The room itself was very nice and really clean: new furnitures, bed was very comfy, big bathroom, mix of hardwood floor and carpet. Yet, the walls are paper thin. From 5:30AM on people (Asian tourist group) were leaving their rooms and slamming the doors, talking and blowing their noses - all easily heard even though I regularly wear ear plugs when travelling. Of course, it may have been just bad luck re the noise, but it is a very big hotel so I can only assume that tourist groups may stay quite often. While having breakfast, 3 buses took off with Asian tourists around 7.30AM.
One thing the hotel could definitely do something about are those noisy elevators. My room was next to one and the hydraulics were extremely squeeky.
Coming back to the hotel after dinner around 11PM, we (my colleagues and I) noticed this really bad smell outside the hotel and unfortunately, the same smell (it really smelled like sewage) was in my room even though the window was closed. I got up in the middle of the night to get myself a wet towel to cover my face as the smell was unbearable.
The next day I complained to the guy at the reception desk but he did not seem interested and he certainly did not even offer an explanation re the smell. SO, I can only assume it was not an exception and it is always smelly.
Breakfast is more than just average - not much choice and even though their is enough staff, they never cleared the table.
Never again will I stay at this hotel!
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- Also Known As:
- Grand Hotel Duca Di Mantova Milan/Sesto San Giovanni