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“Nice Accomodations, friendly staff...”

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Delta Hotels by Marriott Richmond Downtown
Ranked #15 of 82 Hotels in Richmond
Certificate of Excellence
GreenLeadersGold level
Reviewed 22 December 2011

I travel to Richmond VA quite often on business and I always stay at the Crowne Plaza. The staff is extremely friendly. The rooms are always clean and the rate is great!

Stayed: December 2011, travelled on business
Thank Well_In4med
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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779 - 785 of 891 reviews

Reviewed 14 December 2011

I've stayed at this hotel a few times on business in the last three months. The customer service is excellent on every level. Brandon Harvey at the front desk is wonderful, always providing little extras to make your stay grand.

Room Tip: The business center is located in the lobby which makes it very easy to check-in for your flight and...
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  • Stayed: December 2011, travelled on business
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1  Thank Primustravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2011

Room was nice and clean. Staff was very courteous. Location easy walking to downtown. If too far to walk shuttle will take you, no problem. Very quiet and really too quiet, would have liked more going on so didn't have to leave hotel.. Bar area was dead and most of hotel the same.

Room Tip: One side of hotel downtown, one side river view. I would prefer river view and as high up as possib...
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  • Stayed: December 2011, travelled on business
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Thank Orange76nc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2011

Great location, friendly service, food in restaurant was good! I will be back. Front desk staff was very pleasant.

  • Stayed: November 2011, travelled as a couple
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Thank lconyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2011

My sleep and dining experience was great. I did have a problem with poor drainage in the bathroom sink...YUCK! Other than that, the staff was very good. My son and I had great breakfast experiences and Brandon Harvey, at the front desk was "Mr. Hospitality".

  • Stayed: November 2011, travelled with family
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Thank A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2011

I dragged my husband down to Richmond so I could attend a Saturday conference at the Convention Center. The hotels closest to the hotel (Marriott and Hilton Garden Express) were full, so I looked further and found the Crowne Plaza (still walkable however). To make it more comfortable for my husband, I booked a club level room with a view of the James River and a big flatscreen TV.

Well, this turned out to be perfect. The room was spacious with all the comforts, coffee machine, fridge, microwave, even linen spray and sleep mask. The view was lovely. We could have stayed here for weeks, although we were only booked for one night.

Reception was friendly and helpful to us. The breakfast buffet was really good with fresh waffles, omelets, good bacon, sausuages and eggs. The location was near the Canal Walk so my husband could hike around while I conferenced.

Thank you, Crowne Plaza Richmond for making our stay absolutely perfect!

Room Tip: James River view is the only way to go. I couldn't peel my eyes away from the view and took man...
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  • Stayed: November 2011, travelled on business
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1  Thank Sukibot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2011

I recently set-up a 2-day meeting at a downtown office building. Sixty participants were expected and probably half would be close enough to drive in but I was concerned about those who would need overnight lodging. The Crowne Plaza offered us an excellent rate for our lodging and provided a wonderful shuttle service. Our participants parked their cars and then didn't have to deal with Richmond traffic, having to know how to get to where they needed to be or drive around looking for a place to park. The staff was very professional and attentative to our every need. I would highly recommend the Crowne Plaza Downtown in richmond, VA for your business or pleasure travel needs.

Room Tip: the higher your room the better view of downtown and the James River.
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  • Stayed: November 2011, travelled on business
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Thank jswing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Delta Hotels by Marriott Richmond Downtown

Address: 555 E Canal St, Richmond, VA 23219 (Formerly Delta Hotels Richmond Downtown)
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Richmond
#13 Business Hotel in Richmond
#13 Romantic Hotel in Richmond
#22 Family Hotel in Richmond
Price Range: £119 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Delta Hotels by Marriott Richmond Downtown 3.5*
Number of rooms: 298
Official Description (provided by the hotel):
Experience the NEW Delta Hotels by Marriott Richmond Downtown! Our hotel features rooms with beautiful views of the James River, spacious indoor pool, 24/7 fitness center, fast free Wi-Fi, microwave & fridge, in-room safe, onsite parking & complimentary downtown shuttle. We are located near many of the city’s top businesses, such as Federal Reserve Bank, CoStar, SunTrust, UPS, VA Biotech Park, Dominion Energy & VA Commonwealth University; and are just minutes away from the VA State Capitol, Coliseum and Richmond Convention Center. Just outside our doors is Brown’s Island, host to many festivals and where you can embark on the best urban whitewater rafting & mountain biking in America! Delta Hotels Richmond Downtown is within walking distance of American Civil War Center, Altria Theatre, Dominion Arts Center & The National. Our over 13,000 sq. ft. event space is perfect for meetings, conventions, weddings & more. ... more   less 
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Also Known As:
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza

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