We had no idea that this facility is only one section and two floors of "inn". The rest of the building is conference rooms and dorm rooms. The facility is clean and presents well. The complimentary breakfast is weak at best. At lunch it took too long to have our salads presented to us. They tasted good, just too much time. The lobster roll we ordered from the bar tasted simply like lobster only and was shredded not chunks of lobster. Upon returning from our work obligations several nights the conference room was hosting several events and there were no parking spots available for guests. The person at the front desk told me to drive down the street and park around the corner. Then I would have had to walk back to the hotel with my computer and work materials in 28 degree weather - UNACCEPTABLE! Better planning is needed for facility guests and their parking needs. I requested a refrigerator and it froze everything I put in it even after adjusting the controls. I requested a replacement refrigerator and it did the same thing. Keeping curtains closed was the only way to keep the cold air from coming in through the windows. I agree with another reviewer - the heating unit in the room is very loud. Know that maneuvering around the streets of Lowell is quite confusing even with a GPS in hand. Overall, with the hotel offerings in Lowell this is just ok.
- Official Description (provided by the hotel):
- The UMass Lowell Inn & Conference Center, located in the heart of downtown Lowell, overlooks the Concord River and city canals. Just minutes from major intersections, the hotel is centrally located near historical landmarks, major event venues, galleries, shops and a bustling downtown ... more less
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- Also Known As:
- Umass Lowell Hotel Lowell
- Lowell Doubletree