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“Good service, no flavor!”
Review of Bertucci's

Ranked #663 of 1,607 Restaurants in Richmond
Price range: US$10 - US$20
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Business meetings, Child-friendly, Groups
Dining options: Lunch, Dinner, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: At Bertucci's, we've been perfecting the art of the brick oven for 35 years. Every thing we make, from your favorite rolls to our incredible pastas to our fire baked artisan pizzas, is prepared from scratch each day and uses only the freshest ingredients. So take your time, look things over, and then bring your appetite. Whatever you choose, you can't go wrong.
Galax, Virginia
Level Contributor
144 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
“Good service, no flavor!”
Reviewed 24 July 2014 via mobile

Was here on business last week, we had a large party and the service was excellent! The food however was not. The chicken parm was lacking any flavor. The wings were good but overall it was not a memorable meal. Sorry guys.

Visited July 2014
Thank RastaMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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90 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Level Contributor
6 reviews
5 restaurant reviews
“Average at best”
Reviewed 24 July 2014 via mobile

I travel through Richmond quite often and always try to eat at non chain restraunts. I rely on reviews alot and they were mostly correct. Ravioli noodles are far from light, thick dough and bland maranara. Rigatoni with chicken and brocoli, looked and tasted like bag pre made chicken, brocoli was way over done and where was the sauce? Also who puts lemon slices in Alfredo sauce, the acids would separate the sauce. Maybe that is why there was none. I will not be eating here again. On a positive the bread and oil were good.

Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
56 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Great Italian Fare!”
Reviewed 15 July 2014

A great restaurant for celebrating my best friend's ordination. They comfortably seated fourteen of us and we were immediately served with a delicious salad. Later came the antipasto and some side dishes of spaghetti and others. The food was topped off with three different varieties of pizza. Wonderful food baked in a brick oven. Worth the trip. The service was also top notch. Highly recommended.

Visited July 2014
Thank Martin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manakin Sabot, Virginia
Level Contributor
176 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Food and Service exceeds many chain restaurnants”
Reviewed 28 June 2014

It has been a while since we dined here. Food was very good. The menu had a wide variety of offerings. Our waitress was exceptional. She was very knowledgeable about the menu, friendly, and attentive.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank dond7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owens Cross Roads, Alabama
Level Contributor
262 reviews
144 restaurant reviews
common_n_restaurant_reviews_1bd8 120 helpful votes
“Used to be my favorite restaurant, but I have to find a new one.”
Reviewed 29 May 2014

On my last visit the food was excellent and the service, prompt, fast and friendly, but something has changed. Many of the old favorites that had been on the menu for years are now gone. Many of the familiar servers and managers are no longer there. Current situation is fine, but it is just missing something. Restaurant was not busy, but the wait seemed long and no manager came to my table. I wish he had. Note that I still rate it highly, but it is slipping a bit.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank HappyDonor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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