We were in Richmond this past weekend for a family wedding and were fortunate enough to stay at The Jefferson Hotel. As others have noted, the hotel is an architectural beauty and warrants a stay for that reason alone. The hotel also offers the full array of services that you would expect, and the service is top-notch as this brief story illustrates:
As part of the wedding celebration, the bride had asked grandparents, aunts and uncles to bring along their wedding photos to display at the reception -- a nice idea. Our job was to bring our wedding photo...and the only wedding photo that exists of the bride's maternal grandparents. In our rush to leave for Richmond on time, we forgot the grandparents' wedding photo. With the help of a good friend and neighbor, and some timely printing by FedEx Kinko's, we were able to get a reproduction of the photo in time, but not a suitable frame. When we explained our dilemma to Austin Murden, a newly-minted Concierge at The Jefferson, he immediately searched their "odds and ends" drawer and found a perfectly nice frame that he was able to "loan" us for a few hours. It worked like a charm and our problem was solved.
While Austin certainly deserves credit for finding the solution in a timely manner, it was his good nature, polite attention, and eagerness to help that made the difference. In fact, every encounter we had with the Jefferson team this weekend was similarly courteous and responsive.
Although the wedding reception and rehearsal dinner were not held at The Jefferson, the hotel provided many of us with a beautiful, comfortable and well-appointed room, good food, and gracious service during our stay. It greatly enhanced what was a truly memorable weekend and wonderful family wedding experience. We would recommend this hotel to anyone without reservation. We look forward to a return visit.
- Official Description (provided by the hotel):
- Since 1895, The Jefferson Hotel has been recognized for its genuinely friendly service, luxurious guestrooms, breathtaking architecture and elegant decor. Guests of The Jefferson enjoy newly renovated guest rooms, two award-winning restaurants, 24-hour room service, a complimentary on-site health facility,indoor swimming pool, and complimentary wireless internet access and local calls. Located in the heart of downtown, all of the city's most popular destinations can be reached using the hotel's complimentary transportation. ... more less
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