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“A Fantastic and Beautiful Hotel”

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Commonwealth Park Suites Hotel
Ranked #25 of 81 Hotels in Richmond
Certificate of Excellence
GreenLeadersBronze level
Smithfield, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A Fantastic and Beautiful Hotel”
5 of 5 bubbles Reviewed 27 November 2012

My boyfriend and I stayed at this hotel for one night and it was so nice we wanted to stay longer. We were in Richmond for a concert at the National. It was a safe easy walk to the venue which was great! We were able to park our car, check in, walk to dinner and then walk over to the show and back to the hotel- we even wandered into Shockoe Bottom for a late night snack and drink (which is also steps away)
This hotel is so pretty and the staff is great. Our room was massive with beautiful views of the city and Governor's Mansion- the hotel was clean and efficient. The bed was very comfortable and the bathroom had towel warmers. It far exceeded our expectations and we are already planning a longer trip to Richmond to enjoy a longer stay at this wonderful hotel.

Room Tip: Call ahead to request a room on a higher floor with city views. I did this and was given a room on t...
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blackdots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CommonwealthPark, General Manager at Commonwealth Park Suites Hotel, responded to this review, 3 December 2012
Dear Guest,

Thank you for your recent stay and feedback. Glad to hear you enjoyed your stay, especially the breakfast. I will share your positive comments with James and the rest of the team, and certainly look forward to your return visit.

Sincerely,

Anshu Kapoor

Sincerely,

Anshu Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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426 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
Austin, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 16 November 2012

My three-day stay here was quite lovely and quiet after teaching all day. The rooms were spacious though a bit spartan. There were a few infrastructure issues of the sort to be expected with a building of this age - air in the water lines at times, REALLY slow toilet, and slow elevator - but all-in-all a great place to stay, especially given the location right across from the State Capitol.

And, then there is James in the restaurant. All I can say is he cares about what he does, how he does it, and for whom he does it. He was fabulous and puts together one of the best breakfasts I have ever had in a hote, though be sure to get there early while it is at its freshest.

Room Tip: Get a high floor - you will like the view especially on the Capitol side.
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CommonwealthPark, General Manager at Commonwealth Park Suites Hotel, responded to this review, 3 December 2012
Dear Guest,
Thank you for your recent stay and feedback. Glad to hear you enjoyed your stay, especially the breakfast.
I would appreciate a quick call from you regarding your room number, it will help us investigate the toilet issue, with the newer toilets you have to hold the handle down in order for them to flush properly, it conserves water.
I will share your positive comments with James and the rest of the team, and certainly look forward to your return visit.

Sincerely,

Anshu Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mechanicsville, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 November 2012

Mr. James provided excellent service to include following me to the elevator to call for the elevator and even touching the floor in which I was staying. His service was absolutely excellent. I was impressed with the thoroughness of Mr. James explanation of the menu and his attentiveness of my needs. The front desk staff was also subperb. It was a wonderful stay for me my wife and children.

Room Tip: I don't think you could go wrong chosing any of the rooms.
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlonzoTyler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CommonwealthPark, General Manager at Commonwealth Park Suites Hotel, responded to this review, 3 December 2012
Dear Guest,
Thank you for your recent stay and feedback. Glad to hear you enjoyed your stay, especially the breakfast. I will share your positive comments with James and the rest of the team, and certainly look forward to your return visit.

Sincerely,

Anshu Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roebling, New Jersey, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 November 2012

This Hotel was really outstanding, personnel, rooms and area. The personnel from the valet parking person to the front desk where very friendly and helpful. Maxines's served very good food and the two gentlemen were great and made it our place to eat for our two days.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CommonwealthPark, General Manager at Commonwealth Park Suites Hotel, responded to this review, 3 December 2012
Dear Guest,
Thank you for your recent stay and feedback. Glad to hear you enjoyed your stay, especially the breakfast. I will share your positive comments with the team, and certainly look forward to your return visit.

Sincerely,

Anshu Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 November 2012

We stayed at the Commonwealth Park Suites Hotel last weekend when visiting our daughter at VCU. The suite was beautiful, with a very large living room where our daughter stayed in a comfortable sofa bed, and a charming bedroom with a king-size bed. The bathroom is perfectly situated between the 2 rooms, with privacy doors to both rooms. The towel warmer didn't work but the bathroom was nice otherwise. We had a perfect view of the State capitol and the hotel was convenient to everything. The staff were very customer-service oriented. The price was excellent for a suite. We will definitely stay here again on our next visit.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DFK59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CommonwealthPark, General Manager at Commonwealth Park Suites Hotel, responded to this review, 12 November 2012
Thank you for taking the time to post a review . I will share your comments with the rest of the team and look forward to a future visit. Kind comments like yours go a long way in motivating our team.
We are happy that you enjoyed your stay with us.
Sincerely
Anshu Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 9 November 2012

The start of our stay didn't go so well - we were given a smoking room that looked more like a depressing one bedroom college apartment at first. We called down to say we didn't reserve a smoking room and the woman said she'd call right back....after we realized that she wasn't we went downstairs and she was just standing around. Se also told us there were no pack n plays even thought we had confirmed one...after calling the manager we got both a nice nonsmoking room and a pnp. So I think it was more just bad service from one person.
Everyone else has been very helpful. Extra blankets were brought up more quickly than any hotel I've ever been in and the valet guy is very nice and quick.
The best by far is Mr. James P. who runs the breakfast diner on site. Excellent service: friendly, quick, and genuine. He could work anywhere he wants I'd bet but I think he really enjoys running the store here. Makes an average hotel breakfast feel one or two stars higher.
The room we got (after the first awful one) is very large with large windows and a comfortable bed.
Heat lamps in bathroom are nice.
Bedroom is separate from living and bathroom which is good since we have a toddler who naps and goes to bed before us.
We stayed here for the marathon - it's walking distance robots start and finish line which is great!

Room Tip: Ensure your room is or is not smoking before hand. If you want a view, make it known ahead of time s...
See more room tips
  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alkneuman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CommonwealthPark, General Manager at Commonwealth Park Suites Hotel, responded to this review, 12 November 2012
Thank you for taking the time to post a review . I will share your comments with James and the rest of the team and look forward to a future visit.
The front desk person did call me to find the location of the pack and play. She was waiting for the valet to get back with the pack and play before calling you, and that is why your probably noticed her just standing around, as she is not supposed to leave the desk unattended at any time, though she should have called you to explain what was going on.
I am happy that you were moved to a non smoking room and enjoyed the rest of your stay.

Sincerely
Anshu Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roanoke, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 November 2012 via mobile

For our suite from orbit for a great price. Loved our suite, felt like we took a step back in time. Loads of charm. James in the restaurant is wonderful, just as everyone says! We will stay here again next time we here

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamieswann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CommonwealthPark, General Manager at Commonwealth Park Suites Hotel, responded to this review, 12 November 2012
Thank you for taking the time to post a review . I will share your comments with James and the rest of the team and look forward to a future visit.
We are happy that you enjoyed your stay with us.
Sincerely
Anshu Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Commonwealth Park Suites Hotel

Property: Commonwealth Park Suites Hotel
Address: 901 Bank St, Richmond, VA 23219-3505
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#6 Green Hotel in Richmond
#8 Business Hotel in Richmond
#19 Romantic Hotel in Richmond
#21 Family Hotel in Richmond
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Commonwealth Park Suites Hotel 3*
Number of rooms: 59
Reservation Options:
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Also Known As:
Commonwealth Park Hotel Richmond
Commonwealth Park Richmond

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