I always stay at a Marriott when I travel for business. This Courtyard location was convenient for me for where I had to go for work.
I arrived and the front-desk staff did not acknowledge that I am a Marriott Rewards member and gave me a room on a lower level right next to the elevator. I had to double check and ask the next morning if I had my rewards number saved to my booking because I always ask for a high-level room away from the elevator and ice machines.
The room is your standard Courtyard room which served me well.
The second night I stayed at this hotel I went to the Market Cafe to order a drink. The lady helped everyone else but me and when she got to me, she said "I'll be right with you" and went on to wash dishes. I waited for 10 minutes then gave up and retreated back to my room.
I will not be staying at this Courtyard location when back in Richmond even though it is the most convenient for me to stay.
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- Also Known As:
- Courtyard By Marriott Richmond Northwest Hotel Richmond
- Courtyard Richmond Northwest
- Richmond Marriott
- Richmond Courtyard