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“Great location, great service”

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Wyndham Springfield City Centre
Ranked #17 of 38 Hotels in Springfield
Chicago, Illinois
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location, great service”
Reviewed 13 June 2014

I recently stayed at this hotel for a convention. The rooms were clean, the staff was wonderful. The view was great. It is centrally located so a lot of things are within walking distance, including several restaurants, which was nice. I parked my car when I got there, and didn't move it until I left!

My only real complaint is the bed sheets. I consider this to be a "nicer" hotel. A fitted bed sheet for the bottom sheet would have been great. Instead, it was a top sheet that of course comes un-tucked as soon as you get into bed. It wasn't even long enough (on either bed in the room) to tuck in on the top and bottom (you could only tuck it in on the sides). First of all, this is annoying since it wads up under me, but mostly it's kind of nasty to think of everything laying on the mattress pad for half of the night.

I would stay here again (in fact I will next year) because it is a great hotel (minus the bed sheet thing).

  • Stayed June 2014, travelled on business
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Helpful?
Thank savytrav82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this review, 14 June 2014
Dear Savvytrav - thank you for the positive feedback. I'm sincerely sorry about "the sheet thing"....to tell you the truth, you should have had a fitted sheet on your bed and I will pass this along to our Executive Housekeeper so we can figure out exactly why you didn't. We're glad you enjoyed your time with us, otherwise.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Salem, Illinois
Level 6 Contributor
100 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 11 June 2014 via mobile

How many people can say they visited a round shape hotel. Pretty cool. Great staff. Was able to check in at 10am which was awesome. Rooms clean. Awesome beds and pillows. Very spacious. Good breakfast except it is not free. Do have to pay for parking also.

Stayed June 2014
Helpful?
Thank Casey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this review, 12 June 2014
Dear Casey - thank you for taking the time to offer your feedback. We're glad we were able to get you into your room so early in the day, and I'm glad to hear you were well taken care of by our staff. Come back and see us again soon.
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Huntley, Illinois
Level 4 Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 June 2014

We brought our exchange student from Germany to Springfield for some Lincoln Immersion. When I booked this using Hotwire, I didn't realize that the room I booked was a smoking room until after I read my paperwork closely and had already paid for the room. When we arrived, the front desk clerk changed us to a nonsmoking immediately. We appreciated that. The hotel was clean and our room was very comfy. My only real complaint about the hotel is the pool. We were there when a beauty pageant was happening so the pool was crowded and seemed too small for the amount of people. My kids and I took the last 3 pool towels and no one came to replenish during the hour we were there. I felt that the pool hadn't been detailed or checked for cleanliness in a while and felt uncomfortable taking off my shoes so I left them on. I also didn't like the cloudiness of the pool. My daughter swam, but my exchange student and I opted not to swim because it was just too crowded with kids.

We slept well except for when the A/C in the room turned off and on. The next morning we talked about how it had woken us each up. The next morning we had the breakfast buffet. I don't feel that it was worth the money. The food was only OK for the price we paid. The wait staff was very attentive though and worth the tip.

Overall, I enjoyed our overnight stay and the location cannot be beat. We were walking distance to all the major sites and felt safe and comfortable after a long day of walking!

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
Thank Lisa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this review, 12 June 2014
Dear Lisa - thanks for offer your feedback. While we're glad you enjoyed your stay overall, I realize that the sheer number of junior beauty pageant contestants must have been as overwhelming for you as it was for everyone else in the hotel not associated with the group. It happens that way sometimes in a large convention property like ours, but I am sorry if it detracted from your experience. Please feel free to come back at a slightly quieter time. I think you'll find that on most occasions you and your family would probably have the pool to yourselves!
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Saint Louis, Missouri
Level 5 Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 June 2014

I lived in the area when the hotel was built. My kids and I have stayed there twice and will definitely go back again this summer. Very close to all the Lincoln sights. You can walk to most of them. The houses and church are just a block away and the square with the old capital and law office are very close. We even walked to the capital which was a bit of a hike, but the kids needed to expend some energy. Staff is always willing to do what they can to assist you

  • Stayed July 2013
    • Value
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Helpful?
Thank memyselfandirene2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this review, 9 June 2014
Dear memyselfandirene.....whomever you happen to be today, we thank you for taking the time to offer your feedback and the compliments to our hardworking staff. Our building has been called a lot of things over the past 40 years, but we kind of like the ring of "iconic"......we hope to see you back in Springfield again soon.
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Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 June 2014 via mobile

We were staying there for an event. Great location. Beds were very comfortable. The breakfast you pay for is well worth the price. Will definitely stay again. Rooms were very clean. Check in was very quick. Front desk staff was very helpful.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
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Helpful?
Thank Melissa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this review, 3 June 2014
Glad you liked us, Melissa. You can't beat our breafast buffet for the price and we do like to think we have the friendliest front desk in town! Come back and see us soon and thanks for the kudos!
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Green Bay, Wisconsin
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2014

Springfield Illinois doesn't have many nice hotels but the Hilton is pretty decent. It's fairly modern and has nice facilities including a great breakfast buffet in the morning. Its good value for the price. Its in a nice location downtown with restaurants and bars within walking distance.

  • Stayed May 2014, travelled on business
    • Value
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Helpful?
1 Thank Energyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this review, 3 June 2014
Thanks you for the positive feedback, Energyboy. We're glad you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, Illinois, United States
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 May 2014

I stayed at the Hilton with my husband for a weekend away. The hotel staff was friendly but the room could have been cleaner. When we first got out of the elevator, there was a food tray outside the room next to us, this was at 6pm. This tray was still there the next day. When we entered our room it was stuffy and warm. The bathroom wasn't very clean, there were stains on the shower curtain, there were only a couple tissues left in the box and the mirrors both in the bathroom and in the bedroom area were spotty and had major streaks. I am a neat freak and these things really bothered me.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Brittney V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this review, 29 May 2014
Dear Brittney - thank you for your feedback. We are sincerely sorry that you did not find your accommodations as clean as you would have expected. I have shared your comments with our Executive Housekeeper, who will follow up with both the room attendant and inspector. We appreciate you taking the time to help make us a better hotel.
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Additional Information about Wyndham Springfield City Centre

Property: Wyndham Springfield City Centre
Address: 700 E Adams St, Springfield, IL 62701-1617
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Springfield
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Wyndham Springfield City Centre 3.5*
Number of rooms: 369
Official Description (provided by the hotel):
Stay at the award-winning Wyndham Springfield City Centre located downtown near many attractions and state buildings. This hotel offers complimentary shuttles to the airport for your convenience. It also boasts the best views of the city. All guest rooms come with complimentary WiFi and comfortable queen or king beds. Dine at one of the restaurants located inside the hotel including Nick and Nino's Penthouse Steakhouse. The extensive meeting space and proximity to the convention center make this hotel ideal for groups as well. ... more   less 
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Also Known As:
Hilton Springfield Hotel Springfield
Springfield Hilton Hotel

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