My girlfriend and I stopped in here after a dip in the Blue Lagoon. We each had a multi-course meal, and they were mainly delicious (I'd avoid the langoustine, as any New Englander knows, shellfish needs to be doused in butter and lemon; it was served close to plain here. It's served much better in Reykjavik).
Our initial service was great; we were seated immediately at the best table in the house (we were the first in) but were followed shortly by an older couple (not elderly; I must stress this...an older couple) who were seated at the table next to ours and seemed to get preferential treatment to us. My girlfriend got her glass of wine when drinks were brought out, and then they took mine to the next table presuming the gentleman there must have ordered it. Despite our menus being closed first, the next table had a waiter waiting and ready for their order, while ours went in several minutes later. They were offered a check without asking (an anomaly in Iceland, so we assumed this restaurant was catered towards tourists) so we waited for ours. And waited. And waited. We looked over at the waitstaff multiple times but they didn't seem to pay attention to us. After 20 minutes, we finally went to the register to pay, and left slightly annoyed by the fact that the table next to us, close enough in a quiet restaurant to unintentionally eavesdrop, got noticeably better service.
I must clarify that the host was excellent and funny, and he made sure our bill went through as soon as he saw us waiting at the register, but I'm confused as to why the rest of the staff seemed to ned over backwards for the table next to us but not for us. Isn't our money as good as theirs, especially considering the prices?
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