
Thank you for your recent review on the President Abraham Lincoln Springfield-a DoubleTree by Hilton. I am happy to hear that you were pleased with your stay at our hotel. We hope to welcome you again the next time your travels bring you to Springfield.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel

Property: President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel
Address: 701 E Adams St, Springfield, IL 62701-1616 (Formerly President Abraham Lincoln Hotel & Conference Center)
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Springfield
#3 Business Hotel in Springfield
#6 Family Hotel in Springfield
Price Range (Based on Average Rates): ££
Hotel Class:3 star — President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel 3*
Number of rooms: 310
Official Description (provided by the hotel):
Discover the newly renovated President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel. Our Springfield, IL hotel is located in the heart of historic downtown Springfield, walking distance to Lincoln's home and the presidential musuem. Known for its exceptional service, attention to detail and exquisite cuisine. Discover our one of a kind hotel where guests become a part of the family. The atmosphere is both stimulating and comfortable, featuring a colorful palate of rich patterns and textures while providing the amenities to make you feel at home. ... more   less 
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Also Known As:
President Abraham Lincoln Hotel & Confernece Springfield
President Abraham Lincoln Hotel And Confernece Center
President Abraham Lincoln Springfield
Hotel President Abraham Lincoln

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