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“Attention to details needed”

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Super 8 Springfield East
Ranked #32 of 38 Hotels in Springfield
Oklahoma City, Oklahoma
Level 6 Contributor
187 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Attention to details needed”
Reviewed 15 February 2014

For this place to be really "class," it needs more attention to detail. The swivel desk chair in the room was stuck in the very lowest position, making the desk unusable. Bathtub drain plug was sitting on side of tub (needed maintenance person with a screw driver to fix it). Door knob on room door had punched hole in sheetrock (quick trip to hardware store for a round plastic cover would fix that). Piece of trim around air conditioner/heater was missing. Laundry baskets have scarred elevator door jamb as well as wood trim inside elevator. Construction was going on in area adjacent to lobby. Paper or plastic needs to be taped over the glass doors to hide that mess.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Howard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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347 reviews from our community

Traveller rating
    44
    96
    95
    55
    57
See reviews for
108
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91
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Clay City, Kentucky
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 February 2014

I stayed here for 2 days on a trip for work, which included my ESA dog. They were fine with him, no problems there. The rooms were clean and comfortable, the breakfast was good.
My major issue was that my boss had called and prepaid for this room, so his card was on file. When I checked in, they insisted they needed my card for any damages, even though my bosses card was on file. Knowing I wouldn't have any damages, I gave them a debit card to a bank with not a lot in the account.
Turns out, they charged that card for the entire cost of the room even though the specifically said they would not. I overdrafted with my bank, had to pay that fee, and my boss had to find a way to reimburse me too. It should not have been that complicated.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leahmig4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galesburg
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 January 2014

Check in was quick and easy and the rooms was newly remodeled except for the restrooms that were very warn and outdated. A few bugs were also seen in the bathroom, who know how many were in the carpeted area of the room. The lobby was unbearably hot and hotel had several different bad odors.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Beau A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterloo, Iowa
Level 5 Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 2 January 2014

I want to be fair to this motel but it is very hard to do. We choose the Super 8 because we would be getting into Springfield late ( around 10pm ) and just needed a place to sleep as we would be leaving early. The internet rate was $50 and we just about got what we paid for. Let's start with the good points. The location is very easy to find off of the interstate and the downtown museums are easily reached from here. The walls had been painted and some of the carpet had been replaced. The young man at the front desk was certainly pleasant. And that's about it. The room size was average but the bathroom was tiny, the light fixture above the sink was barely hanging. The bolts had pulled away from the wall and was dangling precariously. How the housekeeper missed this is beyond me. The television was new around 1998 and the color picture was getting weak. The bed and pillows were of the cheapest variety, made me long for the bed of the Candlewood Suites the night before. Now onto the breakfast. This complimentary breakfast was perhaps the least complimentary I have ever seen. Hot waffles were available but otherwise dry cereal and cellophane wrapped rolls were about the size of it. No fruit, no meat, no yogurt. So don't plan on a big breakfast to carry you through the morning here.
So in summation I say if you want to save money and only will be here a short time, this motel might suffice. Otherwise I am sure Springfield has many fine motels worth staying in.

Room Tip: Perhaps ask if you can see the room before you decide to stay here.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dennis k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Anne
1 review
Reviewed 25 December 2013

Had to call back because they would not give me the rate in the travel book that night because the desk clerk said the manager had told them to charge the higher rate.

Stayed December 2013, travelled on business
Review collected in partnership with Super 8

Helpful?
Thank Edward P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 December 2013

I will never stay here again & would not advise anyone else to the quality was very poor esp. For the price maybe $49 would be the price for such poor quality but I want quality I will choose better the next time

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pennie1194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 Springfield East

Property: Super 8 Springfield East
Address: 1330 S Dirksen Pkwy, Springfield, IL 62703-2125
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #32 of 38 Hotels in Springfield
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Springfield East 2*
Number of rooms: 66
Reservation Options:
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Also Known As:
Super 8 Springfield
Super Eight Springfield
Springfield Super Eight
Springfield Super 8

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