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“Boston Marathon weekend”

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Hampton Inn Boston / Cambridge
Ranked #6 of 20 Hotels in Cambridge
Certificate of Excellence
Indiana, IN
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Boston Marathon weekend”
Reviewed 24 April 2014

Lobby area is nice. Looks like it has been updated recently. Guest rooms are pretty average. Nothing to write home about, but it met our needs. Hotel is clean, beds are comfy, and breakfast is complimentary. Parking is free which is a huge plus in a metro location. Hotel is also very convenient to public transportation. Subway stop is less than two blocks from hotel. We were able to park car and take the subway to get around Boston.

My only real criticism is that the hot water needs to be dialed down a bit. It was way too hot. Afraid someone might get burned.

Room Tip: I think the street side might get a little noisey. We were in a room away from the street.
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  • Stayed April 2014, travelled with family
    • Value
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Helpful?
3 Thank TravelSoul2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 29 April 2014
Dear TravelSoul2008:

Thank you for your recent review of your stay at the Hampton Inn Boston/Cambridge. We're happy to hear you enjoyed your visit and our location was convenient for your travels.

We look forward to being your host during future travels to the area.


Warm regards,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 April 2014

This hotel was excellent and I would highly recommend it to anyone especially those who are traveling for a vacation. We traveled here for the marathon and were extremely pleased. Comfortable, clean and updated rooms with mini fridge, and a Great complimentary breakfast in the AM and many restauraunts in walking distances. Multiple occasions employees chatted with me and were extremely friendly. Especially, the general manager, Gerry, who gave my whole family free Boston strong T-shirts which we will always cherish. We felt very welcomed during our stay here and we highly recommend this hotel.

Stayed April 2014, traveled with family.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SophiaLawrence2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 29 April 2014
Dear SophiaLawrence2014:

Thank you for taking the time to review your recent visit. We appreciate your feedback and look forward to being your host the next time you travel to the Boston/Cambridge area.

Warm regards,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
7 reviews
3 hotel reviews
Reviewed 22 April 2014 via mobile

My fiancée and I stayed here for the marathon. Great breakfast and for the most part our trip was great, the staff was obviously stressed by the volume, but otherwise very helpful and friendly. However, around 2am on Marathon Monday a drunk guy opened our door and had it not been for the armbar would have been standing over our bed! The staff denies his fiddling with our door based on what they can see from the video camera and giving him a key-but I'm not sure how he cracked our door otherwise! I certainly hope no one else has this experience but wanted to post this incase anyone else did and staff denies it.

Stayed April 2014, travelled with friends
Helpful?
Thank BertieTravels19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 23 April 2014
Dear A TripAdvisor Member:

hank you for taking the time to tell others about your recent visit and for your positive comments regarding your stay. We are sorry you mistook our celebratory mood and overwhelming feeling of pride in our city for stress. We were excited to be welcoming our guests, both new and old during this memorable weekend.

The safety and security of our guests is of the utmost importance. Being that you were unsure of the time, our security team did review hours of surveillance footage from the camera located just outside your guest room door. While there was some activity at the ice machine near your room, at no time does a person (s) attempt to enter your guest room. We are sorry you believe we are denying this occurrence, however, the footage provides a clear, unobstructed view of your guest room door.

Warm regards,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winterport, Maine
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 April 2014

I am a Hilton Honors member. This hotel is conveniently located a short block from a T station. It has its own on-site free parking (that saves at least $45 per night in Boston). As an Hampton it is clean and staff very nice. No, it is not a Hilton, but a Hampton. The free breakfast is nice, Hampton style. Do not expect luxurious hotel here. But nice, clean, well appointed stay. And a great location for exploring Boston by T.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank jphinme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 22 April 2014
Dear jphinme:

Thank you for taking the time to post your review of your stay with us. We appreciate your feedback.

We're happy to hear you enjoyed your visit and our complimentary amenities! With the "T" so close, it's the best way to see the city like the "locals".

We hope you will stay with us during future visits to the area.

Warm regards,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2014

Located very close to Boston University, less than 5 minutes away. Also with in walking distance of a shopping mall, where there are resturants and a food court. The plus is there is free indorr parking at this hotel.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank 75stevenm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 22 April 2014
Dear 75stevenm:

Thank you for taking the time to tell others about your recent visit to the Hampton Inn Boston/Cambridge. We appreciate your time and we're happy to hear you enjoyed your visit.

We look forward to being your host should you travel back to the Boston/Cambridge area.

Warm regards,

Lisa M. O'Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minnesota
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 April 2014 via mobile

Very clean hotel, with easy access to the T line. Stayed here for the first time. Here for the Boston Marathon! Great place to rest your head and a quick walk to jump on the Green Line to go anywhere you want!! This is our 3rd year in town for the race. We've stayed somewhere different each year! We will always come back here if we are fortunate to come back! My husband received a very thoughtful goodie bag from the hotel for the race! Great continental breakfast!! Thank you so much for an awesome stay!! We will be back! And I recommend that all other Boston Marathon Runners stay here!!

Stayed April 2014, travelled with family
Helpful?
1 Thank Jacklyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 22 April 2014
Dear Jacklyn R:

Thank you for taking the time to post your review on your recent visit to the Hampton Inn Boston/Cambridge. We truly appreciate your feedback.

It's so nice to see your wonderful comments and I will be sure to pass them along to the entire team. The "goodie" bags were just a small token of our thanks for staying with us and for making the running of the 118th Boston Marathon so memorable.

We look forward to being your host on future visits to the area.

Warmest regards,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, United States
1 review
Reviewed 13 April 2014

I understand hotels in Boston are expensive, however I was disappointed in the condition of the room where I stayed. I paid $300 a night for this room which had a leaking toilet, a phone line which did not work the first night, and a heating system which took 3 hours to heat the room from a cold 65 degrees to a more tolerable 73 degrees. The heating system was old and would shut off many times before reaching its final temperature. The windows were a bit drafty as well. The bathroom had a somewhat outdated bathtub area and there was broken tile on the floor around the sink area (they were hairline cracks in several tiles.) I guess I just expected more from a hotel room which was $300 a night.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Marina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, 15 April 2014
Dear Marina M:

Please accept our sincere apologies for the disappointment during your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you encountered. Should you return to our area in the future, we would love to have you back so we may better demonstrate the complete quality stay you expect.

Warm regards,

Lisa M. O'Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Boston / Cambridge

Property: Hampton Inn Boston / Cambridge
Address: 191 Monsignor Obrien Hwy, Cambridge, MA 02141-1250
Phone Number:
Region: United States > Massachusetts > Cambridge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#2 Best Value Hotel in Cambridge
#4 Family Hotel in Cambridge
#6 Romantic Hotel in Cambridge
#11 Business Hotel in Cambridge
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Boston / Cambridge 2.5*
Number of rooms: 114
Official Description (provided by the hotel):
Stay at our Hampton Inn Boston/Cambridge hotel, just over the Charles River and just 1.2 Miles from downtown Boston, Government Center of Boston and Harvard Square. Our hotel is across the street from public transportation and near medical, technological, financial and educational institutions - a great location among Cambridge, Massachusetts hotels. Located on Route 28, providing direct access to Boston. ... more   less 
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Also Known As:
Hampton Inn Boston / Cambridge Hotel Cambridge
Hampton Inn Cambridge
Cambridge Hampton Inn

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