I'm a Marriott guy and on personal travel will always look for a Residence Inn first. Marriott needs to take a look at this one.
First, the good: the staff were great, the room was clean, decent sized and the location was great.
The Bad!: the walls and ceiling apparently have no insulation. You could hear everything in the rooms around and above you. Whoever was in the room above came in at 2 am, woke us up with their noise, and proceeded to walk all over the room. This went on for 20 or 30 minutes. Finally back to sleep by 3am....but the room above got up at 6 am to shower and pack. Finally out by 7:15! We dozed until 9:30 and departed. Worst stay in a Marriott ever.
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- Also Known As:
- Residence Inn Richmond West End Hotel Richmond
- Richmond Residence Inn