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“Hilton Springfield”

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Wyndham Springfield City Centre
Ranked #17 of 38 Hotels in Springfield
Reviewed 7 July 2014

I stay here frequently for work. The staff are very friendly and the lobby is well-appointed. Breakfast is phenomenal. The rooms are not at all soundproof and every time I stay here there are some drunk fools shouting through the hallways at all hours of the night and you can hear the conversations and televisions from adjacent rooms. The beds are very comfortable, so if it's not too noisy you'll get some good sleep!

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded 8 July 2014

Dear Kathleen - thank you for taking the time to offer your feedback and for the kind words about our very hard-working staff. We're also glad you enjoy our breakfast buffet. I'm sorry to hear that you seem to keep getting assigned to rooms near our less-than-sober guests, but my suggestion to you would be to make sure when you check-in that you are not on a floor where we have assigned a 'group' of people. We tend to do that to avoid the very situation you are referring to (usually it's a wedding party!), and we can strategically place you somewhere else in the building. Again, we're sorry. We hope your next visit will be a more peaceful one!

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775 - 781 of 1,233 reviews

Reviewed 7 July 2014

Enjoyed the stay, view from room was great, elevators were fast, close to attractions we saw. Parking was extra. Breakfast buffet was really good. Could walk to all the main attractions for Abe Lincoln, including the Presidential Museum, home, but drove to the tomb, about a mile away. Many restaurants and cafes within 1 or 2 blocks from hotel, easy to walk to.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Lowell A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded 8 July 2014

Dear Lowell - Glad you enjoyed your stay and the proximity to the Lincoln sites. Thanks for taking the time to let us know - we appreciate the feedback. Come back and see us soon!

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Reviewed 7 July 2014

Hmmm....seems like a lot of first time rave reviews for this hotel which always makes me wonder if they're legit.

Reserved 2 rooms for 7/4 and was moved to a lower floor so we could have the requested view of the capitol since that was the purpose for staying at this hotel. Room was in sore need of updating - at least stretch the wrinkles out of the carpet before someone trips on it and gets hurt. Daughter was in one room trying to get rid of a headache and the dog 2 doors down began to bark, and bark, and bark nonstop. A lady in the room next door complained to the housekeeping staff that had brought some supplies and another family waiting for the elevator said "why can't they do something?" Front desk did offer to move us one floor up, to the back of the building, and I didn't understand why we had to give up our great view because they allow guests to have a dog that disturbs everyone else and they can't do anything about it. The man at the front desk made me feel like I was the problem for complaining and said we could leave without being charged - so we did. We moved to another hotel with much nicer rooms and a friendly staff that valued our business without expecting us to put up with a barking dog.

  • Stayed: July 2014, travelled with family
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5  Thank MsCheap1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded 8 July 2014

Dear Ms. Cheap - we're so sorry that the bad behavior of your neighbors dogs made for a less-than-satisfactory stay. Unfortunately all pet-friendly hotels run into this kind of situation from time to time, which is why we offered to move you to quieter accommodations and, finally, allowed you to leave without penalty after viewing the fireworks. We can see that you stay with us loyally each year to view the Capital Celebration and have always been pleased in the past; please accept my offer to contact me directly next year after making your arrangements and I will personally guarantee you a room with a great view and no barking dogs: jeff.waide@hilton.com

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Reviewed 7 July 2014

The accomodations were excellent as were the staff and restaurant. Close to all activities downtown. For us it was close to St. John's Hospital which was the purpose of our stay. The rooms were very clean and quiet. The restaurant and the bar on the top floor were very nice. The food and service were excellent there as well. HIghly recommended.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded 8 July 2014

Thank you, Julie, for taking the time to compliment the hotel and it's services. We sincerely appreciate the kind words and that you thought enough of us to take the time to do so. Please come back and enjoy us again under better circumstances!

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Reviewed 6 July 2014

No complaints what so ever! Pinnacle! Nick and Nino's! Thumbs up as well as Big Toes! Please don't miss out on this Midwest Gem! I was with my husband on a recruiting trip and we were amused by the amenities as well as the beauty of the hotels Dining experience and lounge. You will have no need to leave your hotel for anything.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank normar148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded 7 July 2014

Dear Normar - thank you for taking the time to offer your feedback. We're glad you (and your toes!) enjoyed your stay with us and sincerely appreciate the kind words.

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Reviewed 5 July 2014

This is perfectly located near the heart of the historic district of Springfield, IL. Abraham Lincoln's home is only a short 2 block walk away. In fact, most historic sites are within walking distance. A must-see is the Abraham Lincoln Presidential Museum. Wonderfully done!! Bennigan's Restaurant is attached to the hotel. Good food! Breakfast buffet is very good too!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Terrence A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded 7 July 2014

Thanks, Terrance, for your feedback. We're glad you enjoyed your stay and took the time to tell us so. We think the breakfast buffet we offer each morning is pretty good, too, if we do say so ourselves. Hope to see you back with us in the near future.

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Reviewed 4 July 2014

Great hotel if you intention is to visit and learn about Abraham Lincoln's entire life. Everything is within short walking distance and worth the $10 per day parking that is not included in the room rate. Wish we had a mini-refrigerator and microwave which we get at other competitors. However the hotel staff was professional and everyone from front desk personnel to housekeeping and maintenance were friendly and thanked us for staying at the hotel. In fact Springfield is on our top list of friendly cities, easy to get around and service, service service.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank rplana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded 7 July 2014

Thank you, Rplana, for your feedback. We are glad you enjoyed your stay and we wholeheartedly agree that this is the place for be for "all things Lincoln." You'll be glad to know that refirgerators and microwaves are available for a nominal fee the next time you stay with us. We hope you visit us again soon!

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Additional Information about Wyndham Springfield City Centre

Address: 700 E Adams St, Springfield, IL 62701-1617
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Springfield
Price Range: £78 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Springfield City Centre 3.5*
Number of rooms: 369
Official Description (provided by the hotel):
Stay at the award-winning Wyndham Springfield City Centre located downtown near many attractions and state buildings. This hotel offers complimentary shuttles to the airport for your convenience. It also boasts the best views of the city. All guest rooms come with complimentary WiFi and comfortable queen or king beds. Dine at one of the restaurants located inside the hotel including Nick and Nino's Penthouse Steakhouse. The extensive meeting space and proximity to the convention center make this hotel ideal for groups as well. ... more   less 
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Also Known As:
Hilton Springfield Hotel Springfield
Springfield Hilton Hotel

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