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“I enjoyed my stay here. My prefered hotel in Richmond”
Review of Richmond Marriott

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Richmond Marriott
Ranked #14 of 82 Hotels in Richmond
Certificate of Excellence
Reviewed 4 June 2011

I Stayed in this hotel for 6 Nights. I had a very good experience. I enjoyed the breakfast offered. It used to get my day started in Richmond. The hotel was well decorated and kept clean.

The main intent of my travel was Business. Most of my travel is hectic and stressful. The In room service and HD TV programs provided in the room was a good stress buster. They had a GYM with basic amenities and helped in workout during business travel.

  • Stayed: November 2010, travelled on business
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Thank jo_seby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 April 2011

I was attending a conference next door at the Greater Richmond Convention Center and decided to stay here because the hotel is connected via walkway to the convention hall. It was very convenient! The hotel is quite nice with lots of conference areas. I stayed in a King room on the Concierge level. The room was nicely decorated, the bed exceptionally comfortable, the bathroom very nice and the tub was very deep they had fantastic shampoos and lotions. I had a city view and was verypleased with the room itself. The Concierge lounge was fantastic--lots of good things to eat and well stocked with exceptional service. Two downsides--you have pay like $10 a day for Internet access, which is a rip off. They just renovated the hotel! For the price they charge per night, the Internet should be an amenity. Also, the room service menu left a lot to be desired. I ordered steak, mashed potatoes, and brocolli--mashed pursues had hoppy hard nasty cheese on them and the broccoli never came. I was disappointed in the quality of the food and no Internet. Other than that, good stay at a convenient location. The staff at the front desk are fantastic!

  • Stayed: March 2011
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Thank jcbcode99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2011

Well the hotel was lovely...had to pay for full stay at check in... Service in the restaurant was subpar...and to top it all off my car was broken into in the garage...got all my electronics NONE of which were in plain site...and basically was told oh well not our fault. Additionally there was a reception clerk on the evening shift who was unbelievably rude! Again the hotel was clean but I would not stay here again!

  • Stayed: April 2011
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1  Thank NurseLawry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2011

A great Marriott with excellent service. The hotel is on Broad Street in downtown Richmond. Clean, spacious rooms. A great Marriott overall.

  • Stayed: March 2011, travelled on business
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Thank ammatlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2011

Have stayed at the Richmond Marriott several times in recent years, and the experiences have been consistently average. The best part of this hotel is that the staff are friendly and helpful. Otherwise, this is an average or below average property for a Marriott.

Most of the good restaurants require driving, but the hotel does provide a free shuttle service. Staff are helpful with recommendations. The Tobacco Company is a popular recommendation (http://www.thetobaccocompany.com/).

The hotel restaurant and bar are disappointing.

The fitness center is acceptable, but below my expectations for a Marriott.

Will probably go back here next time I am in Richmond, but without high expectations.

  • Stayed: March 2011, travelled on business
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Thank AtlantaRes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2011

We were at this hotel for an event at the Convention Center. You don't even have to walk outside in order to get to there which is a great perk. There is a nice hotel bar and restaurant, with an area outside of the bar to "hang out" with a group. Valet parking was 19 per day (a little much) but it was convenient having the option of going in and out at no charge.

Our king bed room had just enough room to squeeze the rollaway we requested (brought to our room with a smile along with extra towels). There is wireless internet for 12 dollars a day (unless you are platinum - then it's free, along with breakfast - but again, only if you have status). The bed was comfortable, the bathroom clean, and a small amount of drawer space.

All in all, good hotel, but internet should be free and parking was too much.

  • Stayed: February 2011, travelled on business
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Thank bratzoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2011

The rooms were on the small side, but updated pretty nicely. Bed was very comfortable with lots of pillows. The bathroom was very small- hardly any room to get dressed, dry my hair, etc. It was manageable for one night.
Beware of the parking scam. The hotel does not validate parking, and the price is $8 every time you leave the garage. So if you park the car and want to go out at night and park again, you are charged $8 to leave the garage that night and then $8 again when you leave in the morning. Total rip-off. If you can find parking on the street, do it. The garage attendants are also horribly rude and unhelpful. It is not Marriott's lot- it is a public lot across the street connected to the hotel by a bridge.

  • Stayed: January 2011, travelled as a couple
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1  Thank mack09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottManagement, General Manager at Richmond Marriott, responded to this reviewResponded 24 January 2011

Thank you for staying with us and for your feedback. I apologize for your experience with the garage/parking. We offer valet parking as our parking option, as the garage that is connected to the hotel is a city garage, and not managed/owned by our hotel. I apologize that this left a bad impression and I will share your comments with the garage management. Thanks again for your feedback.

Tom Underwood
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Richmond Marriott

Address: 500 E Broad St, Richmond, VA 23219-1812
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
Price Range: £117 - £263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Richmond Marriott 3.5*
Number of rooms: 410
Official Description (provided by the hotel):
Situated in the heart of downtown, the newly renovated Richmond Marriott offers a blend of luxury and Southern charm. Guests entering this award-winning hotel in downtown Richmond will enjoy prime location within steps of the Richmond Coliseum, the State Capitol Building, and CenterStage Theater, while being connected to the Greater Richmond Convention Center via skywalk. Guests will be greeted with a warm welcome to a stylish lobby that is highlighted by modern decor, a Starbucks Coffee Shop, and a concierge desk. The well-appointed guest rooms and suites offer stunning city views, Marriott's signature Revive(R) bedding, and flat-screen TVs with premium cable. The onsite T-Miller's Sports Bar & Grill provides a delicious menu of American favorites combined with craft beer and signature cocktails. Guests looking to head out for the evening can start off the night at the lobby's Liberty Bar, and take the complimentary shuttle to a number of diverse dining and entertainment venues. With over 26,000 sq. Ft. Of newly-renovated event space, this hotel also provides an excellent destination for hosting business meetings, corporate conferences, and wedding receptions in Richmond. Whether you are staying for business or taking a weekend getaway, the Marriott hotel is the perfect choice for your next trip to Richmond, VA. ... more   less 
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Also Known As:
Richmond Marriott Hotel Richmond
Marriott Richmond

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