My husband, Mother in law and I spent last night at the Courtyard. Check in was great, but when we got to our room I noticed on one of the beds their was a lot of black hair on the comforter. I pulled it down and found even more gross black hair on the blanket. I called the front desk to tell them and she immediately moved us to another room. When she came up to bring the other door cards I had her come and look at the bed. She didn't seem very interested and responded with I have already reported it to housekeeping. The room we stayed in seemed clean, but just the thought of the bed in the other room made me feel uneasy about the cleanliness. I had a very restless night wondering how well they cleaned after each checkout. My husband and I enjoyed the indoor pool and hot tub. It was clean and refreshing after a long day of traveling. The bathroom was very clean and the shower had really good water pressure, which sometimes is hard to find in a hotel.Overall I'm glad we only spent one night there.
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- Also Known As:
- Courtyard By Marriott Richmond Northwest Hotel Richmond
- Courtyard Richmond Northwest
- Richmond Courtyard
- Richmond Marriott