We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Super Staff but Beware the Banging Doors!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
UMass Lowell Inn & Conference Center
Ranked #2 of 2 Hotels in Lowell
Reviewed 11 October 2010

It is an unusual place - not really a hotel, as another reviewer wrote -- as it has all sorts of other things going on there - and it is not easy to find at all (few signs and downtown Lowell is confusing to navigate). The pluses were the very accommodating and helpful staff (changed my room for me, despite being full - and a fellow from the desk ran up to help the lady cleaning another room - there was only 1 other available with 2 beds - finish it up so I could switch rooms; let me use a computer, although not set up to do so; very helpful providing directions and printing them out), from the front desk (evening and morning shifts) to the breakfast help. The room was fine - but the big minus was the extremely noisy fire door that separates the rooms from the conference section on the 2nd floor. At first I had room 212, which is right by the door - and I went down immediately to get another room. I then got 216 - a bit further down, but with the gap under the door of the room, the door is very audible - as was the sports team that gathered around 6:30 to go to breakfast - and they really had a lot to say in the hall before getting to the breakfast area! So - try getting a room away from the door (or use towels to block the base of the door to your room) - and you would be fine! The continental breakfast was perfect for me - fresh fruit, granola, muffins and yogurt -but my son wished there was some cereal. The location is handy for walking in Lowell. But for the door - which sounds like a small thing - but banging noises when trying to sleep are important in evaluating a hotel! - I would rate it higher.

Stayed: October 2010, travelled with family
Thank enghien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (141)
Traveller rating
Traveller type
Time of year
Language

130 - 136 of 141 reviews

Reviewed 9 October 2010

I was looking for a last minute deal for a hotel room in Boston only to find last minute and Boston on the biggest holiday weekend in New England is asking for trouble....So desperation and my tight wad nature came to an impasse...after exhausting all efforts on Priceline and other discounters, I took a chance on Hotwireand bought a room in the burbs of Boston. After paying Hotwire($83) , the actual name of the hotel was disclosed....my initial thoughts were UGG!!!! I got screwed by Hotwire-they sold me a left over dorm room...I was furious, but accepted my fate since I needed to place to crash for the night...
The hotel proved very difficult to find....no signs anywhere, and located right in the middle of the busy downtown area of Lowell with a facade that made the hotel look exactly like a campus building. At this point, I was mentally defeated so I called the hotel and a very patient staffer stayed on the phone and talked me to the hotel. The town is a lovely, historic, old mill town with some quaint cobbled streets and interesting period buildings. Upon entering the hotel, I grew anxious as a gaggle of hooting and hollering young soccer playing coeds -enmasse entered the lobby....I'm thinking I'm in for a raucous night of blasting music, screaming kids..etc...Additionally, the building is in the middle of renovation with unpainted hallways and drywall patching...what in world have I gotten myself into!!!!! The very pleasant desk staffer was terribly slow-lacking hotelier skills....so finally after standing and waiting for 15 minutes to get my room key, I walked to my first floor room and opened the door to find a brand new, immaculate, easily a 3 star quality room; Large, modern, with a hi def LCD flat screen TV, in room coffeemaker, large immaculate bath with endless hot water and plush towels...my first floor room had a private patio overlooking the city waterway.....very nice indeed....and despite the fact that students do indeed live on the upper floors, the hotel section of the center was rather quiet excepting the slamming doors-they really need to attend to these hard slamming doors.. Complementary wireless internet was lightening fast. The hotel lacks vending machines and there is no workout facility no pool/, no spa, no business center. An adequate continental breakfast comes with the room. The hotel is right in the center of town, so there is plenty to do nearby and there are a number of restaurants around the city center. For a good night's sleep and not much more, this is a good deal at the Hotwire price, but this is not a hotel.

  • Stayed: October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gottagit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2010

I stayed at this hotel during the Lowell Folk Festival. It was full to the rafters with musicians, sound people, festival staff, and who knows who else. Although it is clear that this property is in transition, their staff makes up for it at every turn. People greeted us with genuine warmth. They explained the parking system (municipal, so there are a few rules...). They moved someone in our group who objected to the party across the hall. When I accidentally put the door hanger on "do not disturb," I arrived in the evening to a messy room. I asked that linens be sent up, since it was 7pm. I went to dinner and came back to not just linens but a made-up room. On the last morning of my stay, the dining room staff was saying goodbyes like "have a great trip back to Philadelphia." From the management to the hard-working staff, everyone seemed happy to be there, intent on doing a good job, and thrilled to have us stay there.

They have a few wrinkles (e.g., no skim milk on a buffet with healthy cereals and fruit, room freezing on arrival, no fitness center or did I just miss it?), but a good staff can make up for this a hundred times over.

This hotel is on one of Lowell's canals; don't miss having coffee and your newspaper on the patio.

  • Stayed: July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lisbette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2010

The only hotel within a few minutes walk of the Lowell National Historical Park, the New England Quilt Museum, and several restaurants, including the excellent La Boniche. The rooms are clean. The staff is helpful. A good continental breakfast. Renovation work is underway, but only during the day. Formerly associated with Doubletree, but now run by the University.

  • Stayed: July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank VirginiaDaylily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2010

Jackhammers, yes jackhammers right below us all day long. Don't plan on sleeping in or catching an afternoon nap. They are remodelling, and they don't tell you this when you reserve a room or check in. The staff is very nice and the rooms are clean and very comfortable, but.... You hear every noise, voice and door in the hall. No vending or ice machines, bar not open during week, parking is limited, but they do offer a parking garage spot. Bring your walking shoes.
Jackhammers in the room below were too much though

    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank JAGordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NancyO0904, Director of Sales at UMass Lowell Inn & Conference Center, responded to this reviewResponded 29 June 2010

The UMass Lowell Inn & Conference is under renovation to provide our guests with a seperate entrance from our students and to add additional meeting space and services to the hotel. Construction takes place between 9am and 3pm. The hotel does have signs in the lobby asking for guests understanding and we are providing all of our guests with a complimentary contintental breakfast during this construction season. All guest rooms come with complimentary parking. Vending and Ice machines are located on guest room floors.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile
Google Translation

Stayed: January 2017, travelled with family
Thank Estevam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2016
Google Translation

Room Tip: Les chambres avec terrasses sont très agréables
See more room tips
  • Stayed: August 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sylvie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Lowell
2.0 mi away
Courtyard Boston Lowell/Chelmsford
3.0 mi away
Best Western Plus Chelmsford Inn
7.4 mi away
Hampton Inn & Suites Westford - Chelmsford
Show Prices
Show Prices
Show Prices
3.4 mi away
Radisson Hotel and Suites Chelmsford / Lowell
8.4 mi away
Westford Regency Inn
Westford Regency Inn
#3 of 3 in Westford
465 reviews
3.4 mi away
Fairfield Inn Boston Tewksbury/Andover
Show Prices
Show Prices
Show Prices

Been to UMass Lowell Inn & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about UMass Lowell Inn & Conference Center

Address: 50 Warren St, Lowell, MA 01852-2224
Region: United States > Massachusetts > Lowell
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Lowell
Price Range: £94 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — UMass Lowell Inn & Conference Center 2.5*
Number of rooms: 200
Official Description (provided by the hotel):
The UMass Lowell Inn & Conference Center, located in the heart of downtown Lowell, and offers over 200 seasonal hotel rooms as well as 31 year round inn style rooms that overlook the Concord River and city canals. Just minutes from historical landmarks, major event venues, galleries, shops and a bustling downtown. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Odigeo, TravelClick, Expedia, TripOnline SA, Hotels.com, Ebookers, Evoline ltd, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your UMass Lowell Inn & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Umass Lowell Hotel Lowell
Lowell Doubletree

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing