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“Pleasantly surprised.”

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Hyatt Place Richmond / Arboretum
Ranked #19 of 81 Hotels in Richmond
Certificate of Excellence
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“Pleasantly surprised.”
Reviewed 29 June 2005

Our visit to Richmond was a part of an annual large convention there. We have stayed before in different hotels in Richmond over 12 years but not the Amerisuites. I got somewhat of a picture from research on the internet that the hotel would be nice and was not dissapointed upon arrival. The lobby was classy with marble floors, dark wood and brocade furniture. The check-in staff was cheerful and efficient. From the front of the hotel we could see the pool was sparkling and inviting. Our room was a good size for three adults with two double beds and a sleep sofa, especially considering we would not be there that much. We appreciated the wet bar, microwave and refridgerator in our room. There was also a coffee maker, but we never used it because of the deliciously brewed coffee available in the lobby. Which brings to us the surprise- the full complimentary breakfast served in the morning. This included eggs, sausage, belgian waffles with strawberries and whipped cream along with cereals, fresh fruit etc. There was also freshly popped popcorn in the evening in the lobby. Keeping in mind the hotel was full to capacity it was amazing the high level of service that Amerisuites maintained. The staff was well orchestrated. Food never ran out, extra towels arrived upon request under 5 minutes, someone was always cleaning and polishing windows, tables and other furnishings. The location is convenient to plenty of restaurants or toward the city there is a Ukrops where you can get a fresh salad to take out like we did one night. There is also shopping in either direction on Midlothian Parkway. Being located right of the highway it is easy to explore other areas of Richmond. (Be sure to check out the town of Short Pump all the way out Broad Street above I-64 for Upscale stores and there is a Cheesecake Factory there.) We were so impressed with our experience at Amerisuites we plan to stay there again next year as well as others we recommended it to.

  • Stayed June 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
10 Thank Nomadd22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
A TripAdvisor Member
Reviewed 9 January 2004

There are 2 Richmond Amerisuites. This review is for Arboretum. Very clean rooms with ample space. We were traveling with small children and alot of baby equipment.The staff was very helpful and pleasent. Very quick to respond to our needs (extra blankets, towels etc.) The outdoor pool was very clean. The breakfast had many delicious items available.
Clean eating area. The room had a dining table with 4 chair which was great for eating you take-out at. We stayed there for 5 days. Would stay there again. Very child friendly hotel.

10 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 22 December 2003

Out near the interstate, among the strip malls, this is pleasant place to sleep. Rooms are large for a hotel room, but smallish for suites.
Clean, and amenities (towels, TV, bed) are all more than adequate, but not luxurious - and there are only a handful of TV chanels. Breakfast will fill you up nicely, and the gym and pool are small but usable.
Lobby feels more like a 1970's-era junior high school than a hotel, though.

6 Thank npm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Richmond / Arboretum

Property: Hyatt Place Richmond / Arboretum
Address: 201 Arboretum Pl, Richmond, VA 23236-3485 (Formerly AmeriSuites)
Region: United States > Virginia > Richmond
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Richmond
#24 Business Hotel in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Richmond / Arboretum 3*
Number of rooms: 128
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Also Known As:
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt

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