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“A Pleasant Stay”

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Delta Hotels by Marriott Richmond Downtown
Ranked #14 of 82 Hotels in Richmond
Certificate of Excellence
GreenLeadersGold level
Reviewed 2 June 2014

We stayed here to attend our daughter's wedding and were able to secure a block of rooms which were convenient to the wedding site. Our room had a nice view of the river and was extremely clean. The service was outstanding. Staff members went out of their way to provide the utmost in hospitality for us. They included Mr. David Barham in the dining room, who coped with preschoolers through seniors at the breakfast buffet (which was delicious). He even accommodated 2 late arrivals from out of town. Ms. Kenya Taylor was very kind and facilitated our last-minute checkout. Mr. Irby was also very helpful as our large group was checking out. John, our shuttle bus driver, was excellent when dealing with our diverse aged group. One minor complaint is about the check-out system in the parking garage. We realize that it is a new system, but it took us a while to figure out how to get out of the garage after we checked out.

Room Tip: The high floor rooms have a better view.
  • Stayed: May 2014, travelled with family
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Thank arbpkb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown, responded to this reviewResponded 3 June 2014

Hello Arbpkb, we are glad that your wedding party enjoyed themselves while attending your daughters wedding. We will pass on your wonderful comments to our staff and mangement. We hope to see you soon..

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Reviews (884)
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561 - 567 of 884 reviews

Reviewed 29 May 2014

Stayed here for a Road Scholar Program. Very helpful front desk staff. Rooms nicely arranged. We enjoyed the view of the river. Great central location for day trips. Restaurant buffet menu needs a little tweaking in the dessert area, but overall good quality.

Room Tip: 4th floor and above to have nice views - ask for river view side.
  • Stayed: May 2014, travelled with friends
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Thank Alice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown, responded to this reviewResponded 30 May 2014

Dear Alice H, thank you for taking the time and effort to provide your feedback and review of our hotel. I am glad you enjoyed your stay with our property. I enjoyed meeting your group. We hope you register for more upcoming programs and visit soon.

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Reviewed 28 May 2014

I stayed here for 14 days working on a project downtown Richmond area, everything was top notch, and service as excellent, breakfast was great every day, buffett with a chef making omletts, staff was very nice and curtious

Room Tip: front side of hotel faces downtown, backside of hotel faces river with great view
  • Stayed: May 2014, travelled on business
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Thank Coolhandluke87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown, responded to this reviewResponded 30 May 2014

Coolhandluke, thank you for taking the time to provie your valuable feedback. After staying 14 days I believe you would be a great judge of what our hotel has to offer. Top Notch is what you deserve!

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Reviewed 28 May 2014

I attended a convention in Richmond and stayed at this hotel. Located very close to the river and my room on the 16th floor had a wonder view. The convention center is about six block up the hill from the hotel but don't worry the hotel shuttle will take you there. The shuttle will also take you to local restaurants and pick you up. Great service. The rooms are very comfortable and clean.

I would recommend staying here because I will if the needs requires.

  • Stayed: April 2014, travelled on business
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Thank standingj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown, responded to this reviewResponded 30 May 2014

Dear Standingj, thank you for providing a review of our hotel. We are glad you enjoyed your stay and sincerely hope that you return soon.

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Reviewed 28 May 2014

The hotel is very nice, checked in on a Saturday afternoon, so it was very crowded, but the staff was awesome. Trying hard to accommodate the large crowd of folks checking in was challenging, but they got it done. The hotel bar was very nice, and the bartenders were great. Complimentary breakfast was a bonus.

  • Stayed: April 2014, travelled with family
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Thank QueenAT5010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown, responded to this reviewResponded 30 May 2014

Hello QueenTA, thank you for taking the time to provide you review of our hotel. I am glad you enjoyed your stay and hope you return soon to our "Beautiful Awesome Staffed Hotel" soon.

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Reviewed 24 May 2014

Great hotel and the guy who collects your car called train was a really lovely man
Dropped us off in the town on the hotels free bus and told us where to go for good food
We went for creole food that was mmmm if you get a chance to have yuca have it yummy

Stayed: May 2014, travelled as a couple
Thank netty70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown, responded to this reviewResponded 27 May 2014

Dear Netty, thank you for providing your input and review of our hotel. I am glad you enjoyed your visit and especially our Valet and Bellstand Train....He does a great job as you said. I will pass on your review and hope to see you again.

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Reviewed 24 May 2014

Staff welcomed my family. Althea, Jennie, Deseiree, & Jael were excellent. Drivers Tran, Anthony & Andrew helped with directions & took us places with in 2 miles. Sorry VMFA it in radius. Julie nice..

Room Tip: If heights do not bother you ask for room on the river side of the hotel. Great view of the river. K...
  • Stayed: May 2014, travelled with family
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Thank VAGirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown, responded to this reviewResponded 27 May 2014

Hello VaGirl, we are glad you enjoyed your recent stay. We thank you for your comments and rest assured that we will share with our staff. Our employees take pride in providing your home away from Home!

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Additional Information about Delta Hotels by Marriott Richmond Downtown

Address: 555 E Canal St, Richmond, VA 23219 (Formerly Delta Hotels Richmond Downtown)
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Richmond
#13 Romantic Hotel in Richmond
#13 Business Hotel in Richmond
#22 Family Hotel in Richmond
Price Range: £132 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Delta Hotels by Marriott Richmond Downtown 3.5*
Number of rooms: 298
Official Description (provided by the hotel):
Experience the NEW Delta Hotels by Marriott Richmond Downtown! Our hotel features rooms with beautiful views of the James River, spacious indoor pool, 24/7 fitness center, fast free Wi-Fi, microwave & fridge, in-room safe, onsite parking & complimentary downtown shuttle. We are located near many of the city’s top businesses, such as Federal Reserve Bank, CoStar, SunTrust, UPS, VA Biotech Park, Dominion Energy & VA Commonwealth University; and are just minutes away from the VA State Capitol, Coliseum and Richmond Convention Center. Just outside our doors is Brown’s Island, host to many festivals and where you can embark on the best urban whitewater rafting & mountain biking in America! Delta Hotels Richmond Downtown is within walking distance of American Civil War Center, Altria Theatre, Dominion Arts Center & The National. Our over 13,000 sq. ft. event space is perfect for meetings, conventions, weddings & more. ... more   less 
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Also Known As:
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza

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