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President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel
Ranked #6 of 38 Hotels in Springfield
Certificate of Excellence
Reviewed 24 June 2014

Very comfortable. Definitely will stay again. Great access to everything that is in the area. Parking is close, many restaurants in the area and all the attractions that Springfield has to offer. I like to use the stairs in place of elevators when coming and going. If I had to find a fault it would be not being able to re-enter a floor when in the stairwell. Not the only Hotel that is like this.

  • Stayed: June 2014, travelled solo
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Review collected in partnership with DoubleTree by Hilton
Thank Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded 25 June 2014

Dear ScottR,

Thank you for taking the time to write a review. I was glad to read that you enjoyed your stay with us. Please come back soon!! We will be waiting for you with our warm chocolate chip cookies and caring service.

Sincerely,

Bob V,
General Manager

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1,012 - 1,018 of 1,215 reviews

Reviewed 22 June 2014

I spent a weekend in Springfield, visiting the Lincoln exhibits. This hotel is convenient to it all; I parked the car in the hotel parking lot (only $7) and walked everywhere. My room was ready right away; just after noon. There are yummy, chocolaty cookies and favored water in the lobby. The room was clean and the beds comfortable. Right across the street, there is a Bennigans and a Starbucks. I would not hesitate to recommend this hotel to anyone. It is in a great location and the rate wasn't bad either.

  • Stayed: June 2014, travelled with friends
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Thank Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded 23 June 2014

Dear Ann S,

Thank you for your review. I was happy to hear that you enjoyed our hotel and especially our warm chocolate chip cookies that we give to every guest upon arrival. We look forward to your return soon!!

Sincerely,

Bob V,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014 via mobile

If you're looking for a good clean hotel within walking distance of everything then this is it.

The rooms are big and clean and the staff is friendly. It is an old property, but it's not inconveniently old.

They have a restaurant and bar on the premises, and the bar had really cold beer. I can't speak for lunch or dinner, but the breakfast is good.

  • Stayed: June 2014
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Thank Jackomoipa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded 23 June 2014

Dear jackomoipa,

Thank you for taking the time to post a review. We are delighted that you enjoyed your stay and found our location to be just what you wanted. Please come back soon!!

Sincerely,

Bob V,
General Manager

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Reviewed 19 June 2014

The room was great but the service was poor. Our room was not cleaned until after 5pm the 1st day. The FFA were in the hotel and were up until extremely late that first night. The second night we had to ask for linens. If you can not handle a double booked event you should not try. This was a badly failed attempt.Also water was extremely low pressure for shower.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Anita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded 20 June 2014

Dear Anita M,

Thank you for taing the time to write a review. We really appreciate your comments. I wish to apologize for the timeliness in the cleaning of your room and the low water pressure. No excuses just a resolve to make sure we do all we can to make sure these things do not affect the next guest. I hope that you will give us another opportunity to serve you in the future and demonstrate the kind of service that you expect to receive and that we traditionally deliver.

Sincerely,

Bob V,
General Manager

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Reviewed 19 June 2014

Helpful, efficient friendly staff. Clean & comfortable. No problems sleeping since it was quiet, though teeming with activity. I would stay there again without any hesitations. Centrally located;close to many interesting sites.

  • Stayed: June 2014, travelled with friends
    • Value
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Review collected in partnership with DoubleTree by Hilton
1  Thank Floyd T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded 20 June 2014

Dear Floyd T,

Thanks for the review! I am happy to read that you enjoyed your stay. I really appreciate the fact that you singled out our staff for their warm friendly service. We look forward to welcoming you back to the President Abraham Lincoln Hotel soon!

Sincerely,

Bob V,
General Manager

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Reviewed 18 June 2014

We were in town for a wedding, so we stayed a couple of nights here. Location was nice. Close to quite a few highly rated restaurants. We only made it to a few. Its very close to some of the Lincoln attractions as well. When we arrived on a Thursday afternoon, our room wasn't quite ready yet. I had requested a king room. There were 2 very large groups at the hotel checking in at the same time, so it was understandable. We found the hotel bar and waited there until our room was ready.
Room was very clean and was decorated nicely. Parking was interesting. The only time you pay the hotel for parking is if you use the valet. We self parked in the garage. Our large suv barely made the clearance to the garage. You get a ticket on your way in, which you must keep. They charge $7 per 24 hour period. Seems a bit ridiculous, but that's the city for you. We paid the little machine when we left for the weekend.
The only issue with the hotel was at the restaurant. They need some serious help. We went there for breakfast on our last morning, before heading home. When we got there half of the restaurant was empty yet we stood there for about 10 minutes waiting on a table. Once we were seated, we were told by the hostess that if we wanted our food in a decent time, we should just go for the buffet because the kitchen was backed up. So we did. We waited again for our coffee. Our waitress was only seen once the whole time. Refills were not offered. When it came time to pay the bill we stood and waited at the register again. Turns out that your server has to ring you out. Ive never heard of such a policy in a restaurant. We got tired of waiting and just left our bill sitting by the register with the money. It was ridiculous. I will review the restaurant here as well. But it does belong to the hotel, so....
Great hotel, avoid the restaurant! Sums it up nicely.

  • Stayed: June 2014, travelled as a couple
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Thank ohiofam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded 19 June 2014

Dear Ohiofam,

Thank you for taking the time to write a review. We appreciate all of our guests comments. Glad to read that you enjoyed the hotel but dissapointed that we failed in the restaurant. I will be reviewing your comments with our Food and Beverage staff and will take steps to make immediate improvements. I do hope that next time youare in Springfield that you will give us another opportunity to serve you.

Sincerely,

Bob V,
General Manager

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Reviewed 18 June 2014

I stayed here while I was attending the VFW IL state convention. The staff was excellent, the room was wonderful, and parking was convenient. I will stay here again next year. There is a lot of local attractions to see in the area also.

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded 19 June 2014

Dear Michael B,

Thank you for your kind review. I was happy to hear that you enjoyed your stay with us during the VFW convention. We look forward to welcoming you back next year.

Until then,

Bob V,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel

Address: 701 E Adams St, Springfield, IL 62701-1616 (Formerly President Abraham Lincoln Hotel & Conference Center)
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Springfield
#3 Business Hotel in Springfield
#5 Family Hotel in Springfield
Price Range: £87 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel 3*
Number of rooms: 310
Official Description (provided by the hotel):
Discover the newly renovated President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel. Our Springfield, IL hotel is located in the heart of historic downtown Springfield, walking distance to Lincoln's home and the presidential musuem. Known for its exceptional service, attention to detail and exquisite cuisine. Discover our one of a kind hotel where guests become a part of the family. The atmosphere is both stimulating and comfortable, featuring a colorful palate of rich patterns and textures while providing the amenities to make you feel at home. ... more   less 
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Also Known As:
President Abraham Lincoln Hotel & Confernece Springfield
President Abraham Lincoln Hotel And Confernece Center
President Abraham Lincoln Springfield
Hotel President Abraham Lincoln

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