I booked this hotel for myself and several family members as we were in town for my nephew's graduation. Upon entering the hotel, the first thing I noticed was that it smelled really good inside. I just couldn't help but notice that during my entire stay! I stayed in a room with my husband and 5 year old son. We were very impressed with the size of the room and especially the size of the television! The hookups to the the television also made it easy to connect devices.
This hotel was really convenient to everything and I found everything I needed from a CVS to a Marshalls (forgot my son's swimsuit) within a 3 mile radius. Food options were also plentiful! It was easy to get into downtown Richmond, but one mistake I made was not having enough change for all the small tolls! Be sure to have extra change on hand.
The only small complaint was that the bathrooms are super teeny. In addition, the hotel was booked due to a baseball league and elevators took forever.
The breakfast wasn't what I expected, but because the hotel was full, what they did have out was fresh and quite tasty. The french toast was pretty decent and the fruit was good. Don't expect a full spread...
Overall the staff was extremely friendly and we were greeted by anyone we came across. Customer service was definitely not an issue here.
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- Also Known As:
- Hyatt Place Richmond / Arboretum Hotel Richmond
- Hyatt Richmond
- Richmond Hyatt