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“Great...so long as you have quiet neighbors!” 2 of 5 bubbles
Review of Hampton Inn Boston / Cambridge

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Hampton Inn Boston / Cambridge
Ranked #6 of 20 Hotels in Cambridge
Certificate of Excellence
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great...so long as you have quiet neighbors!”
2 of 5 bubbles Reviewed 22 January 2014 via mobile

OK, the price, which includes breakfast (eh...but good enough for our purposes), and on-site private parking garage is unmatched in the greater Boston area. But the primary reason for a hotel room is to have somewhere to sleep while away. If I can't do that, is it a great value? Walls are PAPER thin, can hear other's bathroom noises. Was also woken up at 1:30am by extremely loud neighbors - sounded like they were in our bathroom. Front desk said they would come up, but I never heard them, nor any interruption in the noise until the party eventually died down on its own. Mentioned it to the front desk the next day, who stated that they had no report of the incident. Yeah, that's cuz the night guy didn't want anything to do with it! If the hotel is quiet, I am sure this would be the place to stay. Not sure I would roll the dice again on this one, though.

Stayed January 2014, travelled with family
Helpful?
1 Thank Ann Marie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 23 January 2014
Dear Ann Marie K:

I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your comfort is very important to us and we appreciate your feedback about the neighboring guests.

I have shared your review with our security and facilities teams so we may work to prevent similar issues from occurring in the future. We hope you will consider staying with us the next time you are in the area so we may better demonstrate our commitment to your comfort and satisfaction.

Warm regards,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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962 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Wilmington, NC, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 January 2014

Hotel is a block from the MBTA station which makes it accessible to anywhere in Boston. Took the train from the airport to the hotel so no need to rent a car or take a cab. There is a shopping mall a few blocks away which makes it nice. Hotel staff very friendly. I will definately stay again!

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Roland H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 23 January 2014
Dear Roland H:

Thank you for your recent review of your stay at the Hampton Inn Boston/Cambridge. We appreciate your feedback and time.

We're happy to learn you enjoyed your visit and that our close proximity to public transportation made your travels easy.

We look forward to hosting you during your next visit to the Boston/Cambridge area.

Warm regards,

Lisa M. O'Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Standish, Maine
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 January 2014

The staff greeted us in a friendly manner when we arrived, and were very friendly in response to our requests. We were allowed to check in early making it easy for us to visit attractions in the area.

  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Edd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 23 January 2014
Dear Oeburns:

Thank you for taking the time to tell others about your recent visit to the Hampton Inn Boston/Cambridge. We're happy to hear you enjoyed your stay and that our team was able to accommodate your early arrival. We strive to exceed our guest's needs and expectations!

We look forward to welcoming you back should you travel to the area again.

Warm regards,

Lisa M. O'Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 17 January 2014

This was a great hotel with value added free internet, free breakfast and FREE garage parking not always found in the city of Boston. With the subway only a block away, access to Boston was easy and convenient when driving into the city did not make sense. Try some of the restaurants in Cambridge around Harvard square and you will be pleased.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 23 January 2014
Dear A TripAdvisor Member:

We're happy to hear you enjoyed your stay at the Hampton Inn Boston/Cambridge and that our location was convenient for your needs. It's nice to see you were also able to enjoy our complimentary amenities.

We hope you will stay with us during future travels to Boston and Cambridge.

Warm regards,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denton, TX
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 15 January 2014

The Hampton Inn Cambridge is a nice mid-range hotel with a wonderful staff. The public transportation is right across the street for easy access. The rooms are clean and well-equipped and the internet is FREE.

  • Stayed January 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank TxCookieFairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 23 January 2014
Dear TxCookieFairy:

We're happy to hear you enjoyed your recent visit with us and we thank you for sharing your review with the TripAdvisor Community.

We look forward to being your host during future visits.

Warm regards,

Lisa M. O'Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hancock,Me., United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 January 2014

I stay here quite often.This hotel retains same employees (Tells you something)Very clean,great fresh breakfast and easy access to city.Train across street.Free parking in garage.Very nice quiet hotel with wonderful people and very very clean.

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Joan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 14 January 2014
Dear Joan F:

Thank you for taking the time to post your review of the Hampton Inn Boston/Cambridge. Your kind words about our hotel and team are much appreciated.

We look forward to your return visits!

Warm regards,

Lisa M. O'Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 13 January 2014

The room was clean. No frig, micro, or pool. I asked for a frig and got one without front legs. Had to use a beverage tray to support it so the door would open. The heating unit had cold air blasting out of it and it made a ringing noise making sound sleep almost impossible. I reported it on Sunday and then had to report it again on Wednesday before anything was done. Had I not had my son and grandson in the other room I would have moved to another hotel. The hotel offered to move us to the room across the hall, but that room had the same issues...so why pack up??? Front desk folks were pleasant and very helpful. The location next to the metro station is great. Hardly used the car all week. Breakfasts were ok...but on more than one occasion there was no meat...just rubbery eggs and potatoes. We stayed at lots of Hampton Inn's...and always had good experiences. This was the exception.

  • Stayed January 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 14 January 2014
Dear Michael M:

Thank you for sharing your feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize for the guestroom temperature issue as well as our breakfast offerings. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience and we hope you will return to stay with us the next time you are in town so we may better demonstrate our commitment to your satisfaction.

Warm regards,

Lisa M. O'Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Boston / Cambridge

Property: Hampton Inn Boston / Cambridge
Address: 191 Monsignor Obrien Hwy, Cambridge, MA 02141-1250
Phone Number:
Region: United States > Massachusetts > Cambridge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#4 Family Hotel in Cambridge
#6 Romantic Hotel in Cambridge
#11 Business Hotel in Cambridge
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Boston / Cambridge 2.5*
Number of rooms: 114
Official Description (provided by the hotel):
Stay at our Hampton Inn Boston/Cambridge hotel, just over the Charles River and just 1.2 Miles from downtown Boston, Government Center of Boston and Harvard Square. Our hotel is across the street from public transportation and near medical, technological, financial and educational institutions - a great location among Cambridge, Massachusetts hotels. Located on Route 28, providing direct access to Boston. ... more   less 
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Also Known As:
Hampton Inn Boston / Cambridge Hotel Cambridge
Hampton Inn Cambridge
Cambridge Hampton Inn

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