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“Good comfortable convenient but expensive wifi”

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Boston Marriott Cambridge
Ranked #7 of 20 Hotels in Cambridge
GreenLeadersSilver level
Hamilton, Bermuda
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Good comfortable convenient but expensive wifi”
4 of 5 bubbles Reviewed 30 August 2014 via mobile

I've stayed here twice and both times were pleasant. Very convenient with metro attached to the hotel. I had a ton of packages shipped here and wasn't charged which was a nice surprise. Staff were pleasant and accommodating. Parking is a bit much at $40 per night and paying for wifi at any 3+ star hotel frustrates me. There are other brands in the same price range, like Kimpton, that do not charge for such incidentals.

Stayed August 2014, travelled as a couple
Helpful?
Thank queson1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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937 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (239)
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English first
Bethel, Connecticut
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 August 2014 via mobile

This was our second stay within a month at Boston Marriott Cambridge. I couldn't recommend it more highly. the staff was extremely friendly and helpful, the rooms were impeccably clean, and the location is very convenient.

Stayed August 2014, travelled on business
Helpful?
Thank JJR10210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wood Dale, IL
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 27 August 2014

Stayed here with a friend - first trip for both of us to Boston. We LOVED this location. Steps away from the Kendall T stop (the T is the best way to get around the city - so convenient and economical), it was easy to stop back at the hotel for a quick change or rest. Samantha at the front desk was pleasant and helpful. The room was clean, large and comfortable. I don't have one negative thing to say about the experience...I will be traveling to Boston for business in the future and told my boss that I would rather stay here than at the Hilton that was closer to the office. There are a few options nearby for breakfast and lunch. As far as location...don't let the negative comments here fool you - there's a lot to see in Boston, and you'll be taking the T all over town anyway! With the Kendall stop right outside the front door you can't beat the convenience. Get off your plane, take the Silver Line to the (South? North? can't remember sorry!) State, buy a pass and go! We bought a 7 day pass for a 4 day trip...it worked out perfectly for our needs. Boston is a walking city, and the T just helps save some steps. Really friends, I loved this Mariott location.

Room Tip: River side is pretty, or over the courtyard/patio
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  • Stayed August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank MPM98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotts Valley CA
Level Contributor
300 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
4 of 5 bubbles Reviewed 26 August 2014

We needed to spend a few days at MIT, so this Marriott, along with its sister property the Residence Inn are good Marriott branded properties. The Kendall Square stop is located next to or across the street (depending on which direction you are going). TIP #1, pls don't take your life into your hands or be at the mercy of the cars; as soon as you push the "walk" button, the light will change ! If you want to visit downtown Boston or go to Fenway, it is a comfortable 30 minute or so walk. We enjoyed going over the bridges, noting the Smoot measure (check out wikipedia for more info). However, if you're going to spend more time on that side of the River, you should book a hotel on that side.

Harvard Square is about 30 minutes away as well.

If you are an elite member of United Airlines, Marriott will match the level. For us, as Million Mile Flyers, this meant access to the Marriott Executive Lounge and free wifi. The Executive Lounge is on the 24th/25th floors. For breakfast from 6:30-9:30, they served scrambled eggs and bacon/sausage, Belgian waffles, other breads, cereals, yogurt, fresh cut fruits (melons, pineapples, strawberries), milk and the usual hot breakfast beverages.

In the evenings, there are two hot dishes. One night was vegetarian ravioli and vegetable spring rolls; another night was chicken and rice and pasta with meatballs, along with cheese and crackers from 5:30-7:30. At 7:30, the fresh baked cookies come out along with a baked goodie such as red velvet cake or key lime pie. Soft drinks are complimentary, but alcohol is on the honor system. While we were there, the staff also hosted a wine and cheese reception on the 26th floor

Since the lounge is closed after Friday breakfast and doesn't open until Sunday evening, elites will be given coupons to Champions. Ordinarily this means a free continental buffet breakfast, but for whatever reason, we were invited to partake of the entire buffet, including the omelet station. The service was good and the staff welcoming.

The room has been updated a bit, although the halls look like they were older. Not meaning that it is dirty or dingy, but it looks like a modernization of an old building. The bathroom was a decent size, tub/shower combination with the sink out side of the tub/shower/toilet so two people can easily share the space.

The bed was comfortable and the room a nice size including a desk, sofa and coffee table; we had a nice view of the Charles River.

For us, I would say the property was pretty close to a 5; but since the location probably won't suit the average tourist due to its location, I had to decrement it a bit, even though it is very convenient to the T. (We had difficulties getting / adding to the Charley card at this station)

Room Tip: rooms overlooking the Charles River are certainly more scenic, but often there is a surcharge for th...
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  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank JKD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allen, Texas
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 26 August 2014

Although he had settled into Columbia Law School, my son was accepted off the wait list for Harvard Law. We rented a U-Haul and drove from Manhattan to Boston. Who knew the hotel parking was underground and the U-Haul would not fit? The staff of the Cambridge Marriott were wonderful. Even though it was incredibly busy with freshman for Harvard and MIT, they found time to help us. I would like to personally thank Assedge, who went out of his way to find a spot to park the truck. He was a life saver. We had a room on the 19th floor overlooking the Charles River. It was absolutely beautiful! The hotel is walking distance to MIT but over a mile to Harvard, we took cabs. Thank you to the staff of the Cambridge Marriott for your warm welcome! You made what was a frantic few days, very lovely.

Room Tip: Get a room high and on the side of Charles River, you won't regret it.
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  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank LindaRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 August 2014

The hotel is centrally located and you can take the subway right from Kendall Square stop which located next to the hotel right into downtown Boston. But there are plenty of restaurants and places to grab a meal within walking distance if you don't feel like traveling in the city.

The views of the Charles River from the rooms are an added bonus. We also took a walk along the Dr Paul Dudley White Bike/Jogging Path. The path follows along the river and offers some fantastic views of Boston.

The rooms were great and the staff was even better. They were very helpful with any recommendations in regards of things to do/see or places to eat. We will definitely stay here again on our next trip back to Mass.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Megan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirkland, Washington, United States
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 23 August 2014

Stayed here for a college visit trip t MIT. Great MIT guest rate, but a bit of a lackluster hotel. Better than the Courtyard next door, but not as nice as the Hyatt o the Marriott hotels in Boston. Best feature: proximity to MIT/Harvard.

Rooms are ok, a bit faded and older, traditional décor. Lots of marks on wood, tiny bathroom, threadbare towels. Beds are fairly hard (I ended up laying on a bed of pillows). Wireless in room kept cutting out. called help desk and spent an hour troubleshooting.

Arrived late in the evening and was given keys that didn't work; turned out the room number I was given was wrong. Had to hunt all over to get new keys - a little irritating when you are tired.

Hotel is had to find - in part due to Boston's ad signage and lots of road construction with detours. Bad cell signal, no GPS service - this seemed to be the same for several guests I talked to. called hotel for directions and was given conflicting directions - took another 20 minutes to find the darn place.

Overall, just ok.

Room Tip: ask for high floor with view
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Green Features: had a recycle bin, but I saw the maid just dumping trash and recycling into the same bag...
  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank cmt4wa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara B, Manager at Boston Marriott Cambridge, responded to this review, 25 August 2014
Dear Cmt4wa -
I am sorry you had so many issues during your stay. As you can see from other Trip Advisor reviews our hotel is known for its outstanding staff service and high quality guestrooms. We are expecting to upgrade our guestrooms in the near future and this will address the issues you mentioned. Thank you for your feedback and observations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Boston Marriott Cambridge

Property: Boston Marriott Cambridge
Address: 50 Broadway, Cambridge, MA 02142
Region: United States > Massachusetts > Cambridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Cambridge
#10 Romantic Hotel in Cambridge
#12 Family Hotel in Cambridge
#12 Business Hotel in Cambridge
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Boston Marriott Cambridge 3.5*
Number of rooms: 431
Official Description (provided by the hotel):
As a top choice among Cambridge hotels, the Boston Marriott Cambridge is situated across the Charles River from downtown Boston and is the perfect location for your next visit to the city. This Cambridge hotel is positioned in Kendall Square near popular Boston area attractions. Top universities such as MIT, Harvard, and Boston University are just minutes away, as well as Massachusetts General Hospital & the Children's Hospital. Guests of this hotel in Cambridge will enjoy the close proximity to Harvard Square, Fenway Park, TD Banknorth Garden, the North End and the Museum of Science. Enjoy casual American fare at our Cambridge, MA hotel’s new restaurant, Champions. The Boston Marriott Cambridge hotel is also an ideal event and meeting facility. With ten breakout rooms and 12,000 sq ft of event space, this hotel can accommodate groups of any size. With easy access to Logan Airport, I-93 and the subway, the Boston Marriott Cambridge is the ideal lodging choice for business trips and vacations in Boston, MA. ... more   less 
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Also Known As:
Boston Marriott Cambridge Hotel Cambridge
Marriott Cambridge

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