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President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel
Ranked #5 of 38 Hotels in Springfield
Certificate of Excellence
Springfield, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Conference!”
Reviewed 21 May 2014

Our organization recently hosted a 2 Day Conference at this hotel with 140 attendees. The staff were wonderful to work with, especially the Sales and Event Managers. Every detail was taken care of, including guest rooms, award banquet, box lunches, breakfast, board meeting, workshops and equipment set up.

We had many special needs at this event and they were handled graciously. They entire hotel is accessible and they have lovely accessible rooms. The hotel has had a recent makeover and it is even better than I remembered in previous years. I will hold my next event here and would highly recommend it!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melody N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 22 May 2014
Dear Melody N,

Thank you for your kind words. I was pleased to hear that you enjoyed our facilities and staff and found them both accessible and easy to work with!
Your endorsement means a lot to us and we look forward to welcoming you back soon!

Sincerely,

Bob V,
General Manager
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1,086 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 May 2014

I'm a 3rd grade teacher that has taken a group of students and parents the past few years to visit all the Lincoln sites in Springfield. We always stay in this hotel because they're so easy to work with. The event manager, Melissa Ritter, goes above and beyond as she helps you plan your visit. She communicates effectively and quickly as well. We will definitely be back next year!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Christopher W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 22 May 2014
Dear Christopher W,

Thank you for taking thetime to write a review on Trip Advisoer. I was very pleased to see that recognized Melissa for her skills in working with you and your group. We sincerely appreciate your patronage and look forward to welcoming you back in the future.

Sincerely,

Bob V,
General Manager
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Rockford, IL, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2014

Room was small by Hilton standards. Shower barely squirted out any water regardless of the position of the shower head control. House keeping still had not even been in my room by 4:00PM so I had to wait outside while they finished cleaning. I was only there because of a conference and would not choose this facility on my own again. Also the parking ramp was located away from the hotel so you has to walk outside (in the rain for two days) to get to your vehicle.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Charles R. G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 25 May 2014
Dear Charles R G,

Thank you for your review. We appreciate ALL comments about our operation and take them to heart.
There was a problem with water pressure during your stay. We have found out the cause of the problem and have it rectified. I am sorry that you got wet walking from the garage, but there is an indoor connection to the hotel via elevator that will bring you right into the area adjacent to the lobby. We do attempt to have all rooms cleaned before 4PM but there are some situations where that is not possible due to late departing guests or other circumstances.

I do hope that you will return to the President Abraham Lincoln Hotel next time you are in Springfield. We would like another opportunity to serve you and demonstrate our careing and warm service,

Sincerely,

Bob V
General Manager
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Salina
2 reviews
Reviewed 19 May 2014

The place was very friendly, expecially for seeing so many people. The hotel has a lot of rooms so a lot of people are in and out so don't expect them to really recognize you or go out of there way to help you.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Aaron N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 21 May 2014
Dear Aaron N,
Thank you for your review. I was pleased to read that you found our friendliness to be an attribute. We do have many meeting rooms and are often quite busy with groups as well as social guests.I hope that you will return to Springfield and the President Abraham Lincoln Hotel soon.

Sincerely,
Bob V,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Illinois
Level 6 Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 14 May 2014

This is a nice, clean hotel as should be expected at this price level. The cookies they give you when you check in are a nice touch! I wouldn't have any hesitation in staying here again. The rooms are clean, beds are comfy, and it's in a good location.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveler386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 15 May 2014
Dear traveler 386,

Thank you for your great review. You touched on all of the most important facets of staying here: Our Service, Our Location, Our Cookies, and a restful nights sleep.
Please come back soon!

Sincerely,
Bob V,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morris, Illinois
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 May 2014

Visited and stayed at the hotel for a conference held on site. The facilities were very good and the service was excellent. Overall a good value and a nice hotel. Just a few blocks from the Lincoln Museum and the Capitol building.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stormfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 15 May 2014
Dear Stormfield.

Thank you for the very complimentary review. We appreciate all fo our guests comments and suggestions. Happy to hear that you appreciated our great location for exploring all that Springfield has to offer.

Sincerely,

Bob V,
General Manager
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Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 May 2014

I had not stayed in this hotel since it was renovated and joined the Hilton team. I was very pleased with the new décor and the accommodating staff. The rooms were clean and the beds very comfortable. My only concern was for the poor bellman who also handled valet parking, who was running ragged, but still delivered top notch service.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank roseb830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review, 13 May 2014
Dear roseb830,

We really appreciate your complimentary review. I was very happy to learn that you enjoyed your stay and especially our hardworking staff. I appreciate you recognizing our bell staff. They do work hard and still keep smiling and providing caring service to our guests.
Please return soon!!


Sincerely,

Bob V,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel

Property: President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel
Address: 701 E Adams St, Springfield, IL 62701-1616 (Formerly President Abraham Lincoln Hotel & Conference Center)
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Springfield
#3 Business Hotel in Springfield
#6 Family Hotel in Springfield
Price Range (Based on Average Rates): ££
Hotel Class:3 star — President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel 3*
Number of rooms: 310
Official Description (provided by the hotel):
Discover the newly renovated President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel. Our Springfield, IL hotel is located in the heart of historic downtown Springfield, walking distance to Lincoln's home and the presidential musuem. Known for its exceptional service, attention to detail and exquisite cuisine. Discover our one of a kind hotel where guests become a part of the family. The atmosphere is both stimulating and comfortable, featuring a colorful palate of rich patterns and textures while providing the amenities to make you feel at home. ... more   less 
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Also Known As:
President Abraham Lincoln Hotel & Confernece Springfield
President Abraham Lincoln Hotel And Confernece Center
President Abraham Lincoln Springfield
Hotel President Abraham Lincoln

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