I made a reservation for July 4th. I called the hotel on July 2nd. I talked to Will White. Mr. White could not have been more accommodating with me and my questions about the Springfield area. He definitely went above and beyond. Upon arriving my wife and I were greeted by Josh the Valet. He too was very accommodating and very eager to answer our questions and offering to make dinner reservations. Upon entering the hotel we were met at the reservation desk by Darlene. She too went above and beyond with her suggestions etc. I have travelled quite a bit over the years and I can honestly say this was one of most hospitable hotels I have stayed.
The room was very spacious and very clean. There was nothing that needed to be addressed.
The restaurant was another subject altogether. Upon entering for dinner and breakfast, I had to ask to an apparent empty room if they were serving. The servers were both good but apparently more involved in conversation than they were dealing with customers. The breakfast was very good but the dinner would have been OK for a lower end restaurant.
Overall the hotel itself was great and I would recommend it to friends but the restaurant not so much. I would give the hotel 5 starts and the restaurant 2 1/2.
- Official Description (provided by the hotel):
- Discover the newly renovated President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel. Our Springfield, IL hotel is located in the heart of historic downtown Springfield, walking distance to Lincoln's home and the presidential musuem. Known for its exceptional service, attention to detail and exquisite cuisine. Discover our one of a kind hotel where guests become a part of the family. The atmosphere is both stimulating and comfortable, featuring a colorful palate of rich patterns and textures while providing the amenities to make you feel at home. ... more less
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- Also Known As:
- President Abraham Lincoln Hotel And Confernece Center
- President Abraham Lincoln Hotel & Confernece Springfield
- President Abraham Lincoln Springfield
- Hotel President Abraham Lincoln