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“Should be 3 stars hotel; not 5!”

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Resort Valle Dell'Erica Thalasso & Spa
Certificate of Excellence
Reviewed 20 July 2014

Every year we book a nice 5 stars hotel for our summer holidays. We have been in many fantastic luxury hotels in Italy and we have never been disappointed, except this year. We decided to visit Sardinia despite the fact we could not find a 5 stars hotel for less than 800 Euro a night in the beginning of July.
We chose Valle Dell'Erica because the spot looked very nice on internet.
Indeed the area is nice, pools are ok and staff is friendly but during our entire stay we did not perceive any sign of luxury at all. Rooms are very modest and need urgently to be renovated. Food is ok but very average. Staff has no experiences of luxury hotels at all.
There is no activity at all for adults. There is nothing to do except going to the pool and the Spa.
This hotel should be 3 and maybe 4 stars maximum but does not deserve 5 stars at all. For 800 Eur a night it is probably the worse value for money we have ever experienced. Is not worth more than 250-300/ night.

  • Stayed: July 2014, travelled with family
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5  Thank Benjamin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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111 - 117 of 998 reviews

Reviewed 8 July 2014

Utterly luxurious, peaceful and beautiful. Fantastic near-deserted beaches and sea-water swimming pools. A range of restaurants each with top class service. Tastefully-decorated rooms and suites with breathtaking panoramic views. Gorgeous gardens. Heaven.

  • Stayed: June 2014, travelled with friends
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2  Thank hamsterski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

The hotel has a wonderfully natural environment, quite un-resort like. The family suite was, spacious, tasteful and finished to a high standard. However, room service is awful,one member of staff hung up explaining they don't speak English. Thankfully the consistently poor standard of English and worse attitude was an isolated incident. Food was good but lunch choices were underwhelming and limited - a problem given the remote location and ridiculous cab fare to the nearest town. Being fussy the sand on the beaches is very coarse but the water is beautiful if very cold in June. All in all a lovely experience though and a useful kids club.

  • Stayed: June 2014
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4  Thank FrankieSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

We stayed 3 nights at this hotel as we were upgraded to it (the hotel that we had booked owned by Delphina Hotels was not opening on time).
The rooms are beautiful with lovely furnishings, modern showers, cosmetic mirrors and Sky TV.
This is a resort with multi pools, at least one swim up, golf if you're interested, childrens club, restaurants and with its own private beach.
Staff were extremely courteous and friendly especially Roberto the bar manager who provided excellent formal but friendly service.
We were given a junior suite which was underneath the area by reception. Beautiful room but you could hear people walking above as it is an outside area so we asked for a change of room which was dealt with immediately. The second room was just as good as the first but this time with a coffee maker. Unfortunately the air conditioning did not work. It was not a problem until the evening when we needed the heating on as it was a bit chilly and we reported it to reception. The situation was not resolved until the next evening. The Front of House Manager was very apologetic that it was not resolved sooner and that we were not informed that they were working on it. As the hotel had just opened on the day we arrived we understood that it was just opening problems. On check out the General Manager met us and again apologised and waived our extras which we had worked out to be about 350 euros.
No money is needed in the resort apart from shop which had souvenirs and essentials and money for tips as all charges are charged to the room. This is a hotel that caters for children but there are many places that are kid free if needed.
I have given a full 5 ratings for service as although there were problems with the rooms, the hotel realised there mistakes and attempted to rectify it. We went away extremely happy with the service we received and would happily book a stay here again.

Room Tip: Choose a room that does not have anyone above you with a sea view. It is a large resort and there a...
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  • Stayed: May 2014, travelled as a couple
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Thank yvonnea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

The location of this hotel is stunning. The views are incredible. We saw the seas from out balcony and the views were just as magical from the bar and restaurant areas. It is a fairly remote site which made for a very peaceful and quiet stay. Our room was lovely, very clean and spacious. The decor is good, though that and the facilities are not quite five star. Wi Fi was sporadic (which in truth made for a more relaxing stay) and the extras are not quite up there with the top and the best. The bathroom was enormous.....the most wonderful walk in shower and beautifully built. It felt very country-fied. The staff were utterly delightful. They were always polite and smiling and nothing was ever too much trouble...and they enjoyed a joke and a laugh. The bar area and the nightclub area had live music and it was great fun. Classy and quiet. The food was good, if basic. BUT Italian basic is among the best! Just walking through the resort was lovely, the flowers and herbs and smells were wonderful. The walk to the beach was fairly off the beaten track (and not far) and when there is was beautiful. Forget 50 shades of gray, this was 50 shades of blue. The spa was not the best.... very basic. But that is not what we went for. Location wise and for the size of the rooms and views and laid back feel..... wonderful

Room Tip: Make sure you get a room facing the sea....with a location like that it would be a tragedy not to se...
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  • Stayed: July 2013, travelled with friends
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4  Thank cadaques12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2013

Valle dell'Erica is really two large resorts, the original "Erika" resort and the new "La Licciola" resort. The two parts have their own, separate reception areas (and separate parking lots) but they are completely interconnected so guests can walk over to the other side to use the many swimming pools, beach areas etc.

We stayed on the "La Licciola" side which is very new, and a little bit more contemporary in style. Our room was large and just lovely, with our own large veranda overlooking the swimming pool area and the sea beyond.

On the Licciola side most rooms have a sea view, while on the Erika side not all rooms do. We also saw a room on the "Erika" side and apart from the sea view the difference wasn't huge; the Erika side room was ALMOST as nice, maybe a bit more "rustic" and colorful in it's design than our Licciola side room, but also very well kept.

The reception and common areas are a notch more contemporary and stylish on the Licciola side. The swimming pools are similar on the two sides, but the Licciola side seemed less crowded.

The biggest difference is probably that all the Kid's Clubs take place on the Erika side. There are plenty of kids staying on the Licciola side with their parents, but they tend to walk over to the Erika side to join the kids' activities during daytime. So that's why the swimming pool areas feel calmer on the Licciola side. And why the Licciola side feels more 5 star than the Erika side.

There are plenty of swimming pools, all very nice and clean. And plenty of lounge chairs.

The buffet restaurant on the Licciola side was very good. Especially if you show up early, the various buffets are quite impressive. The days when we were late for dinner the restaurant was less crowded, but also the buffet tables felt a bit "raided" by the crowds already. The restaurant is large with lots of guests and it's hard for staff to keep the buffet nice-looking all evening.

The location is in the middle of nowhere, surrounded by greenery, lovely beach coves and the sea. You can see the island of Corsica across the waters.

The hotel is very pricey but we would love to come back again - especially if we found a good rate. I would choose the Licciola side unless I travelled with kids.

Room Tip: Kids' Club activities are on the "Erika" side of the hotel, so calmer on the "La...
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  • Stayed: August 2013, travelled as a couple
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11  Thank roamingmatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

Wonderful staff and excellent accommodation spread over an outstanding resort. Very unspoilt and hotel has made the most of the coastline with individual sun beds littered around. Food outstanding for half board, could maybe do with a restaurant somewhere between the amazing buffet and very upmarket fine dining place. Suites excellent, very spacious and everything you need but not overly luxurious. Would happily go back, a bit isolated you need a car

  • Stayed: September 2013
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4  Thank Amanda7164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Resort Valle Dell'Erica Thalasso & Spa

Address: Localita Valle dell'Erica | Porto Pozzo, 07028, Santa Teresa Gallura, Sardinia, Italy
Phone Number:
Region: Italy > Sardinia > Province of Olbia-Tempio > Santa Teresa Gallura
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Santa Teresa Gallura
#1 Luxury Hotel in Santa Teresa Gallura
#2 Romantic Hotel in Santa Teresa Gallura
#2 Family Hotel in Santa Teresa Gallura
Price Range: £235 - £791 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resort Valle Dell'Erica Thalasso & Spa 5*
Number of rooms: 271
Official Description (provided by the hotel):
Resort Valle dell’Erica. The Resort of your dreams. Valle dell’Erica is situated to the north of Palau, on the borders of the National Park of the Archipelago of La Maddalena, right opposite the fascinating uninhabited island of Spargi. It is situated 4 km from the charming village of Porto Pozzo, with its small tourist port and shops and just 12 km from S.Teresa di Gallura, a well-known tourist destination in northern Sardinia facing the Straits of Bonifacio. The first part of Valle dell’Erica, the first tourist village constructed in Sardinia, was built in 1958 (a period when it was still possible to build a few metres from the sea) by the owner of the valley, a pioneer of tourism in Sardinia. Thanks to the fascination of the area and the high quality of the structure built – indeed it received a special mention from the President of the Republic – Valle dell’Erica during the sixties became a very stylish, sought-after venue, and indeed numbered princes and kings among its guests. In 2005 it was completely refurbished by Delphina which by showing respect for the splendid natural environment surrounding it and thus in harmony with the style of the original village chosen by its founder, transformed it into a resort equipped with all modern comforts, the aim being to offer something which has become somewhat rare, that is the emotion of a truly natural holiday (as in days gone by) but also in an exclusive setting. The Resort can boast of a truly unique, unrepeatable position, a few metres from a splendid white sand bay and rocks moulded by wind and weather, in natural scenery which is among the most beautiful in Sardinia. Thanks to its extensive spaces, privacy is always guaranteed, and its numerous small bays accessible on foot, its romantic rooms with panoramic verandas, the warm atmosphere of its Thalasso and Spa Center and the services offered by its skilled staff, ensure it is a true oasis of relaxation and pleasure for couples. The Resort is also an ideal choice for family groups; indeed it has large, secure green and garden areas where the kids can play without disturbing the adults, a large, well-equipped mini club and a splendid kids’ pool. Apart from the beauty of the sea and the breathtaking views, it offers an exceptional sea water pool just a few metres from the sea and an outstanding Thalasso & Spa Centre. After dinner, in the Resort’s Plaza, there are entertaining shows with live music and various different events. ... more   less 
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Also Known As:
Resort Valle Dell`Erica Thalasso Hotel Santa Teresa Di Gallura
Resort Valle Dell`Erica Thalasso And Spa
Hotel Valle Dell Erica
Valle Dell Erica Hotel
Resort Valle Dell'Erica Thalasso & Spa Sardinia/Santa Teresa Gallura

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