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“Great hotel!!!”

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Hyatt Regency Cambridge, Overlooking Boston
Ranked #10 of 20 Hotels in Cambridge
GreenLeadersSilver level
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
“Great hotel!!!”
Reviewed 30 June 2014

I had booked most of my crew at this hotel as it was close to Harvard Stadium where we were working. The entire city was sold out so by the time I booked my room I was stuck about 30 minutes away. One of my coworkers checked out early so I called and asked if I could take over his room. They were more than accommodating. They had the room available right away and it was only 12pm. Ivan checked me in and he was efficient and friendly. We were directly across from the elevator but didn't hear a thing. The pool was nice, but more for laps and not for kids, but it didn't stop my children from having fun. The beds were comfortable and the room was spacious. My only complaint was that the restaurant charged way too much for a mediocre breakfast. At almost $20 a person, I'd expect to get more than what you can find at any other hotel's complimentary buffet. Overall, an excellent hotel for personal or business.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sp0rts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalSonestaBoston, Public Relations Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review, 9 July 2014
Hello, sp0rts, Thank you for the excellent review! We are so delighted that we were able to accommodate you and your crew on a sold out night in the city. We pride ourselves in our authentic hospitality and customer service and friendly staff, and will pass along your kind words to Ivan. I sincerely apologize that our breakfast buffet was not to your liking. We take your comments to heart and have started working on improvements. We hope to see you again, soon. Have a wonderful summer! All my best, Emily qualitybosrc@hyatt.com
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2,216 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (460)
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Jakarta, Indonesia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 June 2014 via mobile

Stayed there for 5 nights. The rooms so spacious. The view from the rooms were so beautiful. The only thing was missing was there was no refrigirator in the rooma. They provided shuttle to Harvard Square and Kendall square was very helpful for us.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ferlita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalSonestaBoston, Public Relations Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review, 25 July 2014
Hello, Ferlita, Thank you so much for taking the time to leave your comments. We are thrilled that you chose Hyatt Regency Cambridge for an extended stay to town. We are certainly lucky to be located in such close proximity to the Charles River and area attractions such as Harvard Square and Kendall Square. We do have refrigerators available upon request; please be in touch and we can note your preference on your profile. We look forward to welcoming you back.
Best, Emily qualitybosrc@hyatt.com
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Lowell, Massachusetts
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 June 2014

Cashed in some points to have some fun at 50th birthday party down the road. Very clean and up to date. Liked the room a lot, wished we had a view of the river versus Cambridge. Had a night cap in the lounge...............I hear they're updating...........please consider giving the view of the river to the guests and not the bartenders. Hotel has a great view across the Charles River and into Boston, yet when sitting at bar you have your back to it. I like the location.

Room Tip: River view
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KPN1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalSonestaBoston, Public Relations Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review, 25 July 2014
KPN1965, Thanks for your comments! It sounds like you are one of our Gold Passport Members and we are glad to hear that you were able to use your points for such a special occasion. You have heard correctly, we will be undergoing a renovation at the end of this year and will surely be passing along your notes about the bar, as the Charles River views are certainly one of our best assets. We hope to see you again, soon. Best, Emily qualitybosrc@hyatt.com
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Dresden, Germany
Level Contributor
158 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 29 June 2014

Great location at the bank of the Charles River. Spacy room (we had one overlooking the river) - but kind of noisy AC. The road between hotel and river is also quite busy, so try to get a room in one of the upper floors. Good breakfast buffet. Loved the rooftop pool - although it could be a little cleaner (windows, quite a bit of rust and oxidation). Loved the Hotel shuttle to Harvard Square and other locations.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KHSMHS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarah d, Public Relations Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review, 1 July 2014
Hi KHSMHS, Thank you for your recent review of your stay at Hyatt Regency Cambridge! We are glad that you were able to enjoy the great location of the hotel as well as the breakfast buffet at Zephyr on the Charles filled with naturally sourced, local options. We apologize for the inconvenience with the air conditioner in your room. We will be sure to pass this information along to the Engineering department for immediate review. Please let us know the next time you are in Cambridge so we can ensure your room is quiet and enjoyable. Thank you again for the review and we look forward to welcoming you back, soon! Best, Sarah. qualitybosrc@hyatt.com
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St. Cloud, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2014

I have stayed in Cambridge for five nights. This is the best hotel I have stayed. I like their services, rooms, cleanliness and sleep quality.The front desk managers are friendly. Bed is very nice. No noise at all. I did not rent a car. The complementary shuttle service made my stay very inexpensive. The continental breakfast included is a good starter for the day.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Jayantha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarah d, Public Relations Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review, 1 July 2014
Jayantha H., Thank you for taking the time to review your “5-star” stay at Hyatt Regency Cambridge. We are so glad you were able to take advantage of our complimentary shuttle connecting guests to convenient Cambridge locations! Next time you stay with us you should stop by Market on the Charles for a freshly brewed cup of Starbucks coffee or fruit cup to energize prior to venturing out on your day of exploration! Thank you again for your review and we hope to welcome you back, soon! Best, Sarah.
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Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 26 June 2014

This is a great hotel in a great city. Our family has stayed here at least 6 or 7 times over the past 4 years. I am always so impressed with the friendly staff members. In addition to the great staff, the restaurant and bar are wonderful too. Best hotel breakfast buffet and the evening bar area is wonderful overlooking the Charles river.

Room Tip: The higher the room, the better view of the Charles River and the crew activities.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brayball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarah d, Public Relations Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review, 1 July 2014
Brayball, Thank you for selecting Hyatt Regency Cambridge during your recent travels and for taking the time to review your experience! We are so glad that you were able to enjoy the magnificent views of the Charles River from both your guest room and the Zephyr of the Charles, it truly is one of the most unique qualities of the hotel. Next time you stay with us if you are looking for a way to enjoy the view as well as keep up with your workout routine make sure to ask a front desk associate about Zagster Bike rentals! Thank you again for your review and we hope to see you again soon! Best, Sarah. qualitybosrc@hyatt.com.
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San Francisco, United States
1 review
Reviewed 26 June 2014

Wonderful experience. I usually stay here for business. This time around I brought the family and everyone had a great time. The staff is very attentive and you got to love the location. We had a suite with a tremendous view - kids loved watching the early morning rowers on the Charles and the lights of downtown Boston and Fenway while the Sox were in town.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Soumen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Cambridge, Overlooking Boston

Property: Hyatt Regency Cambridge, Overlooking Boston
Address: 575 Memorial Drive, Overlooking Boston, Cambridge, MA 02139-4896
Phone Number:
Region: United States > Massachusetts > Cambridge
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Cambridge
#4 Luxury Hotel in Cambridge
#7 Business Hotel in Cambridge
#9 Family Hotel in Cambridge
#11 Romantic Hotel in Cambridge
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hyatt Regency Cambridge, Overlooking Boston 4*
Number of rooms: 470
Official Description (provided by the hotel):
Sophisticated and contemporary, Hyatt Regency Cambridge is a stylish hotel overlooking the Boston skyline. A proud recipient of the AAA Four Diamond Award, our Boston hotel features contemporary rooms with breathtaking views of the scenic Charles River and downtown Boston. Tour the Freedom Trail, visit art museums, or catch a game at historic Fenway Park, all just a complimentary shuttle ride away from Hyatt Regency Cambridge. Nestled between legendary colleges and universities such as Harvard, MIT, Boston University and Boston College and conveniently located just minutes from innovative companies and start-ups such as AT&T, Yahoo and Amazon, our Cambridge hotel is the ideal place to conduct business or academic pursuits in Boston. Enjoy seasonal New England cuisine at Zephyr on the Charles, offering sweeping views of Boston's Charles River. Sip a cocktail at the Zephyr Lounge and relax on our outdoor, seasonal patio on warm spring night. ... more   less 
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Also Known As:
Hyatt Regency Cambridge, Overlooking Boston Hotel Cambridge
Cambridge Hyatt Regency
Hyatt Cambridge

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