This is our second time at this property- we stayed here about this time last year. The hotel is still very neat, clean and tidy... The staff were very friendly and helpful. I was a little surprised at the sound insullation... we were on the first floor, and the night we were there, two large groups used the breakfast area for meals/gatherings that got quite loud... you went out into th ehallway, and you could hear the din all the way down to the end... but inside the room, you heard nothing. THAT was awesome. In the morning, you would never have known there were two parties in the breakfast room the night before... everything was neat and clean and ready for the day.
The pool area was clean- much better than last time, and the hot tub was a good temperature, but the pool was frigid. What is the point of having an indoor pool if you are not going to keep it warm enough to swim in?
Bed linens and towels were in good shape. We needed more towels, and a stop at the desk had them delivered in minutes. Beds were comfortable.
Overall, it was quite nice...
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- Also Known As:
- Springhill Suites Richmond Northwest Hotel Richmond