It's ironic that this place is called Quality Inn. I went on a business trip here and needed to call the hotel. When I googled the number, I saw a review that mentioned they had beg bugs 5 mos ago. I naturally asked them about this, as it was too late to cancel my reservation. They assured me that it wasn't true and it was actually an issue with a tick in one room that a dog brought in. I decided I'd check for myself when I got there. When I pulled up, the building hardly looked like the pictures. Paint was chipped, etc. Looked like no one cared about the building at all. The inside wasn't much different and was stuffy. The girl at the desk was really nice and I was very impressed with her, As I went to my room on the 2nd floor, I noticed that the floor was uneven and the floor under me moved as I walked, both on 1st and 2nd floor. This was unsettling. After the elevator opens, the room directly across from mine is wide open and it looks like it was being maintenanced because there was stuff everywhere. The whole floor smelled like cigarettes, so I wonder if they were trying to clean smoke out of the room? Either way, I'd put all my guests on first floor. Or I'd leave that door closed, because its the first thing you see when you get off the elevator. I get to my room and it smells like a nursing home. I go to turn on the lights and 2 out of the 3 lamps don't work. I continue to the a/c and turn it on, and it doesn't work. I call the front desk and the girl tells me it takes 20 min before it will kick on, and I have to leave the curtains open. So I have to sleep all night with the curtains open if I want to be cool? I think, whatever, I'll deal with it and just never come back. So I go to the bathroom and naturally, the tub is dirty. Of course, right? So I decide to check for bed bugs and as soon as I pull back the mattress cover I see a HUGE pee stain on the mattress, right where my head was going to be. It had not even been attempted to be cleaned. This was the last straw for me. I left and will never return!
- Official Description (provided by the hotel):
- Quality Inn & Suites, a Springfield IL Hotel near Abraham Lincoln Presidential Library & Museum.Conveniently located off Interstate 72 in the heart of Springfield's premier shopping and entertainment district, the Quality Inn & Suites® hotel is near the Abraham Lincoln Presidential Library & Museum, Knight's Action Park & Caribbean Water Adventure, White Oaks Mall, University of Illinois at Springfield, Lincoln Home National Historic Site and the Illinois State Fairgrounds.This Springfield, IL hotel is surrounded by a variety of restaurants and entertainment venues, including a comedy club and movie theater. With easy access to downtown, our hotel caters to the needs of both business and vacation travelers. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Springfield
- Comfort Inn Springfield
- Springfield Comfort Inn