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Residence Inn Richmond West End
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Reviews (176)
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All reviewsthe penthousefull kitchennice appliancessized kitchenlarge closetqueen bedquiet at nightcounter spacehome away from homehot oatmealan older propertyan extended stayquiet locationawesome staymarriott propertiesfree breakfastfront desk staff
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124 - 129 of 176 reviews
Reviewed 2 July 2013

Nice size room with large kitchen area. But who needs that kitchen when you have a great breakfast each morning. Evening serving was enough that I did not need to go out to dinner. Pizza, salad, nachos and crudite along with dessert all included.
Great location for Altria or Genworth Financial meetings

  • Stayed: June 2013, travelled with friends
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Thank Spiketon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2013

We stayed for only one night during a crew get-together. The staff was friendly and the room accommodating and more than spacious. The breakfast was good, and contained enough variety for nearly everyone.

Room Tip: We stayed for one night during a crew get-together and the service was good and room accommodating and spacious. The hot breakfast was more than adequate to satisfy your needs.
  • Stayed: June 2013, travelled as a couple
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Thank Jay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICWWGM, Owner at Residence Inn Richmond West End, responded to this reviewResponded 1 July 2013

Dear JayW;
Thank you so much for taking the time to share your thoughts about your recent experience at Residence Inn by Marriott Richmond West. We are so pleased to hear that you enjoyed your stay. We are happy that you found the accommodations fit your needs. We truly appreciate your feedback regarding breakfast as well.

We hope to have the opportunity to welcome back to Richmond again soon!

At Your Service;
Richard Dane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2013

Positives :
1. Nice location, very near to restaurants, shopping malls (Target, K-Mart, Food Lion, Kroger, Burlington etc)
2. Decent breakfast options
3. Nice big rooms, good toiletries, good wi-fi speed
Negatives
1. Evening snacks options can be bettered
2. Swimming pool needs renovation

  • Stayed: September 2012, travelled on business
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Thank ban1824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICWWGM, Owner at Residence Inn Richmond West End, responded to this reviewResponded 1 July 2013

Dear BAN1824;
Thank you so much for taking the time to share your thoughts about your recent experience at Residence Inn by Marriott Richmond West. We are so pleased to hear that you enjoyed your stay and were able to list your positive observations as well as offering us constructive "negatives". Comments, like yours, assist us in becoming better, your comments will be reviewed and actions taken if possible.

We hope to have the opportunity to welcome back to Richmond again soon!

At Your Service;
Richard Dane,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2013

This was a very nice place. The room was roomy and clean; service excellent with a friendly staff, etc.. Breakfast very good. The occupants above were noisy and when my wife complained the next morning, they discounted the bill. I would highly recommend it.

  • Stayed: September 2012, travelled with family
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1  Thank karlfriedmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICWWGM, Owner at Residence Inn Richmond West End, responded to this reviewResponded 1 July 2013

Dear Karlfriedmann;
Thank you so much for taking the time to share your thoughts about your recent experience at Residence Inn by Marriott Richmond West. We are so pleased to hear that you enjoyed your stay. As we are close to the University of Richmond, we appreciate the opportunity to have friends and families of students as well as Alumni choose us.
We truly appreciate your feedback regarding breakfast as well.
I sincerely apologize for the disruptive guests, I am glad that we could offer a solution.
Thank you for your endorsement and recommendation.

We hope to have the opportunity to welcome back to Richmond again soon!

At Your Service;
Richard Dane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2013

Friendly staff, above average breakfast, and a nice room layout. Though somewhat worn, my husband and I liked this place. The rates were reasonable, and the room was comfortable. The scrambled eggs at the breakfast buffet in the morning were cooked in a frying pan, not the microwave oven, which is pretty standard nowadays. Nice selection of condiments for the hot oatmeal, made-to-order waffles, and eggs, in addition to many steam trays (bacon, sausage gravy, biscuits, french toast, sausage patties, etc.) and cold selections (cereal, yogurt, fruit salad, muffins, bagels, etc.). The staff there was very attentive.

Room Tip: Our ground floor room in the 600 building had a slider to the patio that made the room nice and bright during the day.
  • Stayed: May 2013, travelled with family
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Thank Kathleen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICWWGM, Owner at Residence Inn Richmond West End, responded to this reviewResponded 1 July 2013

Dear KathleenV;
Thank you so much for taking the time to share your thoughts about your recent experience at Residence Inn by Marriott Richmond West. We are so pleased to hear that you enjoyed your stay.
Yes, we are an older property, but we pride ourselves on Service and Guest Satisfaction. I am pleased that you and your husband felt comfortable with us.
We truly appreciate your feedback regarding breakfast as well,.
We hope to have the opportunity to welcome back to Richmond again soon!

At Your Service:
Richard Dane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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