I have stayed here and at sister hotels multiple times over the years, but I keep coming back here. I have never had any difficulty that by any means was the hotel or staffs fault, they are always friendly and most remember me when I walk in the door. On this occasion, I did have a minor difficulty, the room reserved for me had developed an A/C issue. The hotel was swamped by the convention and multiple bus loads of people filing in at one time. It appeared they had additional staff come running to assist, while the normal desk ladies were handling one family after another. I felt bad pointing out the issue, but Janet S. at the desk was more than helpful, changed my room immediately (even nicer than normal) offered to have my baggage moved and asked me to call if there was any further difficulty. I forgot to, so they called me to ensure all was ok. I have always liked this hotel, but this time they went the extra mile, when it didn't seem they would have the time and seemed legitimately happy to do so... Outstanding, and thank you!
- Official Description (provided by the hotel):
- Visit the Crowne Plaza Richmond Downtown and discover all that downtown Richmond has to offer. You are in the heart of the financial district, shopping, dining, and entertainment. You are within easy walking distance of Shockoe Slip, Shockoe Bottom and many of Virginia s Fortune 500 Companies.The Crowne Plaza overlooks the newly restored Canal Walk and the Tredegar Civil War Museum. We are centrally located to many of Richmond's attractions with convenient access to Interstates 95 and 64, only 9.8 miles from Richmond International Airport. You will have room to work, relax and make the most of your day. Complimentary high-speed Internet, business center, and 7 layers of comfort bedding mean every night is a great night and every day starts right. Considering these options, the Crowne Plaza Richmond Downtown is the superior choice when deciding on a facility that has style and class, yet is ideal in location for anyone. Now open The Great Room proudly serving Starbucks Coffee, fresh pastries, gourmet sandwiches and soups, The Great Room features soft seating, large screen TV, wired and wireless free high-speed Internet connections--a great place to start or end your day! Attractions: The Carpenter Center for Performing Arts, Landmark Theatre, the Governor s Mansion, Kings Dominion, Busch Gardens, Richmond Ballet, Richmond Convention Center, Virginia Science Museum, Shockoe Slip. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Richmond Downtown Hotel Richmond
- Richmond Crowne Plaza